Surrey and Borders Partnership NHS Foundation Trust

Scrum Master

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Job summary

An exciting opportunity to join our Application Development team as a Scrum Master. We are currently growing our development team as well as looking to expand our solutions catalogue.

The Application Development team forms part of the wider Design and Solutions team and is responsible for delivering a range of innovative bespoke solutions to support the work of colleagues across the Trust.

The team is currently in a period of growth and is looking to fully embrace Agile methodologies - and that's where you as an experienced Scrum Master can be a key player.

As a new role in an expanding team, the role offers scope for growth and development and a chance to get involved in various aspects of the team's work including developing application specification documents.

The formal job description and person specification are available elsewhere on this advert - but as ever they only tell part of the story. If you want to know more get in touch for a more in-depth discussion.

Main duties of the job

A Scrum Master is a servant leader, coach, mentor, and facilitator. They will encourage and facilitate continuous improvement of the design team, coaching and mentoring both team members and others, to apply the most appropriate agile and Scrum framework.

This role will build and maintain relationships, ensuring that the team is motivated, collaborating and working well by engaging with key stakeholders to meet the changing demands on health and social care.

They are responsible for the performance and output of the team. The Scrum Master will identify obstacles, remove blockers or impediments in order to help the team to overcome them, focusing the team on what is most important to the delivery of products/projects.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country withing easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Date posted

20 July 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,902 to £47,684 a year Including HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

C9325-22-2515

Job locations

Third Floor, Leatherhead House

Station Road

Leatherhead House

Surrey

KT22 7ET

Job description

Job responsibilities

This role is suitable for someone who has proven knowledge/experience of working as a servant leader and being able to deliver high profile/high value/high quality projects. They will need to be a confident communicator who is able to influence, inspire and lead others from different backgrounds and all levels of seniority. They will recognise when something does not work and encourage a mindset of experimentation. They are able to use a blended approach depending on the context and can measure and evaluate outcomes. This role will suit someone who likes a challenge and who has the drive, enthusiasm, and ability to motivate individuals to deliver exceptional outcomes in a constantly evolving environment.

Key accountabilities in the role are:

· Responsible for the delivery and quality assurance of Application Development products/projects across the Trust; these may also include implementation within the local health community.

· Collate and analyse data, prepare, and present reports on topics to the relevant forum when required. Prepare a range of documentation, including application specification documents.

· Understands the environment and can prioritise the most important or highest value tasks.

· Identifies, assesses, and manages internal and external risks, issues and dependencies including where ownership exists outside the team.

· Manage complex internal and external dependencies.

· Removes blockers or impediments that affect plans and can develop a plan for difficult situations.

· Assists the Product Manager in effectively estimating costs, timescales, and resource requirements for the successful delivery of the products/project(s)

· Prepares and maintains Sprint roadmaps with the Product Manager, ensuring all documentation is up to date in order to provide regular and accurate reports (highlight reports through formal governance) to senior Digital and Trust/Partner management as appropriate..

· Recognises when to move from one stage of a product/project life cycle to another. Ensures the team is working towards the appropriate service standards for the relevant phase. Manages delivery products/projects at different phases. Creates the right environment for a team to work in and can empower them to deliver.

· Maintaining delivery momentum. Facilitates the delivery flow of a team, managing the pace and tempo.

· Ensures that design team members are motivated and that their skills and experience are developed.

· Ensures that the design teams close their products/projects effectively, working closely with Digital Operations and Services to ensure smooth transition of products/projects to Business-as-Usual activities, ensuring enough resource and knowledge is present.

· Ensure that products/projects are reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes.

· Applies available standards, methods, and tools in an intelligent and effective way, and produces a consistently high standard of documentation of both a technical and a descriptive nature ensuring good, structured governance is adopted and followed.

· Supports the Product Manager in managing, controlling and co-ordinating responses to new requests for change into the design team, including managing stakeholder expectations.

· Takes active part in and facilitates where appropriate, meetings, workshops, and presentations for a wide variety of audiences, demonstrating consistently high qualities of communication and persuasive skills.

· Foster and maintain links with appropriate internal contacts ensuring synergy between teams.

· Foster and maintain links with system suppliers, and with colleagues in other NHS Trusts with the aim of ensuring best use of systems.

· Promote the Trusts digital strategy and clinical agenda encouraging engagement from all levels of the organisation.

· Support in the development of business cases and bids where Application Development are involved, providing a quality check ensuring that all costs are identified and that expected benefits are capable of being achieved and delivered.

· Can facilitate difficult discussions within the team or with diverse senior stakeholders.