Head of Employee Relations

Job summary

Our People strategy is designed to support the Trust's vision of providing an outstanding experience and the best outcome for patients and the team. Our ambition is to be recognised as a great place to work and be the local employer of choice.

We want our staff to be at the centre of decision making; we are developing a culture which generates a sense of ownership, belonging, and thriving. We acknowledge the pressures facing NHS services and we are working hard to recruit, develop and retain colleagues and to innovate our services in response to healthcare staffing and financial challenges.

We are seeking an exceptional candidate for an exciting new opportunity, Head of Employee Relations, within the People Services function.You will be a highly experienced and credible employee relations practitioner, a confident and decisive thinker, able to demonstrate your passion for driving timely results with focus on early resolution underpinned by compassionate and just and learning culture.

You will have strong interpersonal skills and the ability to quickly build relationships, work effectively across the Trust and cultural boundaries, setting and delivering high standards of service, leading a high performing service and team.

In return there will be opportunities for learning and development throughout the year, including sector specific skills development and employment law updates and you can expect to work in a cohesive and supportive team culture.

Main duties of the job

• An agile, best in class employee relations service, with outstanding customer service and clear structured approach to the management of employee relations issues.
• Just and Learning Culture and early conflict resolution, advocacy and mediation are embedded across all ER systems, processes, procedures, and practices with the associated upskilling of the workforce, and people managers.
• Policies and procedures are current, clearly signposted, accessible, and effective with related collateral including training, toolkits, guidance available to support people managers and staff with resolving issues.
• System and processes are aligned to provision of dashboard / analytics to people managers and leadership teams as an enabler to those functions embedding in inclusive and just learning culture.
• Learning and improvement processes are embedded into the on-going processes across all employee relations activity. This will form part of the on-going improvement programme as part of being an inclusive employer.
• Job evaluation process is fit for purpose, with the right number of people trained and actively participating to meet demand and embedded into the Trust recruitment and retention programmes.
• Higher performing advisory team, appropriately supported and developed, ensuring that concerns and complaints are expertly triaged, and HR Investigations are completed to a high standard in a timely manner, with systems in place to mitigate risks and delays

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.

We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

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