Job summary
An
exciting opportunity has arisen to further improve the Ophthalmology Department
at Ashford Hospital.
This
is a fixed term role of Clinical Office Administrative Co-ordinator (maternity
cover) is required to provide administrative support within the main clinical
office. Candidates are required to have a high level of organisational skills
and someone who is good at communicating with a wide range of health care
professionals as well as patients and their relatives.
For an informal
enquiries / visit please contact:
Mandeep Brar mandeep.brar@nhs.net
01784 884983
Alessandra
Somma a.somma@nhs.net 01784 884086
Main duties of the job
The
successful candidate will be responsible for organising timetables, dealing
with clinic capacity and the outpatient waiting lists for both new and follow
up patients. Ideally the successful candidate will have an understanding of the
18 week pathway.
You
will be working in a large but busy team responsible for the day-to-day
management of the clinical office. You will act as a point of contact for
patients, consultants, nurses, Orthoptists, photographers and other
departments.
You
will be expected to support your colleagues and Team Leaders/ Assistant Service
Manager in the Clinical Office completing administration duties.
About us
Ashford and St.
Peters Hospitals NHS Foundation Trust serves a population of more than 410,000
people living in the boroughs of Runnymede, Spelthorne, Woking and parts of
Elmbridge, Hounslow, Surrey Heath and beyond. The Trust employs around 4,400
individual members of staff. Our turnover was £387.3 million in 2020/21.The Trust
provides a whole range of services across its hospital sites. The majority of
planned care, like day case and orthopaedic surgery and rehabilitation
services, is provided at Ashford Hospital, with more complex medical and
surgical care and emergency services at St. Peters Hospital. Our vision at Ashford & St Peters is to provide
an outstanding experience and outcomes for patients and staff. There has never
been a better time to join us in the NHS at Ashford & St Peters
Hospitals NHS Foundation Trust with our strong commitment to staff health
and wellbeing. We are committed to providing continuous professional
development, staff benefits and flexibility to shape our workforce around our
patient care.
For support with making your application, you may want to follow this link supplied by NHS Jobs :
https://www.youtube.com/watch?v=Snr886EetV8
Find out more about the Trust by visiting Join the
Team - https://www.ashfordstpeters.nhs.uk/your-job-application
Job description
Job responsibilities
Successful
candidates need to hold an RSA, NVQ or equivalent typing/ computer skills with
English GCSE as minimum and experience of using Microsoft Office package.
You need to have
previous admin experience of working in a busy office dealing with conflicting
demands. It is important in this role to be able to communicate effectively and
take personal responsibility.
The post is 37.5 hrs, Monday- Friday.
Job description
Job responsibilities
Successful
candidates need to hold an RSA, NVQ or equivalent typing/ computer skills with
English GCSE as minimum and experience of using Microsoft Office package.
You need to have
previous admin experience of working in a busy office dealing with conflicting
demands. It is important in this role to be able to communicate effectively and
take personal responsibility.
The post is 37.5 hrs, Monday- Friday.
Person Specification
Other
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to travel between Trust sites
- Ability to be flexible to meet the needs of the team, the service and the Trust
Experience
Essential
- Previous administration experience
- Previous experience of working in a busy office and dealing with conflicting demands
Desirable
- NHS experience
- Experience of working in a front line position with the general public
Knowledge
Essential
- NHS Constitution
- Trust vision, values and strategic objectives
Desirable
- Of NHS system and procedures
Qualifications
Essential
- RSA, NVQ or equivalent typing and computer skills
- English GCSE Grade C or equivalent
- Microsoft Office (Excel, Word, Outlook)
Desirable
- At least 60 wmp typing skills
- ECDL
- AMSPAR Diploma
Skills
Essential
- Must be able to demonstrate, in relation to patients, visitors, colleagues and other individuals connected with the Trust and NHS:
- You have knowledge & awareness of diversity and human rights as appropriate to your role
- You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role.
- You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence
- Able to provide a customer focussed service
Desirable
- Able to provide a customer focussed service
Person Specification
Other
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to travel between Trust sites
- Ability to be flexible to meet the needs of the team, the service and the Trust
Experience
Essential
- Previous administration experience
- Previous experience of working in a busy office and dealing with conflicting demands
Desirable
- NHS experience
- Experience of working in a front line position with the general public
Knowledge
Essential
- NHS Constitution
- Trust vision, values and strategic objectives
Desirable
- Of NHS system and procedures
Qualifications
Essential
- RSA, NVQ or equivalent typing and computer skills
- English GCSE Grade C or equivalent
- Microsoft Office (Excel, Word, Outlook)
Desirable
- At least 60 wmp typing skills
- ECDL
- AMSPAR Diploma
Skills
Essential
- Must be able to demonstrate, in relation to patients, visitors, colleagues and other individuals connected with the Trust and NHS:
- You have knowledge & awareness of diversity and human rights as appropriate to your role
- You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role.
- You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence
- Able to provide a customer focussed service
Desirable
- Able to provide a customer focussed service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
