Job summary
The Personalised care pathway tracker will provide support to the Cancer Services team by proactively tracking patients from referral, through diagnostics, treatment planning and all screening, upgrades and subsequent treatments in accordance with national guidance. Work with the haematology clinical nurse specialists to support patients undergoing a haematology cancer diagnostic pathway, patients with a cancer diagnosis or patients living with and beyond cancer. Work closely with clinicians, specialist nurses, admin staff and all members of the Multi-Disciplinary Team to ensure that patients are actively managed through the cancer pathway. Tracking patients through the delivery of personalised care following a cancer diagnosis. Support and escalate recurrence of cancer to the nursing team. Support ongoing wellbeing programmes.
Main duties of the job
To work closely with clinicians, specialist nurses, secretaries and all members of the Multi-Disciplinary Team (MDT) across all specialties to ensure that diagnostic tests have been requested and work with the Cancer Nurse specialists to manage coordination of results and appointments. To ensure that appropriate requests for investigations are managed in a timely fashion. If diagnostic delays occur or appear imminent it is the responsibility of the post holder to escalate to the relevant manager. To provide support to the team to ensure continuous development, implementation and monitoring of changes to the patient pathway. Coordinate the follow up investigations required post cancer diagnosis or treatment and provide a point of contact for patients post cancer treatment. Responsible for coordinating rapid re-entry for specialist review against a clinically approved triage model. To identify delays in the patient pathway and to follow the trust escalation policy to raise awareness to the Team Lead for Macmillan and Lead Cancer Clinician as appropriate.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
To ensure that appropriate requests for investigations are managed in a timely fashion. If diagnostic delays occur or appear imminent it is the responsibility of the post holder to escalate to the relevant manager. To provide support to the team to ensure continuous development, implementation and monitoring of changes to the patient pathway. To be conversant with all reports available on the Somerset database to manage the patient pathway. To maintain up to date knowledge of all targets and processes relating to the Cancer Reform Strategy and to be a point of reference within the department for the Cancer Services team. Coordinate the follow up investigations required post cancer diagnosis or treatment and provide a point of contact for patients post cancer treatment. Responsible for coordinating rapid re-entry for specialist review against a clinically approved triage model. Development of survivorship and wellbeing services. Support the delivery of the Recovery Package in line with the Cancer Alliance. Support and participate in audit processes and service development. To work under the guidance and supervision of clinical team. To identify delays in the patient pathway and to follow the trust escalation policy to raise awareness to the Team Lead for Macmillan and Lead Cancer Clinician as appropriate. Working in a team environment to provide appropriate support/advice to other secretarial/clerical staff as necessary. Communicate and support the delivery of Macmillan information to patients and carers. To maintain up to date knowledge of all targets and processes relating to the patient pathway process. Support patients and carers to access appropriate cancer information and support. Build relationships with a wide range of staff both internally and externally to undertake job role. Liaise with all diagnostic departments internally and externally to ensure that patients tests are booked, undertaken and reported. Ability to promote patient empowerment and self-management strategies. Deliver self-management advice, support and know when to escalate to clinical team.
Job description
Job responsibilities
To ensure that appropriate requests for investigations are managed in a timely fashion. If diagnostic delays occur or appear imminent it is the responsibility of the post holder to escalate to the relevant manager. To provide support to the team to ensure continuous development, implementation and monitoring of changes to the patient pathway. To be conversant with all reports available on the Somerset database to manage the patient pathway. To maintain up to date knowledge of all targets and processes relating to the Cancer Reform Strategy and to be a point of reference within the department for the Cancer Services team. Coordinate the follow up investigations required post cancer diagnosis or treatment and provide a point of contact for patients post cancer treatment. Responsible for coordinating rapid re-entry for specialist review against a clinically approved triage model. Development of survivorship and wellbeing services. Support the delivery of the Recovery Package in line with the Cancer Alliance. Support and participate in audit processes and service development. To work under the guidance and supervision of clinical team. To identify delays in the patient pathway and to follow the trust escalation policy to raise awareness to the Team Lead for Macmillan and Lead Cancer Clinician as appropriate. Working in a team environment to provide appropriate support/advice to other secretarial/clerical staff as necessary. Communicate and support the delivery of Macmillan information to patients and carers. To maintain up to date knowledge of all targets and processes relating to the patient pathway process. Support patients and carers to access appropriate cancer information and support. Build relationships with a wide range of staff both internally and externally to undertake job role. Liaise with all diagnostic departments internally and externally to ensure that patients tests are booked, undertaken and reported. Ability to promote patient empowerment and self-management strategies. Deliver self-management advice, support and know when to escalate to clinical team.
Person Specification
Qualifications
Essential
- Educated to NVQ Level 3 or equivalent
- Evidence of continued development and learning
Experience
Essential
- Administrative experience within the NHS
- Experience in data collection or audit
Skills
Essential
- Able to communicate effectively to ensure high standards of care, treatment and service
- Able to provide a customer/ patient focussed service
- Competent use of computerised data systems ie excel, Microsoft office, word, outlook
- Excellent verbal and written communication skills
Person Specification
Qualifications
Essential
- Educated to NVQ Level 3 or equivalent
- Evidence of continued development and learning
Experience
Essential
- Administrative experience within the NHS
- Experience in data collection or audit
Skills
Essential
- Able to communicate effectively to ensure high standards of care, treatment and service
- Able to provide a customer/ patient focussed service
- Competent use of computerised data systems ie excel, Microsoft office, word, outlook
- Excellent verbal and written communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
