Ashford & St. Peter's Hospitals NHS Foundation Trust

Clinical Office Coordinator, Upper GI and Bariatrics

The closing date is 09 April 2026

Job summary

An exciting opportunity has arisen for Clinical Office Co-ordinator to join our busy Upper GI and Bariatric . The post includes general office duties, the booking of appointments and working closely alongside the Consultants and their teams to provide an excellent administrative service to our patients.

Clinics and patients will need to be carefully managed, administration skills are required, along with an excellent telephone manner. The successful candidate will be an enthusiastic and highly motivated team player, who shows flexibility and a careful attention to detail.

You will be required to use a number of systems including Surrey Safe Care (Cerner), Evolve and Dictate I.T. Previous experience of these systems is desirable, but not essential, as training will be provided.

Main duties of the job

The Clinical Office Co-ordinator will provide:

  • A comprehensive administrative service to the clinical office and clinical staff.
  • Organise their workload with the Consultants and Teams, coordinating with other Clinical Office Co-ordinators to ensure that an efficient service is provided.
  • Book appointments for the service and cross cover when necessary.
  • Act as an essential point of contact for patients and work closely with clinicians, specialist nurses, and other specialities.
  • To work with all members of the Patient Pathway Team to ensure that pathways are actively managed and any clinic/theatre bookings are made in line with the Trust's Access Policy.
  • Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.
  • It is expected that Clinical Office Co-ordinators are fully able to fulfil the role of the Clinical Office Administrator when required.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Details

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year pa, inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC4778-SK

Job locations

Ashford & St Peter's Hospital

London Road

Ashford

TW15 3AA


Job description

Job responsibilities

A comprehensive administrative service to the UGI/Bari Clinical Leads and associated medical teams / nurses.

Responsibility for the day to day management of the clinical office, clinic office administrators, templating for the department.

Organise their workload with the Clinical Leads and operational managers, co-ordinating with other Clinical Office Admin Co-ordinators to ensure that an efficient service is provided.

Act as an essential point of contact for patients and work closely with clinicians, nurses, bookings and other professionals as required.

To work with members of the Patient Pathway Team to ensure that pathways are actively managed and any clinic/class bookings are made in line with the Trusts Access Policy.

Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.

It is expected that Clinical Office Administrative Co-ordinators are fully able to fulfil the role of the Clinical Office Administrator.

Job description

Job responsibilities

A comprehensive administrative service to the UGI/Bari Clinical Leads and associated medical teams / nurses.

Responsibility for the day to day management of the clinical office, clinic office administrators, templating for the department.

Organise their workload with the Clinical Leads and operational managers, co-ordinating with other Clinical Office Admin Co-ordinators to ensure that an efficient service is provided.

Act as an essential point of contact for patients and work closely with clinicians, nurses, bookings and other professionals as required.

To work with members of the Patient Pathway Team to ensure that pathways are actively managed and any clinic/class bookings are made in line with the Trusts Access Policy.

Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.

It is expected that Clinical Office Administrative Co-ordinators are fully able to fulfil the role of the Clinical Office Administrator.

Person Specification

Attitude, behaviours and values

Essential

  • Always puts patients first
  • Flexible in their attitudes and behaviours to support team working and delivery of objectives.
  • Respects, values and cares for others.
  • Takes personal responsibility and demonstrates a passion for excellence

Experience

Essential

  • Previous secretarial or administration experience
  • Previous experience in an office environment

Desirable

  • Admin experience within NHS

Qualifications

Essential

  • GCSE English and Maths grade C or equivalent
  • Computer skills

Skills

Essential

  • You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
  • Good written and verbal communication skills
  • Able to deal sensitively and tactfully with all contacts and maintain confidentiality.
  • Able to use initiative and judgement in dealing properly with day to day issues and queries.

Desirable

  • Previous use of NHS IT systems (e.g. Cerner, LUNA, Dictate, Evolve)
Person Specification

Attitude, behaviours and values

Essential

  • Always puts patients first
  • Flexible in their attitudes and behaviours to support team working and delivery of objectives.
  • Respects, values and cares for others.
  • Takes personal responsibility and demonstrates a passion for excellence

Experience

Essential

  • Previous secretarial or administration experience
  • Previous experience in an office environment

Desirable

  • Admin experience within NHS

Qualifications

Essential

  • GCSE English and Maths grade C or equivalent
  • Computer skills

Skills

Essential

  • You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
  • Good written and verbal communication skills
  • Able to deal sensitively and tactfully with all contacts and maintain confidentiality.
  • Able to use initiative and judgement in dealing properly with day to day issues and queries.

Desirable

  • Previous use of NHS IT systems (e.g. Cerner, LUNA, Dictate, Evolve)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford & St Peter's Hospital

London Road

Ashford

TW15 3AA


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford & St Peter's Hospital

London Road

Ashford

TW15 3AA


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader, Upper GI and Bariatrics

Hristina Ilieva

hristina.ilieva@nhs.net

07970769011

Details

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year pa, inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC4778-SK

Job locations

Ashford & St Peter's Hospital

London Road

Ashford

TW15 3AA


Supporting documents

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