Ashford & St. Peter's Hospitals NHS Foundation Trust

Theatre Booking Coordinator, Obs & Gynae.

This job is now closed

Job summary

Main duties of the job

Ensure patients are added to the waiting list within 3 working days of a decision to admit

Ensure all patient details are up to date within Cerner to enable the patient to be contacted

Manage and organise Consultants waiting lists, identify problems, deal with them on own initiative, and strategically plan own workload.

Ensure all offers of dates are recorded in Cerner.

Ensure the appropriate RTT status is recorded in Cerner.

Participate as a team member in the smooth day to day operational management of the Booking Office.

Utilise Cerner/LUNA to manage patient waiting lists, and to enable the correct booking order of patients.

Liaise directly with patients to book, cancel and reschedule any admission dates.

Use new systems within the department to promote an efficient service.

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

Excellent pension scheme and annual leave entitlement
On-site Nurseries
On-site staff cafes
On-site parking
Support in career development
Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:www.asph-careers.org

Date posted

11 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year pa inc. HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

323-AC5541-JN

Job locations

St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

Job description

Job responsibilities

The booking coordinator will provide a comprehensive booking service being conversant and knowledgeable in the intricacies of the specialty waiting lists. They will be expected to manage their workload and assist with training and troubleshooting when required. The booking coordinator will act as an essential point of contact for all patients waiting for a surgical procedure, and play a vital role in ensuring patients are booked in line with the Trusts access policy, enabling the Trust to meet national targets around waiting times. The booking coordinator should exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation. Using Cerner and LUNA on a daily basis. Keeping up to date with emails is imperative.

Job description

Job responsibilities

Person Specification

Essential

oA level or equivalent experience or NVQ3 Administration oEnglish GSCE grade C or equivalent

Desirable

oIT Qualifications

Experience

Essential

oexperience managing and organising own work load oExperience within an environment undergoing change oExperience of working within a busy office environment, and dealing with conflicting demands oGood written and verbal communication skills Able to deal sensitively and tactfully with all contacts and maintain confidentiality

Desirable

An understanding of the present issues facing the NHS

Person Specification

Essential

oA level or equivalent experience or NVQ3 Administration oEnglish GSCE grade C or equivalent

Desirable

oIT Qualifications

Experience

Essential

oexperience managing and organising own work load oExperience within an environment undergoing change oExperience of working within a busy office environment, and dealing with conflicting demands oGood written and verbal communication skills Able to deal sensitively and tactfully with all contacts and maintain confidentiality

Desirable

An understanding of the present issues facing the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)