Job summary
We are looking for an enthusiastic, flexible individual with excellent communication skills to join our team of nurses.
The priority will be to provide excellent discharge planning for the patients on Swift ward.
The role will involve working with mainly elderly patients and their families who often have complex discharge needs.
You will work closely with the Nurse in Charge and the discharge team to ensure safe and effective discharge processes are in place, and support the Ward Manager in the day to day discharge management of patients.
Main duties of the job
The Key role of the job is to plan and coordinate discharges.
The successful candidate will need to demonstrate excellent communication skills and show the ability to sometimes have difficult conversations with patients and their families. IT systems will require constant updates to ensure all members of the team are aware of current discharge plans.
The successful person will need to be able to work well in a team but also be able to work independently at times.
The post is ward based but good working relationships need to be made with the discharge team to ensure best outcomes for our patients.
About us
Ashford and St.
Peters Hospitals NHS Foundation Trust serves a population of more than 410,000
people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across out two hospitals, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never
been a better time to join us in the NHS at Ashford & St Peters
Hospitals NHS Foundation Trust with our strong commitment to staff health
and wellbeing. We are committed to providing continuous professional
development, staff benefits and flexibility to shape our workforce around our
patient care.
Please
see the supporting links which you can find on the right-hand side of this job
advert.
There is guidance on how to make an application on NHS Jobs as well as more
information about joining the ASPH Team
PLEASE BE AWARE THAT ADVERTS MAY CLOSE BEFORE THEIR PUBLISHED CLOSING DATE, THEREFORE PLEASE SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE.
Job description
Job responsibilities
Co-ordinate all stages of the patient journey,
from admission to discharge.
Proactively support and facilitate the work of
the Multi-disciplinary team in delivering the best outcomes for the patient;
informing and communicating fully outcomes of assessments and discharge
plans.
To build
professional relationships and work in collaboration with the
multidisciplinary team, both within the hospitals and the community, capacity
management teams, patients and their relatives in the maximisation and
utilisation of inpatient beds and reduction in length of stay within
inpatient wards.
Job description
Job responsibilities
Co-ordinate all stages of the patient journey,
from admission to discharge.
Proactively support and facilitate the work of
the Multi-disciplinary team in delivering the best outcomes for the patient;
informing and communicating fully outcomes of assessments and discharge
plans.
To build
professional relationships and work in collaboration with the
multidisciplinary team, both within the hospitals and the community, capacity
management teams, patients and their relatives in the maximisation and
utilisation of inpatient beds and reduction in length of stay within
inpatient wards.
Person Specification
Attitude Behaviour and Values
Essential
- Always puts patients first
- Customer service focus
- Willing and able to take personal responsibility
- Demonstrates passion for excellence
- Seeks out and takes opportunities for improving the service offered
- Takes pride in their work and their team
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
- Respects, values and cares for others
- Supports learning and development of self and others
- Supports and promotes equality and diversity
Experience
Essential
- Experience within Acute and/or community settings
- Experience of working as part of a team
Desirable
- Audit experience
- Working experience and knowledge of completing Decision Support Tools
Knowledge
Essential
- NHS Constitution
- Trust vision, values and strategic objectives
- IT literate
- Knowledge of the types of funding available for patients entering residential or nursing care
- Ability to function at the interface of primary and secondary care
- Multidisciplinary working
- Knowledge of health and wellbeing issues and services
- Awareness of patient care within the wider context of the NH
Desirable
- Comprehensive knowledge of issues related to discharge planning
- Clinical knowledge base in order to complete accurate
- reports and challenge decision making
Qualifications
Essential
- Educated to A Level or NVQ Level 4 standard or equivalent knowledge gained through training and experience
Skills
Essential
- Must be able to demonstrate, in relation to people who use Trust and other related services:
- You have knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights.
- You are able to communicate effectively with them and with other staff to ensure that their care, treatment and support are not compromised.
- You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence.
- Able to provide a customer focussed service
- Accurate and effective verbal and written communication skills
- Excellent communication skills and ability to build effective relationships with a range of clients, professionals and other agencies
- Self management skills-managing time and workload
- Ability to work in a team
- Ability to analyse, interpret and record data in a clear, and succinct manner
- Good analytical and problem solving skills
- To be able to promote the work of the team across the trust
- Excellent oral and written communication and presentation skills
- Effective interpersonal, influencing and negotiating skills
- Ability to work under pressure, prioritise effectively and manage competing demands.
- Ability to work without direct supervision and demonstrate initiative, managing time effectively
- Ability to prioritise work
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative, a warm and caring attitude
Desirable
- Conflict Management skills
- Influencing skills
Other Requirements
Essential
- Able to demonstrate that you are honest, reliable and Trustworthy
- Treat service users and colleagues with respect
Person Specification
Attitude Behaviour and Values
Essential
- Always puts patients first
- Customer service focus
- Willing and able to take personal responsibility
- Demonstrates passion for excellence
- Seeks out and takes opportunities for improving the service offered
- Takes pride in their work and their team
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
- Respects, values and cares for others
- Supports learning and development of self and others
- Supports and promotes equality and diversity
Experience
Essential
- Experience within Acute and/or community settings
- Experience of working as part of a team
Desirable
- Audit experience
- Working experience and knowledge of completing Decision Support Tools
Knowledge
Essential
- NHS Constitution
- Trust vision, values and strategic objectives
- IT literate
- Knowledge of the types of funding available for patients entering residential or nursing care
- Ability to function at the interface of primary and secondary care
- Multidisciplinary working
- Knowledge of health and wellbeing issues and services
- Awareness of patient care within the wider context of the NH
Desirable
- Comprehensive knowledge of issues related to discharge planning
- Clinical knowledge base in order to complete accurate
- reports and challenge decision making
Qualifications
Essential
- Educated to A Level or NVQ Level 4 standard or equivalent knowledge gained through training and experience
Skills
Essential
- Must be able to demonstrate, in relation to people who use Trust and other related services:
- You have knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights.
- You are able to communicate effectively with them and with other staff to ensure that their care, treatment and support are not compromised.
- You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence.
- Able to provide a customer focussed service
- Accurate and effective verbal and written communication skills
- Excellent communication skills and ability to build effective relationships with a range of clients, professionals and other agencies
- Self management skills-managing time and workload
- Ability to work in a team
- Ability to analyse, interpret and record data in a clear, and succinct manner
- Good analytical and problem solving skills
- To be able to promote the work of the team across the trust
- Excellent oral and written communication and presentation skills
- Effective interpersonal, influencing and negotiating skills
- Ability to work under pressure, prioritise effectively and manage competing demands.
- Ability to work without direct supervision and demonstrate initiative, managing time effectively
- Ability to prioritise work
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative, a warm and caring attitude
Desirable
- Conflict Management skills
- Influencing skills
Other Requirements
Essential
- Able to demonstrate that you are honest, reliable and Trustworthy
- Treat service users and colleagues with respect
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
