Ashford & St. Peter's Hospitals NHS Foundation Trust

Employee Relations Manager - Band 8a

This job is now closed

Job summary

Our People Strategy is designed to support the Trusts vision of providing an outstanding experience and the best outcome for patients and the team. Our ambition is to be recognised as a great place to work and be the local employer of choice. We want our staff to be at the centre of decision-making; we are developing a culture which generates a sense of ownership.

Due to internal promotion of our current post holder, we are seeking a knowledgeable, committed, and proactive ER manager to lead our ER service. You will have demonstrable leadership skills tolead a team of HR Advisors and ensure a timely solution focused service to all levels of staff and managers. You will have extensive experience within a HR advisory role including the resolution of complex employee relations issues with excellent management, persuasion and negotiation skills, and a flexible approach to work.

Our wider workforce team includes Business Partnering team, Resourcing, Organisational and Learning and Development, Medical Staffing and Workforce Information functions. To be successful in this post, you will need to be a team player and be able to work collaboratively, building strong working relationships with colleagues within the Workforce Directorate, across the Trust and with external partners. There will be opportunities for learning and development throughout the year, including sector-specific skills development, conference attendances and employment law updates.

Main duties of the job

Providing leadership to the Divisional colleagues involved in ER work and fostering a culture of continuous improvement

Developing Leadership ER capability and competency across the Trust building a consistent approach to HR management in a just and learning culture through the provision of insightful data

To work closely with the divisions to collectively ensure an effective ER service is provided to the Trust thereby ensuring the provision of legally compliant HR practice excellence through managing and mitigating workforce risks effectively

To take the lead strategic role on specific ER projects, work programmes and initiatives, including HR management in a just and learning culture, People Strategy, employment law, policy development, Staff Side Partnership working and major workforce transformation projects

Oversee development, reporting and administration of ER case management to support effective ER (KPIs) and identify trends from a cultural and/or EDI perspective

Support on all aspects of employment relations including disciplinary, grievance, sickness and absence management, capability, change management, redundancy, TUPE, MHPS and employment tribunals

Lead the ER team, Line manage the Snr HR Advisor, HR Advisors and HR Administrator

Lead on the development and implementation of HR policies and procedures and oversee the Job Evaluation process

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

19 June 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£52,963 to £59,360 a year includes High Cost Area Supplement (HCAS)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9323-SKA2520-1

Job locations

Guildford Road

Chertsey

Surrey

KT16 0PZ

Job description

Job responsibilities

Please see the attached supporting document including further details about the role.

For further information about the post please contact:

Pami Bains, Deputy Director HR, Employee Experience on 07795 443061 or email: pami.bains@nhs.net

Job description

Job responsibilities

Please see the attached supporting document including further details about the role.

For further information about the post please contact:

Pami Bains, Deputy Director HR, Employee Experience on 07795 443061 or email: pami.bains@nhs.net

Person Specification

Qualifications

Essential

CIPD Associate/Chartered Member Status or equivalent level of experience
Highly specialist expertise in Employee Relations matters acquired to Masters level / equivalent through additional training and / or equivalent experience

Knowledge

Essential

Excellent understanding of HR business partnering, coupled with ability to work in partnership with managers to provide expert HR support
Expert knowledge of employment law and HR best practice and how to interpret this
Thorough understanding and ability to interpret terms and conditions of employment
Knowledge and understanding of use of case management systems

Skills

Essential

Excellent communication skills
Excellent IT, presentation skills
Ability to build credibility with managers and staff through the use of effective interpersonal skills
Ability to plan and organise own workload and that of team
Attention to detail and ability to develop excellent problem-solving skills
Tactful when dealing with complex, sensitive and confidential ER issues
Able to deal effectively with antagonistic or challenging behaviours
Customer focussed and results driven
Good leadership skills
Analytical and problem-solving skills
Proficient in use of IT packages including Microsoft Office suite
Confidence to challenge the status quo and/or impart unwelcome news

Experience

Essential

Significant experience of working in a complex, unionised organisation
Significant experience of leading and managing a complex and varied Employee Relations case load
Experience of writing and implementing HR policies and procedures
Experience of facilitating and managing change in organisational policy / HR practice
Experience of providing HR advice on formal hearing panels to a high standard
Evidence of developing innovative HR solutions and providing proactive support to senior managers
Experience of leading and delivering projects
Experience of managing HR staff
Experience of defending ET claims
Extensive experience of working in partnership with Trades Unions

Person Specification

Qualifications

Essential

CIPD Associate/Chartered Member Status or equivalent level of experience
Highly specialist expertise in Employee Relations matters acquired to Masters level / equivalent through additional training and / or equivalent experience

Knowledge

Essential

Excellent understanding of HR business partnering, coupled with ability to work in partnership with managers to provide expert HR support
Expert knowledge of employment law and HR best practice and how to interpret this
Thorough understanding and ability to interpret terms and conditions of employment
Knowledge and understanding of use of case management systems

Skills

Essential

Excellent communication skills
Excellent IT, presentation skills
Ability to build credibility with managers and staff through the use of effective interpersonal skills
Ability to plan and organise own workload and that of team
Attention to detail and ability to develop excellent problem-solving skills
Tactful when dealing with complex, sensitive and confidential ER issues
Able to deal effectively with antagonistic or challenging behaviours
Customer focussed and results driven
Good leadership skills
Analytical and problem-solving skills
Proficient in use of IT packages including Microsoft Office suite
Confidence to challenge the status quo and/or impart unwelcome news

Experience

Essential

Significant experience of working in a complex, unionised organisation
Significant experience of leading and managing a complex and varied Employee Relations case load
Experience of writing and implementing HR policies and procedures
Experience of facilitating and managing change in organisational policy / HR practice
Experience of providing HR advice on formal hearing panels to a high standard
Evidence of developing innovative HR solutions and providing proactive support to senior managers
Experience of leading and delivering projects
Experience of managing HR staff
Experience of defending ET claims
Extensive experience of working in partnership with Trades Unions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Guildford Road

Chertsey

Surrey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Guildford Road

Chertsey

Surrey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)