Oxford University Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 17 November 2025

Job summary

Please note that we cannot provide sponsorship for this post.

Healthcare Support Worker (previously known as Nursing Assistant)

#OneTeamOneOUH

We operate a centralised approach to our Healthcare Support Worker Recruitment. This means that as a candidate you only need to apply once but can be considered for multiple roles across our Trust.

Please note that this advert may close early depending on the volume of applications we receive.

We have multiple job opportunities available at Oxford University Hospitals NHS Foundation Trust (OUH). This is a great time to join and be part of a team that is motivated and works together to deliver high-quality care to make a difference to the health and well-being of our patients.

We have full-time opportunities for both experienced and aspiring Health Care Support Workers (HCSW), to work in safe and supportive environments under the guidance of healthcare professionals. We are looking for enthusiastic, compassionate, and hard-working individuals to join our teams in the following areas:

Theatres

Cardiothoracic Ward

Neurology

Main duties of the job

Full training is provided, no previous experience as a Nursing Assistant / Healthcare Support work is required.

As the Healthcare Support Worker you will:

  • Provide personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding
  • Assist registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness, and sensitivity.
  • Be able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.
  • Work as part of the team, under the supervision of trained nurses, assisting with delivery of planned health care, to meet physical, psychological, and social needs of the patients.
  • Maintain a safe, clean, and comfortable environment for patients, staff and visitors.
  • Shows pride in the quality of care they provide for patients and learning from successes and setbacks
  • Evidence commitment to the Oxford University Hospitals vision and values

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more herewww.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-MRC-7149018-B2-EXT

Job locations

John Radcliffe Hospital

Headley Way

Oxford

OX3 9DU


Job description

Job responsibilities

We are looking for Healthcare Support Workers with strong values, who are motivated and organised, with excellent interpersonal and communication skills. We require an enthusiastic, committed and professional approach to the delivery of care, ensuring the best patient experience.

Candidates should be excellent team players with the ability to use their own judgement to resolve issues. They should be able to work well under pressure with a flexible approach to work, and a willingness to suggest ideas for improvements. An ability to demonstrate compassion and a commitment to learn how to deliver high standards of patient care.

Job description

Job responsibilities

We are looking for Healthcare Support Workers with strong values, who are motivated and organised, with excellent interpersonal and communication skills. We require an enthusiastic, committed and professional approach to the delivery of care, ensuring the best patient experience.

Candidates should be excellent team players with the ability to use their own judgement to resolve issues. They should be able to work well under pressure with a flexible approach to work, and a willingness to suggest ideas for improvements. An ability to demonstrate compassion and a commitment to learn how to deliver high standards of patient care.

Person Specification

Values and Behaviours

Essential

  • Able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.
  • Shows pride in the quality of care they provide for patients and learning from successes and setbacks
  • Evidence of commitment to the Oxford University Hospitals vision and values

Education / training

Essential

  • Motivated to develop knowledge and skills
  • Willing to undertake self-development activities to improve clinical effectiveness.

Desirable

  • Evidence of Level 2 Diploma or Apprenticeship in Health related subject or willing to work towards
  • Evidence of the Care Certificate and understanding of the Code of Conduct for Health Care Support Workers and Adult Social care workers in England.

Clinical Practice

Essential

  • Demonstrates awareness of importance of working as part of a team.

Desirable

  • Experience of the NHS and /or health care requirements
  • Knowledge of personal care and related procedures

Planning

Essential

  • Evidence of working in a busy and variable environment
  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
  • Evidence of working with the general public as part of a team.

Improving Quality

Essential

  • Demonstrate insight into role applied for
  • To be willing to learn new skills and to undertake the Care Certificate in the agreed timescales when new to role

Other

Essential

  • Essential IT skills in order to access required systems such as electronic patient records.
Person Specification

Values and Behaviours

Essential

  • Able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.
  • Shows pride in the quality of care they provide for patients and learning from successes and setbacks
  • Evidence of commitment to the Oxford University Hospitals vision and values

Education / training

Essential

  • Motivated to develop knowledge and skills
  • Willing to undertake self-development activities to improve clinical effectiveness.

Desirable

  • Evidence of Level 2 Diploma or Apprenticeship in Health related subject or willing to work towards
  • Evidence of the Care Certificate and understanding of the Code of Conduct for Health Care Support Workers and Adult Social care workers in England.

Clinical Practice

Essential

  • Demonstrates awareness of importance of working as part of a team.

Desirable

  • Experience of the NHS and /or health care requirements
  • Knowledge of personal care and related procedures

Planning

Essential

  • Evidence of working in a busy and variable environment
  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
  • Evidence of working with the general public as part of a team.

Improving Quality

Essential

  • Demonstrate insight into role applied for
  • To be willing to learn new skills and to undertake the Care Certificate in the agreed timescales when new to role

Other

Essential

  • Essential IT skills in order to access required systems such as electronic patient records.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment and Retention Lead for Nursing

Adannaya Emeh-Chobbah

adannaya.emeh-chobbah@ouh.nhs.uk

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-MRC-7149018-B2-EXT

Job locations

John Radcliffe Hospital

Headley Way

Oxford

OX3 9DU


Supporting documents

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