Ward Clerk, Ophthalmology

Ashford & St. Peter's Hospitals NHS Foundation Trust

This job is now closed

Job summary

An opportunity has arisen for an experienced PA to join our Team.

You will be working on a busy Ophthalmology unit based at Ashford Hospital. You will be the first point of contact for Admin and Medical staff.

For this role you will need to be organized and have the ability to deal with busy clinics and demanding situations.

If you have strong customer service skills, excellent clerical and IT skills, can communicate effectively with staff we look forward to hearing from you.

In return we offer opportunities for training and development, access to the NHS Pensions Scheme, NHS discounts; opportunities for flexible working and on-site childcare provision (nursery).

If you would like to speak to someone regarding this post please contact Sister Ernestina Osei on ernestina.osei1@nhs.net or Charge Nurse Toni Varghese on email toni.varghese@nhs.net.

Main duties of the job

Retrieve letters from the hospital Dictate IT system as necessary for relevant appointments.
To prepare notes for pre-assessment and for surgery and ensure they are properly tracked.
To obtain case notes required for audit and ensure they properly tracked.
To undertake clerical/administrative duties as required such as accurate filing, photocopying, stock ordering, opening and distributing post etc.
To liaise closely with the Ophthalmology Consultants on duty to ensure casualty referrals are graded within a timely manner and relevant information given to the appointment centre.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.

We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

15 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year pa, inc. HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

323-AC0359-SK-B

Job locations

Ashford and St Peter's Hospitals NHS Foundation Trust

London Road

Ashford

TW15 3AA

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES OF THE POST:

Retrieve letters from the hospital Dictate IT system as necessary for relevant appointments.
To order and top up all related ophthalmology leaflets.
To prepare notes for pre-assessment and for surgery and ensure they are properly tracked.
To obtain case notes required for audit and ensure they properly tracked.
To file any results and correspondence into case notes as required.
To undertake clerical/administrative duties as required such as accurate filing, photocopying, opening and distributing post etc.
To carry out stock checks and ordering of office supplies, stationery and consumables for the department.

General responsibilities

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES OF THE POST:

Retrieve letters from the hospital Dictate IT system as necessary for relevant appointments.
To order and top up all related ophthalmology leaflets.
To prepare notes for pre-assessment and for surgery and ensure they are properly tracked.
To obtain case notes required for audit and ensure they properly tracked.
To file any results and correspondence into case notes as required.
To undertake clerical/administrative duties as required such as accurate filing, photocopying, opening and distributing post etc.
To carry out stock checks and ordering of office supplies, stationery and consumables for the department.

General responsibilities

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Person Specification

Attitude and behaviour

Essential

oAlways puts patients first
Willing and able to take personal responsibility
Takes pride in their work and team
Supports learning and development of self and others
Flexible in their attitudes and behaviours to support team working and delivery of objectives

Desirable

Able to deal with difficult situations

Qualifications & further training

Essential

Education to GCSE level or equivalent
Previous administrative work
Good Keyboard skills

Desirable

previous hospital experience within a clerical function

Knowledge

Essential

Trust vision, values and strategic objectives

Skills

Essential

ou are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
Able to work within a multidisciplinary team
Good time management
Ability to organise work and prioritise workload
You have knowledge & awareness of diversity and human rights as appropriate to your role

Desirable

Adaptability/flexibility
Works well under pressure
Ability to travel between Trust sites

Person Specification

Attitude and behaviour

Essential

oAlways puts patients first
Willing and able to take personal responsibility
Takes pride in their work and team
Supports learning and development of self and others
Flexible in their attitudes and behaviours to support team working and delivery of objectives

Desirable

Able to deal with difficult situations

Qualifications & further training

Essential

Education to GCSE level or equivalent
Previous administrative work
Good Keyboard skills

Desirable

previous hospital experience within a clerical function

Knowledge

Essential

Trust vision, values and strategic objectives

Skills

Essential

ou are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
Able to work within a multidisciplinary team
Good time management
Ability to organise work and prioritise workload
You have knowledge & awareness of diversity and human rights as appropriate to your role

Desirable

Adaptability/flexibility
Works well under pressure
Ability to travel between Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.