Receptionist, Day Surgery Unit
This job is now closed
Job summary
We currently have an exciting opportunity for a forward-thinking, proactive and highly motivated Receptionist within our Day Surgery Unit for a Part- time (15hrs/week) contract.
You will be working on a busy day Surgery Unit Reception based at Ashford Hospital and will be the first point of contact for patients and medical staff.
For this role you will need to be organised and have the ability to deal with busy clinics and demanding situations.
If you have strong customer service skills, excellent clerical and IT skills, and can communicate effectively with both patients and staff we look forward to hearing from you.
In return we offer opportunities for training and development, access to the NHS Pensions Scheme, work perks, NHS discounts; opportunities for flexible working and on-site childcare provision (nursery).
If you would like to speak to someone regarding this post please contact ward manager Thanga Raju Murugesan (thangaraju.murugesan@nhs.net)
Main duties of the job
Using Cerner/SSC to update patient details and register patient attendance.
To follow necessary procedures to ensure clinical / nursing staff are aware of the patient's arrival. Patients will be directed to the correct waiting area by reception staff.
Ensure all appointments are in the correct episodes and make corrections if necessary.
Escalate to services where outcomes & attendances have not been recorded.
To deal appropriately, calmly, and courteously with telephone enquiries regarding appointments and make necessary amendments. Providing advice and guidance to patients, patient's relatives, staff and other healthcare colleagues on appointments and other Trust Services.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Details
Date posted
07 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,873 a year pa, inc. HCAS, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
323-AC8879-SK
Job locations
Ashford Hospital
London Road
Ashford
TW15 3AA
Employer details
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
Address
Ashford Hospital
London Road
Ashford
TW15 3AA
Employer's website
https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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