Clinical Office Administrator, Neurology, Stroke and Palliative Care

Ashford & St. Peter's Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to further improve the Neurology Department at St Peters Hospital.

This 37.5 hour role of Clinical Office Administrator is required to provide administrative support to the Neurology Consultants and the clinical office. Candidates are required to have high levels of organisational skills and is good at communicating with a wide range of health care professionals as well as patients and their relatives.

For an informal enquiries / visit please contact:

Chloe Lamb chloe.lamb@nhs.net

Tel. No. 01932 722383

Main duties of the job

The successful candidate will be responsible for supporting the Neurology Consultants and the Clinical Office Co-ordinators. This will be mostly answering patient phone calls, completing clinical letters and dealing with any queries the Neurology Consultants have. This will also include supporting the Neuroscience Nurses in the absence of the Nurse's admin support.

You will be working in busy office and will be responsible for the day-to-day management of the clinical office. You will act as a point of contact for patients and nurses.

You will be expected to support your colleagues and Team Leader in the Clinical Office completing administration duties.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC2407-JN

Job locations

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ


Job description

Job responsibilities

Successful candidates need to have competent computer skills with English GCSE as minimum and experience of using Microsoft Office package.

You need to have previous admin experience of working in a busy office dealing with conflicting demands. It is important in this role to be able to communicate effectively and take personal responsibility.

Job description

Job responsibilities

Successful candidates need to have competent computer skills with English GCSE as minimum and experience of using Microsoft Office package.

You need to have previous admin experience of working in a busy office dealing with conflicting demands. It is important in this role to be able to communicate effectively and take personal responsibility.

Person Specification

Attitude, Behaviour and Values

Essential

  • Customer service focus
  • Willing and able to take personal responsibility
  • Demonstrates passion for excellence

Experience

Essential

  • Previous administration experience

Desirable

  • NHS experience

Knowledge

Essential

  • Trust vision, values and strategic objectives

Desirable

  • NHS system and procedures

Other requirements

Essential

  • Ability to travel between Trust sites
Person Specification

Attitude, Behaviour and Values

Essential

  • Customer service focus
  • Willing and able to take personal responsibility
  • Demonstrates passion for excellence

Experience

Essential

  • Previous administration experience

Desirable

  • NHS experience

Knowledge

Essential

  • Trust vision, values and strategic objectives

Desirable

  • NHS system and procedures

Other requirements

Essential

  • Ability to travel between Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical Office Team Leader

Chloe Lamb

chloe.lamb@nhs.net

01932722383

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC2407-JN

Job locations

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ


Supporting documents

Privacy notice

Ashford & St. Peter's Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)