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Oxford University Hospitals NHS Foundation Trust

Assistant Patient Pathway Administrator

The closing date is 28 April 2026

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Job summary

To provide a professional, comprehensive and effective administration support service to the administration, nursing and the wider medical team

Main duties of the job

As directed by the Patient Pathway Administrators, assist in any administrational duties that may be required to ensure a full administration service is provided within the various services of the Directorate. This may include providing basic cover for the patient pathway administrators during periods of sickness, annual leave or workload increases.

To respond to queries relating to health records, either by telephone or in person and to ensure all health records are tracked using EPR thereby maintaining accurate location records.

To communicate effectively using good verbal and written skills and to deal with all enquiries in a sympathetic and professional manner using tact and diplomacy where appropriate.

Please see attached job description and person specification for more details

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-7865700-B2/3

Job locations

Blenheim Head & Neck Department

Old Road

Oxford

OX3 7LE


Job description

Job responsibilities

To provide a professional, comprehensive and effective administration support service to the administration, nursing and the wider medical teams

Please see the attached job description and person specification

Job description

Job responsibilities

To provide a professional, comprehensive and effective administration support service to the administration, nursing and the wider medical teams

Please see the attached job description and person specification

Person Specification

Previous experience and personal attributes

Essential

  • MS Office and applications (including Word, Excel and Outlook)
  • Previous Administration Experience
  • GCSE or equivalent in English and Maths, Grades A-C
  • Excellent customer care and communication skills

Desirable

  • EPR Experience

Shortlisting criteria

Essential

  • Ability to adapt communication style as required
Person Specification

Previous experience and personal attributes

Essential

  • MS Office and applications (including Word, Excel and Outlook)
  • Previous Administration Experience
  • GCSE or equivalent in English and Maths, Grades A-C
  • Excellent customer care and communication skills

Desirable

  • EPR Experience

Shortlisting criteria

Essential

  • Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Blenheim Head & Neck Department

Old Road

Oxford

OX3 7LE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Blenheim Head & Neck Department

Old Road

Oxford

OX3 7LE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Patient Pathway Administrator

Natasha Binks

natasha.binks@ouh.nhs.uk

01865223556

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-7865700-B2/3

Job locations

Blenheim Head & Neck Department

Old Road

Oxford

OX3 7LE


Supporting documents

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