Rehabilitation Assistant - Band 3

Job description

Job responsibilities

Clinical or Technical

To work in collaboration with other team members to provide a rehabilitation service for patients within the speciality, assisting in the implementation of programmes to meet individual needs

To provide therapeutic intervention for individual patients to maintain or improve function in mobility, cognition and communication, as well as personal / domestic activities of daily living and social activities

To issue mobility equipment / aids in the home following prescription by an ESD clinician

To carry out treatment programmes, adapting and progressing the rehabilitation of patients within the guidelines/scope set by the prescribing therapists. This will include modifying treatments to take account of changes in the patients physical and mental state, and other factors within the community such as weather conditions

To work with patients individually as directed by qualified therapists/nurses

To work in conjunction with patients and carers on specific issues, as directed by the MDT, and to deal with their concerns as they arise

To be aware of problems that could affect the patients progress and report back any changes to the clinicians

To maintain accurate documentation for every patient contact

To be aware of risks involved as part of delivering clinical care and manage this within own patient caseload, taking advice from /reporting back to senior clinician

To demonstrate physical ability to carry out assessments and interventions including manual and therapeutic handling techniques. This post involves frequent light to moderate physical effort

Leadership or Managerial

Manage and prioritise own patient caseload as delegated by the therapists

To ensure equipment and resources are prepared for use by therapists

To ensure supplies of equipment are maintained and prepare orders when appropriate

To participate in clinical supervision sessions and the Trust appraisal system as an appraisee

To maintain the high standards of the service by contributing towards individual, team and service objectives

Demonstrate ability to manage potentially stressful and upsetting or emotional situations in an empathetic manner

Communication and Engagement

To develop rapport with patients, encourage their interest and participation, in a manner which promotes dignity, self-esteem and choice. This requires empathy, sensitivity and good interpersonal skills

To use effective communication tools, verbal and non-verbal, to communicate treatment programmes to patients who may have barriers to understanding or communicating e.g. language or hearing impairment, or those whose first language is not English

Gain consent for intervention

Communicate any changes in care plan or treatment approach to MDT colleagues as necessary

Report back directly to the MDT, particularly any changes in functional abilities, relevant information gained or patients comments linked to treatment

Maintain accurate and legible records of all interventions and management, using agreed format, in accordance with standards set by the therapy service

Attend appropriate team meetings and liaise with other agencies and members of the MDT, participating in the clinical decision making process to ensure planned, coordinated and effective delivery of care

Attend staff meetings and actively participate

Promote an understanding of effective rehabilitation via multidisciplinary work, discussion, information giving

Communicate effectively with all disciplines involved in a patients care, both those from within the organisation and those outside, to ensure efficient multidisciplinary working

Information and reporting

To monitor and maintain health, safety and security of self and others

Take responsibility for identifying and assessing potential risks involved in work activities and processes for self and others

To take appropriate action, reporting actual or potential problems that may put health and safety and security at risk

To be aware of risks involved as part of delivering clinical care and manage this within own patients caseload

Ensure all Trust IT systems are used effectively, particularly the use of Cerner is implemented and used to record patient notes and activity

Collect & record data accurately in accordance with professional guidelines and ASPH Values

Education

Contribute to patient education using agreed programme in the service area

Take responsibility for and actively record own personal development

Ensure own competence in the accurate use of the Trust IT system

Ensure practice is kept up to date by participating in mandatory and other training programmes identified in personal development reviews, attendance at relevant training and ensuring interventions adhere to any approved guidelines

Participate in any training sessions as a recipient and facilitator where appropriate

Participate in reflective practice

Participate in peer supervision/review with other assistants in the service area

Undertake shadowing and joint sessions with MDT clinicians to further knowledge, skills and understanding

Research & Development

Participate in quality/ development projects as directed by the MDT

Contribute to the evaluation of the service and make improvements and alterations with support from MDT clinicians

Keep accurate statistical records in line with departmental procedures

General responsibilities

To support the department and organisation by carrying out any other duties as qualified and able

This job involves regular exposure to unpleasant working conditions e.g. bodily fluids and occasional exposure to verbal aggression

Person Specification

Other Requirements

Essential

• Able to demonstrate that you are honest, reliable and trustworthy
• Treat service users and colleagues with respect
• Ability to work as a team member, awareness of workings of a MDT and own contribution towards its effectiveness
• Willingness to undertake self-development
• Commitment and ability towards partnership working with users and carers
• Able to deal with difficulties involving colleagues/clients
• Punctual and reliable
• Ability to work flexibly across specialities as need arises
• Driving licence and access to car if working in community setting

Experience

Essential

• Experience of working in healthcare, preferably NHS or related setting such as Social Care
• Experience in direct patient care with evidence of working alongside physiotherapists/occupational therapists/speech & language therapists
• Experience working in a team

Desirable

• Experience of working in a community setting
• Involvement in appraisal process as appraisee

Skills

Essential

• Must be able to demonstrate, in relation to people who use Trust and other related services:
• Knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights
• Effective communication with them and with other staff to ensure that care, treatment and support are not compromised
• A good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence
• Also to demonstrate:
• Ability to interact with patients and their families
• Effective communications skills written, verbal and non-verbal
• Ability to move and handle patients safely
• Good IT skills
• Ability to organise and manage time effectively to enable completion of clinical and non-clinical duties

Attitude, Behavior & Values

Essential

• Always puts patients first
• Customer service focus
• Willing and able to take personal responsibility
• Demonstrates passion for excellence
• Seeks out and takes opportunities for improving the service offered
• Takes pride in their work and their team
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Respects, values and cares for others
• Supports learning and development of self and others
• Supports and promotes equality and diversity

Qualifications

Essential

• Formal qualification in relevant subject e.g. City and Guilds/ NVQ level 3 / Basic or Advanced STARS OR relevant in-service training/education
• English language GCSE/O Level
• Mathematics GCSE/O Level

Knowledge

Essential

• Trust vision, values, strategic objectives and key work programmes
• Awareness of current NHS issues
• A good understanding of the assistant role
• Computer literate
• Self-motivated
• Effective communication skills (written, verbal, non-verbal)
• Understanding of how to maintain confidentiality, privacy and dignity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Milford Hopsital

Tuesley Ln

Godalming

Surrey

GU7 1UG

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)