Job summary
This role will be responsible for the processing of new chemotherapy referrals for the Oncology patients attending the Infusion Suite. This will be done in a timely manner in order to achieve an efficient service for patients and within Cancer waits target dates. Some of the duties of this role include:
Scheduling of all subsequent chemotherapy appointments and blood tests for patients receiving chemotherapy in the Infusion Suite on the ARIA and CERNER system.
Ensure all patients that are deferred, on treatment break are scheduled accordingly on to ARIA and Millennium EPR system.
Ensure all new referrals are action immediately on the CASPER system.
Identify potential breach dates for new patients being referred for chemotherapy, identifying pathway issues that may require expedition or trouble shooting by using own initiative.
Liaise daily with the Nursing Team in the day unit and Oncology CNSS in the smooth operational running of the Chemotherapy referrals. Also schedule all follow up appointments to ensure a smooth patient pathway.
-Communicate effectively with patients, medical, outreach pharmacy at RSCH and nursing staff regarding treatment start dates and overcome any organisational obstacles.
Main duties of the job
To provide timely appointments in accordance with information provided on referral forms for all patients referred to the Infusion Suite for chemotherapy/treatment
To communicate effectively with patients, medical staff, pharmacy, nursing staff and administration team regarding the start date of treatment and overcome any organisational obstacles.
Identify potential breach dates for new patients being referred for chemotherapy, identifying patient issues that may require expedition or trouble-shooting by using own initiative.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
This role will be responsible for the processing of new chemotherapy referrals for the Infusion Suite in a timely manner in order to achieve an efficient service for patients and within the national Cancer waiting times targets.
Scheduling of all subsequent chemotherapy appointments for patients receiving chemotherapy on the Infusion Suite on both ARIA and Cerner booking systems.
Scheduling of blood tests for oncology patients who are on IV, s/c, IM and oral chemotherapy, including the blood test list sent to pathology.
To upload new patients on ARIA and process their referrals, including using Casper.
To be a point of contact for patients with queries regarding their appointments, and to pass calls over to relevant healthcare professionals such as nurses, patient navigators or the Chemo hotline if needed.
To contact patients with appointment times and answer any booking related queries.
To have a robust relationship with Royal Surrey pharmacy and aseptics units, including chemo lists, updates and ensuring the nursing team are up to date with any deliveries and scheduled chemo drop offs.
To be present in all bi monthly governance outreach meetings between ASPH and RSFT.
To develop a sound knowledge of chemotherapy and immunotherapy protocols to ensure the correct booking system. This includes recognising the urgency of referrals e.g small cell lung cancers.
Be able to plan own workload and provide comprehensive administrative and organisational support for the chemotherapy referrals and highlight any sudden rise in number of referrals to the unit manager and Matron for Infusion Suite and IV at Home.
Identify potential breach dates for new patients being referred for chemotherapy, identifying pathway issues that may require expedition or trouble shooting by using own initiative.
Liaise daily with the Nursing Team in the day unit and all oncology CNS in the smooth operational running.
To schedule all follow up appointments to ensure a smooth patient pathway.
- Communicate effectively with patients, medical, pharmacy and nursing staff regarding treatment start dates and overcome any organisational obstacles.
Job description
Job responsibilities
This role will be responsible for the processing of new chemotherapy referrals for the Infusion Suite in a timely manner in order to achieve an efficient service for patients and within the national Cancer waiting times targets.
Scheduling of all subsequent chemotherapy appointments for patients receiving chemotherapy on the Infusion Suite on both ARIA and Cerner booking systems.
Scheduling of blood tests for oncology patients who are on IV, s/c, IM and oral chemotherapy, including the blood test list sent to pathology.
To upload new patients on ARIA and process their referrals, including using Casper.
To be a point of contact for patients with queries regarding their appointments, and to pass calls over to relevant healthcare professionals such as nurses, patient navigators or the Chemo hotline if needed.
To contact patients with appointment times and answer any booking related queries.
To have a robust relationship with Royal Surrey pharmacy and aseptics units, including chemo lists, updates and ensuring the nursing team are up to date with any deliveries and scheduled chemo drop offs.
To be present in all bi monthly governance outreach meetings between ASPH and RSFT.
To develop a sound knowledge of chemotherapy and immunotherapy protocols to ensure the correct booking system. This includes recognising the urgency of referrals e.g small cell lung cancers.
Be able to plan own workload and provide comprehensive administrative and organisational support for the chemotherapy referrals and highlight any sudden rise in number of referrals to the unit manager and Matron for Infusion Suite and IV at Home.
Identify potential breach dates for new patients being referred for chemotherapy, identifying pathway issues that may require expedition or trouble shooting by using own initiative.
Liaise daily with the Nursing Team in the day unit and all oncology CNS in the smooth operational running.
To schedule all follow up appointments to ensure a smooth patient pathway.
- Communicate effectively with patients, medical, pharmacy and nursing staff regarding treatment start dates and overcome any organisational obstacles.
Person Specification
interview
Essential
- Experience of working in a front line position with the general public in NHS
- Possess certificate in IT skills such as Microsoft word, Excel spreadsheet
- Familiar with IT systems within NHS such Millennium EPR(cerner)
- Have experience in coordinating patient appointments within an oncology setting
- Strong administrative and communication skills along with ex health care coordination
Desirable
- Proficiency and maintains the accurate records
- Efficiency n responding to emails, communication skills
- Ability to work in a fast pace environment
Interview
Essential
- NHS Experience
- Effective communication skills
- Work independently as the chemo coordinator and also within the MDT team
Desirable
- knowledge in NHS Cancer Plan, Two weeks rule, 28 day & 62day
- Familiar NHS systems and procedures
Person Specification
interview
Essential
- Experience of working in a front line position with the general public in NHS
- Possess certificate in IT skills such as Microsoft word, Excel spreadsheet
- Familiar with IT systems within NHS such Millennium EPR(cerner)
- Have experience in coordinating patient appointments within an oncology setting
- Strong administrative and communication skills along with ex health care coordination
Desirable
- Proficiency and maintains the accurate records
- Efficiency n responding to emails, communication skills
- Ability to work in a fast pace environment
Interview
Essential
- NHS Experience
- Effective communication skills
- Work independently as the chemo coordinator and also within the MDT team
Desirable
- knowledge in NHS Cancer Plan, Two weeks rule, 28 day & 62day
- Familiar NHS systems and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
