Job summary
The post-holder will perform the administrative support required to provide a timely and responsive service to manage Freedom of Information (FOI) requests to ensure the Trust fully complies with all aspects of the freedom of Information Act 2000 (FOIA).
The post-holder will maintain a detailed record keeping system (FOI Database) for the recording, processing and fulfilment of requests for information made under the Freedom of Information Act 2000 in accordance with legislation and Trust policies and procedures.
The post-holder will also have responsibility for specific tasks/projects as required including general administrative support for the Information Governance team.
Main duties of the job
Bank FOI Admin Duties:
Acknowledgement, and where necessary, clarification of requests received
Recording, updating and monitoring of requests, including recording outcomes where a request was refused, or exemption applied and detailing the basis of how decisions were reached
Allocation of requests to appropriate colleagues and any outstanding requests are followed up routinely to meet the timelines specified in the Act
Collation of information and drafting of responses for Executive approval
Submission of completed requests to the requestor, including providing details of the FOI complaints procedure
Recommendation of any applicable exemptions
- Be the Trust's point of contact for FOI queries internally and externally
- Maintain current knowledge of the application of the FOI Act 2000 and associated case law
- Advise staff on the requirements of the Act and their duties and responsibilities under it
General Admin Duties:
- Attend meetings as and when requested on behalf of the Information Governance Manager
- Perform administrative and secretarial support for the Information Governance Manager, such as organising meetings, distribution of information prior to meetings, taking and transcribing of minutes and arranging distribution of minutes and actions
- In addition, assist the IG Manager with IG training compliance, and identifying Information Asset Owners
- Undertake any additional duties commensurate with the post
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description
Job responsibilities
Attitude, Behaviour and Values Always puts patients first Customer service focus Willing and able to take personal responsibility Demonstrates passion for excellence Seeks out and takes opportunities for improving the service offered Takes pride in their work and their team Flexible in their attitudes and behaviours to support team working and delivery of objectives Respects, values and cares for others Supports learning and development of self and others Supports and promotes equality and diversity Tact and discretion Qualifications and Further Training Educated to A level/equivalent NVQ or significant previous NHS experience Experience Previous experience in an administrative role Experience of working in a busy office environment and dealing with conflicting demands Experience of providing and analysing simple statistical reports Knowledge Good computer skills, including proficiency in MS Office, specifically Microsoft Word and Excel and Teams Demonstrable working knowledge of the Freedom of Information Act 2000 and associated exemptions and guidance Demonstrable understanding of Information Governance Interest/understanding of NHS and healthcare Skills Efficient and defined organisational skills Good communication skills, verbal and written Fast, accurate keyboard skills Able to use own initiative and to prioritise Good telephone manner Able to deal with people sensitively Ability to work under pressure without constant supervision and manage priorities appropriately Able to work effectively as part of a team Other requirements Flexible and pro-active Able to work to deadlines Able to work independently, or as part of a team Self-motivated Able to work on own initiative For more information and details about the job description please see the attachment.
Job description
Job responsibilities
Attitude, Behaviour and Values Always puts patients first Customer service focus Willing and able to take personal responsibility Demonstrates passion for excellence Seeks out and takes opportunities for improving the service offered Takes pride in their work and their team Flexible in their attitudes and behaviours to support team working and delivery of objectives Respects, values and cares for others Supports learning and development of self and others Supports and promotes equality and diversity Tact and discretion Qualifications and Further Training Educated to A level/equivalent NVQ or significant previous NHS experience Experience Previous experience in an administrative role Experience of working in a busy office environment and dealing with conflicting demands Experience of providing and analysing simple statistical reports Knowledge Good computer skills, including proficiency in MS Office, specifically Microsoft Word and Excel and Teams Demonstrable working knowledge of the Freedom of Information Act 2000 and associated exemptions and guidance Demonstrable understanding of Information Governance Interest/understanding of NHS and healthcare Skills Efficient and defined organisational skills Good communication skills, verbal and written Fast, accurate keyboard skills Able to use own initiative and to prioritise Good telephone manner Able to deal with people sensitively Ability to work under pressure without constant supervision and manage priorities appropriately Able to work effectively as part of a team Other requirements Flexible and pro-active Able to work to deadlines Able to work independently, or as part of a team Self-motivated Able to work on own initiative For more information and details about the job description please see the attachment.
Person Specification
Essential
Essential
- oEducated to 'A' level/equivalent NVQ or 3 years' previous NHS experience.
- oDemonstrable working knowledge of the Freedom of Information Act 2000 and associated exemptions and guidance
- oGood computer skills, including proficiency in MS Office, specifically Microsoft Word and Excel and Teams
- oSeeks out and takes opportunities for improving the service offered
- oFlexible in their attitudes and behaviours to support team working and delivery of objectives
- oPrevious experience in an administrative role
- oExperience of working in a busy office environment and dealing with conflicting demands
- oExperience of providing and analysing simple statistical reports
- oDemonstrable understanding of Information Governance
- oInterest/understanding of NHS and healthcare.
Desirable
- oFreedom of Information qualification or further training
- oPrevious experience working with FOI requests
- oPrevious experience of working in an NHS environment
- oGood understanding of Information Governance within an NHS context
Essential
Essential
Person Specification
Essential
Essential
- oEducated to 'A' level/equivalent NVQ or 3 years' previous NHS experience.
- oDemonstrable working knowledge of the Freedom of Information Act 2000 and associated exemptions and guidance
- oGood computer skills, including proficiency in MS Office, specifically Microsoft Word and Excel and Teams
- oSeeks out and takes opportunities for improving the service offered
- oFlexible in their attitudes and behaviours to support team working and delivery of objectives
- oPrevious experience in an administrative role
- oExperience of working in a busy office environment and dealing with conflicting demands
- oExperience of providing and analysing simple statistical reports
- oDemonstrable understanding of Information Governance
- oInterest/understanding of NHS and healthcare.
Desirable
- oFreedom of Information qualification or further training
- oPrevious experience working with FOI requests
- oPrevious experience of working in an NHS environment
- oGood understanding of Information Governance within an NHS context
Essential
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
