Job summary
We are currently have an exciting opportunity for a motivated and proactive Senior Healthcare Support Worker to join our pre-op assessment team.
The department runs daily clinics, Monday to Friday, 0800-1800, covering pre assessment for all elective surgical specialities at ASPH NHS Foundation Trust.
Applications are welcome from Healthcare Support Workers.
Ensuring that all patients experience excellent care during the pre-assessment process is the main driving force for our team. We are also committed to your development.
Informal visits are welcome, please contact the department manager on stephanie.sutch@nhs.net
Main duties of the job
Work as a Senior Health Care Assistant in pre-operative assessment department
- Carry out assigned tasks involving direct patient care in support of and supervised by a registered nurse.
- Call patients before admission and complete checklist with support and supervision from qualified nurses
Please see full JD for further details
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
The successful candidate should have recent health care assistant experience, ideally within a pre assessment or outpatients setting and hold the care certificate.
You will be able to manage your time well, using initiative and prioritising appropriately
When working in clinic, you must provide a welcoming professional environment, be able to assist patients during their appointment and manage efficient patient flow through the pre op department
You will undertake assigned tasks involving direct care as directed by the nurse-in-charge as per Department policies, supporting the clinic nurses. This will include patient observations, ECG and phlebotomy when required training has been undertaken
Excellent communication skills and telephone manner are essential as this role involves calling patients who have already attended their pre assessment appointment. You will be completing a checklist a week before their planned admission for surgery to ensure their operation goes ahead smoothly, ensuring that any concerns are highlighted appropriately and promptly to a registered nurse.
We require flexibility within the role to ensure that all aspects of our service are covered, which will also include other administrative and nursing HCA duties to ensure a consistently high level of service for our patients.
Job description
Job responsibilities
The successful candidate should have recent health care assistant experience, ideally within a pre assessment or outpatients setting and hold the care certificate.
You will be able to manage your time well, using initiative and prioritising appropriately
When working in clinic, you must provide a welcoming professional environment, be able to assist patients during their appointment and manage efficient patient flow through the pre op department
You will undertake assigned tasks involving direct care as directed by the nurse-in-charge as per Department policies, supporting the clinic nurses. This will include patient observations, ECG and phlebotomy when required training has been undertaken
Excellent communication skills and telephone manner are essential as this role involves calling patients who have already attended their pre assessment appointment. You will be completing a checklist a week before their planned admission for surgery to ensure their operation goes ahead smoothly, ensuring that any concerns are highlighted appropriately and promptly to a registered nurse.
We require flexibility within the role to ensure that all aspects of our service are covered, which will also include other administrative and nursing HCA duties to ensure a consistently high level of service for our patients.
Person Specification
Qualifications
Essential
- Care Certificate in Acute Care
- Functional level of English & Maths
Desirable
- Level 3 Health & Social Care qualification
Experience
Essential
- Previous experience working as Healthcare Support Worker within the NHS of a minimum of 6 months
- Working as part of a team
Desirable
- Previous experience training and supporting new staff
Knowledge
Essential
- Trust vision, values and behaviours & strategic objectives
- Understanding of the role of Healthcare Support worker in the hospital setting
Skills
Essential
- Required IT skills
- Effective communication
- Caring and compassionate
- Empathy and understanding
- Ability to provide excellent patient centred care
- Ability to work in fast paced environments
Desirable
- Familiar with NHS computer systems, e.g. Cerner, ICE
- Extended skills such as venepuncture, cannulation and undertaking ECGs
Other Requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors and colleagues with respect
- Ability to be flexible to meet the needs of the patients, the team, the service and the Trust
- Residing in the UK with a valid right to work documentation to work in the UK
Person Specification
Qualifications
Essential
- Care Certificate in Acute Care
- Functional level of English & Maths
Desirable
- Level 3 Health & Social Care qualification
Experience
Essential
- Previous experience working as Healthcare Support Worker within the NHS of a minimum of 6 months
- Working as part of a team
Desirable
- Previous experience training and supporting new staff
Knowledge
Essential
- Trust vision, values and behaviours & strategic objectives
- Understanding of the role of Healthcare Support worker in the hospital setting
Skills
Essential
- Required IT skills
- Effective communication
- Caring and compassionate
- Empathy and understanding
- Ability to provide excellent patient centred care
- Ability to work in fast paced environments
Desirable
- Familiar with NHS computer systems, e.g. Cerner, ICE
- Extended skills such as venepuncture, cannulation and undertaking ECGs
Other Requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors and colleagues with respect
- Ability to be flexible to meet the needs of the patients, the team, the service and the Trust
- Residing in the UK with a valid right to work documentation to work in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
