Medicines Management Technician - Band 5

Job responsibilities

Dispensary

-dispense all types of prescriptions and inpatient orders, (including Controlled drugs and extemporaneous preparations, unlicensed medication), presented to the Pharmacy from wards & departments at the base hospital and the outside hospitals in accordance with departmental procedures.

-To counsel outpatients on the use of their medication (compliance, side effects, possible drug interactions) and ensure patients understand the importance of correct compliance (after training)

-To maintain accurate stock levels and undertake regular stock takes of Controlled drugs in the dispensary including accuracy of computer and register entries according to departmental procedures

-To assist in the management of stock control in the dispensary for drugs, containers and other support items

-To ensure that to follows and special orders are processed

-To organise and prioritise work so that all prescriptions are completed in timely manner in respect of urgency and transport deadlines

-To ensure that all activities carried out in the dispensary follow departmental Standard Operational Procedures (SOPs) and to assist in the maintenance of Pharmacy SOPs

-To assist with duties relevant to the post as deemed necessary by the Dispensary Team Leader / Deputy.

-To be a Checking Technician within the department, performing final accuracy checks on prescriptions and orders that have previously been clinically checked by a Pharmacist in accordance with local procedures

-To participate in the dispensary rota

-To ensure ePACT FP10(HP) forms are issued correctly and according to protocol.

-To assist in the training of junior staff and act as a practice supervisor and the induction of new staff

-To help ensure that medication is supplied in accordance with Drug and Therapeutics committee

-To organise Dispensary services daily in the absence of senior Dispensary staff

Medicines Management

-To organise and maintain the One Stop Dispensing scheme by ordering inpatient and discharge medication at ward level as appropriate (once clinically screened by a Pharmacist)

-Assess the suitability of patients own drugs (PODs) for re-use during admission and on discharge according to Trust Policy.

-To undertake medication reconciliation, making any appropriate referrals to ward pharmacist and to refer any patient concordance issues to the pharmacist.

-To counsel patients regarding the correct and safe use of their medication where appropriate.

-To review ward stock lists in conjunction with ward pharmacists and ward managers.

-To liaise with ward and pharmacy staff, to facilitate prompt discharge of patients.

-To participate in training pharmacy, nursing and medical staff regarding medicines management issues.

General

-To act as an Assessor / Facilitator for trainees

-To attend continuing education and training schemes relevant to the post.

-To take part in the monitoring of internal and external errors and give advice on improvements in working practice that will result in a reduction of error rates.

-To undertake Continuing Professional Development in order to keep pharmaceutical knowledge current, ensure best practice and comply with requirements for entry on the Pharmacy technician register

-To take part in late night, weekend and flexible working as per pharmacy rota, to also take part in Bank holiday rotas.

All pharmacy staff must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information (e.g. drug prices).

All work will be carried out in accordance with relevant laws, the guidance of the General Pharmaceutical Council of Great Britain, Trust procedures and standards of professional practice.

For further information about this post, please contact: Elodie Wayland (Medicines Management Team Leader) on elodie.wayland2@nhs.net or Kan Kansara (Medicines Management Team Leader) on k.kansara@nhs.net

Qualifications

Essential

• NVQ level 3, BTEc in Pharmaceutical sciences or equivalent.
• Eligible for registration as a Pharmacy Technician with the General Pharmaceutical Council

Desirable

• To undertake the Accredited Checking course.
• To undertake the Practice Supervisor Course or equivalent
• To act as a NVQ Assessor / Facilitator for trainees

Other Requirements

Essential

• Treat patients, visitors, colleagues with respect
• Ability to travel between Trust sites
• Ability to be flexible to meet the needs of the team, the service and the Trust
• Able to demonstrate that you are honest, reliable and Trustworthy
• Positive attitude to ongoing training and develop
• Commitment to further education and training
• Good command of the English language, both written and oral
• Must be able to demonstrate that you have knowledge of your professional code of conduct and guidance issued by your professional body and that you adhere to these.
• Willingness to use own initiative.

Attitude, Behavior & Values

Essential

• Always puts patients first
• Customer service focus
• Willing and able to take personal responsibility
• Demonstrates passion for excellence
• Seeks out and takes opportunities for improving the service offered
• Takes pride in their work and their team
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Respects, values and cares for others
• Supports learning and development of self and others
• Supports and promotes equality and diversity

Experience

Essential

• Previous Pharmacy experience.
• Experience of training others
• Conducting an Audit

Desirable

• Supervisory experience
• Ward based work

Skills

Essential

• Must be able to demonstrate, in relation to people who use Trust and other related services:
• You have knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights.
• You are able to communicate effectively with them and with other staff to ensure that their care, treatment and support are not compromised
• You have a good understanding of communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence.
• Able to provide a customer focussed service
• Understands own limitations and know when to escalate
• Ability to work under pressure
• Able to work part of a team
• Ability to work unsupervised
• Accuracy and attention to detail
• Enthusiastic
• Problem solving skills
• Online CPD portfolio
• IT skills (see above)
• Effective communication skills

Desirable

• time management skills
• Self motivated

Knowledge

Essential

• NHS Constitution
• Trust vision, values and strategic objectives
• Basic IT skills i.e. Microsoft, Office etc

Desirable

• Working knowledge of stock control e.g. use of pharmacy stock control system
• NHS Constitution
• Trust vision, values and strategic objectives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).