Senior Healthcare Support Worker, Emergency Services

Ashford & St. Peter's Hospitals NHS Foundation Trust

This job is now closed

Job summary

Our Adult Emergency Department (ED) based at St Peter's Hospital in Chertsey is now recruiting for Band 3 Senior Health Care Support Workers

Our ED is a very busy department seeing in excess of 110,000 people per year, it operates 24 hours per day serving a densely populated and diverse community.

The department is divided into 6 sections:

PIT stop (ambulance receiving)
Urgent Treatment Centre - for minor injuries and illnesses
Majors/High dependency
Resuscitation - a 4 bedded area with dedicated stroke, cardiac, trauma and paediatric bays
Same day Emergency Care and Clinical Decision Unit - for patients requiring more then 4 hours observation

Full time and part time posts (minimum of 23 hours) will be considered, shifts include long days, nights, weekends, and public holidays. Our Senior HCSWs will need the flexibility to cover varied shift patterns.

Essential criteria to be eligible and considered for this post is:

Previous NHS experience as a health care support worker
Having successfully achieved the Care Certificate.

Successful candidates must also have good communication skills, competent IT skills, a valid right to work document (please note the Trust is not offering sponsorship for this post), and have a kind, caring and compassionate nature.

The Trust offers further training and development opportunities.

Interviews are taking place in person on Saturday 9thMarch 2024.

For further information, please contact lisa.punter@nhs.net

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. The role includes

Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
Taking and recording patients' vital signs, identifying and escalating changes to a patient's condition
Providing one to one observation for patients who present a high risk of harm and vulnerable patients
Undertaking training and competencies related to the role such as undertaking ECGs, venepuncture and cannulation, POP training and competencies to be able to apply below elbow and leg back slab
Escorting patients to different departments such as x-ray
Transferring patients that need hospital admission to a ward, which includes management of patient's property
Keep the department and equipment clean, tidy, and restocking equipment
Training and supporting new and junior team members

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

02 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

323-ACS4014-MH

Job locations

St. Peter's Hospital

Chertsey

KT16 0PZ

Job description

Job responsibilities

Working as a Senior Healthcare Support Worker in the Emergency Department will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

Continence Management
Nutrition & Hydration
Undertaking and recording of Vital Signs
Moving & Handling of patients to support independence
Infection Prevention and Control
Safeguarding of adults and children.

See full job description for full details

Job description

Job responsibilities

Continence Management
Nutrition & Hydration
Undertaking and recording of Vital Signs
Moving & Handling of patients to support independence
Infection Prevention and Control
Safeguarding of adults and children.

See full job description for full details

Person Specification

Qualifications

Essential

Functional level of English and Math
Care Certificate in Acute Care

Desirable

Health and Social Care qualification

Other Requirements

Essential

Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern. If you are seeking part time or flexible please include number of hours or shifts you are able to work.
Able to demonstrate that you are honest, reliable and trustworthy
Residing in UK with a valid right to work documentation to work in UK.

Skills

Essential

Please provide a brief example of how you meet the following: Effective communication
Please provide a brief example of how you meet the following: Basic IT/computer skills
Please provide a brief example of how you meet the following: Caring and Compassionate
Please provide a brief example of how you meet the following: Empathy and understanding

Desirable

Please provide a brief example of how you meet the following: Extended skills such as venepuncture, cannulation and undertaking ECGs

Experience

Essential

Please provide a brief example of how you meet the following: Previous experience working as a health care support worker within the NHS for a minimum of six months
Please provide a brief example of how you meet the following: Working as part of a team

Desirable

Please provide a brief example of how you meet the following: Previous experience with urgent or acute care
Please provide a brief example of how you meet the following: Previous experience training and supporting new staff

Knowledge

Essential

Please provide a brief example of your knowledge on Trust vision, values and behaviours and strategic objectives
Understanding of the role of the Healthcare Support Worker in the hospital setting.

Person Specification

Qualifications

Essential

Functional level of English and Math
Care Certificate in Acute Care

Desirable

Health and Social Care qualification

Other Requirements

Essential

Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern. If you are seeking part time or flexible please include number of hours or shifts you are able to work.
Able to demonstrate that you are honest, reliable and trustworthy
Residing in UK with a valid right to work documentation to work in UK.

Skills

Essential

Please provide a brief example of how you meet the following: Effective communication
Please provide a brief example of how you meet the following: Basic IT/computer skills
Please provide a brief example of how you meet the following: Caring and Compassionate
Please provide a brief example of how you meet the following: Empathy and understanding

Desirable

Please provide a brief example of how you meet the following: Extended skills such as venepuncture, cannulation and undertaking ECGs

Experience

Essential

Please provide a brief example of how you meet the following: Previous experience working as a health care support worker within the NHS for a minimum of six months
Please provide a brief example of how you meet the following: Working as part of a team

Desirable

Please provide a brief example of how you meet the following: Previous experience with urgent or acute care
Please provide a brief example of how you meet the following: Previous experience training and supporting new staff

Knowledge

Essential

Please provide a brief example of your knowledge on Trust vision, values and behaviours and strategic objectives
Understanding of the role of the Healthcare Support Worker in the hospital setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.