Ashford & St. Peter's Hospitals NHS Foundation Trust

Bank Quality Administrator, Band 3

Information:

This job is now closed

Job summary

We are seeking a bank administrator to support our Quality and Patient Safety teams. The successful candidate will support the team with administrative tasks such as facilitation of meeting and minute taking. You must be able to work confidently and autonomously with the ability to prioritise your workload as required. This is a busy office with competing and constant demands.

Main duties of the job

The post holder will:

provide administrative support to the Quality and Safety teams

prepare and facilitate trust wide meetings

complete minutes and actions logs for meetings

support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,177 a year per annum, pro rata, bank rates

Contract

Bank

Working pattern

Flexible working

Reference number

C9323-23-0008-SS20

Job locations

Guildford Road

Chertsey

Surrey

KT16 0PZ


Job description

Job responsibilities

Provide high quality comprehensive administrative support to the quality and safety teams

To be responsible for transcribing of dictation letters

Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.

Organise, prepare and facilitate trust wide meetings, including the preparation of an agenda, sharing of documents and meeting invites

Complete accurate meeting minutes from meeting recordings/ attendance at meetings

Organise and prioritise own workload to meet Trust / Department deadlines

Ensure confidentiality is maintained at all times

Develop effective working relationships with key members of staff across the Trust

Support the preparation of reports for internal and external stakeholders

Support the sharing of patient records with the local Coroner

Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriate person.

Competent use of Surrey Safe Care (Cerner), after training in accordance with required departmental standards of work. Establish good levels of communication and liaise with other secretaries, medical staff and other departments and hospitals

Please refer to the Job Description for further details

Job description

Job responsibilities

Provide high quality comprehensive administrative support to the quality and safety teams

To be responsible for transcribing of dictation letters

Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.

Organise, prepare and facilitate trust wide meetings, including the preparation of an agenda, sharing of documents and meeting invites

Complete accurate meeting minutes from meeting recordings/ attendance at meetings

Organise and prioritise own workload to meet Trust / Department deadlines

Ensure confidentiality is maintained at all times

Develop effective working relationships with key members of staff across the Trust

Support the preparation of reports for internal and external stakeholders

Support the sharing of patient records with the local Coroner

Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriate person.

Competent use of Surrey Safe Care (Cerner), after training in accordance with required departmental standards of work. Establish good levels of communication and liaise with other secretaries, medical staff and other departments and hospitals

Please refer to the Job Description for further details

Person Specification

Knowledge

Essential

  • NHS Constitution
  • Trust vision, values and strategic objectives

Experience

Essential

  • Previous experience of working in a busy office and dealing with conflicting demands
  • Experience facilitating meetings and completing minutes
  • Experience of working within the NHS
  • Experience of working in a front line position with the general public

Qualifications

Essential

  • English GCSE Grade C or equivalent
  • Competent user of Microsoft Office

Desirable

  • ECDL Qualification
  • Information Governance Training

Essential

Essential

  • Must be able to visit wards and service areas across the whole hospital site
  • Able to demonstrate that you are honest, reliable and trustworthy
Person Specification

Knowledge

Essential

  • NHS Constitution
  • Trust vision, values and strategic objectives

Experience

Essential

  • Previous experience of working in a busy office and dealing with conflicting demands
  • Experience facilitating meetings and completing minutes
  • Experience of working within the NHS
  • Experience of working in a front line position with the general public

Qualifications

Essential

  • English GCSE Grade C or equivalent
  • Competent user of Microsoft Office

Desirable

  • ECDL Qualification
  • Information Governance Training

Essential

Essential

  • Must be able to visit wards and service areas across the whole hospital site
  • Able to demonstrate that you are honest, reliable and trustworthy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Guildford Road

Chertsey

Surrey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Guildford Road

Chertsey

Surrey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Mortality Improvement Lead

Jennifer Davidson

jenni.davidson@nhs.net

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,177 a year per annum, pro rata, bank rates

Contract

Bank

Working pattern

Flexible working

Reference number

C9323-23-0008-SS20

Job locations

Guildford Road

Chertsey

Surrey

KT16 0PZ


Supporting documents

Privacy notice

Ashford & St. Peter's Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)