Oxford University Hospitals NHS Foundation Trust

Clinical Support Worker

The closing date is 03 September 2025

Job summary

The Discharge Lounge is a fast paced and dynamic department at the John Radcliffe Hospital, caring for patients from a wide variety of wards, continuing the patient pathway between inpatient area and discharge destination.

Nursing and Midwifery at Oxford University Hospitals NHS Foundation Trust has a rich tradition of developing nursing and midwifery practice and of delivering excellence in patient care. Whilst proud of our heritage, our focus is the future and central to our vision is providing evidence-based individualised care to the people we support.Nursing and Midwifery at Oxford is an exciting and dynamic place to be a clinician, researcher, educator and leader but is only as innovative as the people in our amazing teams. Whilst providing evidence-based individualised care is core to everything we do, we are also deeply committed to caring for and developing each through staff being encouraged to undertake further study within their speciality area.Our aim is to be the best at what we do through our research and innovation initiatives and partnerships; rather than just say we're the best, be able to prove it! The Trust is a founding member of The Oxford Institute for Nursing, Midwifery and Allied Health Research (OxINMAHR)

Main duties of the job

To undertake routine care for patients of all genders and to assist them with their personal care needs. (This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times).? To assess and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition.? To perform (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Signals such as SEND and report and escalate any concerns appropriately by reporting to the registered nurse immediately.? To assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. To contribute to the patient's malnutrition universal screening tool (MUST) risk assessment.? To actively encourage all patients to share the responsibility for the maintenance of their health and to promote healthy living.? Assist the ward team to serve meals and drinks to patients as required.? Assist patients to mobilise safely, using equipment and techniques as prescribed and recorded in plan of care.? To participate in handover process to ensure continuity of care and to accurately feedback to a registered practitioner, the care given to patients during the shift and of any changes in the patient's condition.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Date posted

20 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-CENT-7290004-B2-PUB

Job locations

JR Discharge Lounge

Headley Way, Headington

Oxford

OX3 9DU

Job description

Job responsibilities

To undertake routine care for patients of all genders and to assist them with their personal care needs. (This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times). To assess and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition. To perform (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Signanls such as SEND and report and escalate any concerns appropriately by reporting to the registered nurse immedicately. To assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. All food and fluid intake to be recorded accurately. To contribute to the patients malnutrition universal screening tool (MUST) risk assessment. To actively encourage all patients to share the responsibility for the maintenance of their health and to promote healthy living. Assist the ward team to serve meals and drinks to patients as required. Assist patients to mobilise safely, using equipment and techniques as prescribed and recorded in plan of care. To participate in handover process to ensure continuity of care and to accurately feedback to a registered practitioner, the care given to patients during the shift and of any changes in the patients condition.

Job description

Job responsibilities

To undertake routine care for patients of all genders and to assist them with their personal care needs. (This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times). To assess and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition. To perform (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Signanls such as SEND and report and escalate any concerns appropriately by reporting to the registered nurse immedicately. To assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. All food and fluid intake to be recorded accurately. To contribute to the patients malnutrition universal screening tool (MUST) risk assessment. To actively encourage all patients to share the responsibility for the maintenance of their health and to promote healthy living. Assist the ward team to serve meals and drinks to patients as required. Assist patients to mobilise safely, using equipment and techniques as prescribed and recorded in plan of care. To participate in handover process to ensure continuity of care and to accurately feedback to a registered practitioner, the care given to patients during the shift and of any changes in the patients condition.

Person Specification

Application form and Interview

Essential

Application and Interview

Desirable

Application and Interview

Person Specification

Application form and Interview

Essential

Application and Interview

Desirable

Application and Interview

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

JR Discharge Lounge

Headley Way, Headington

Oxford

OX3 9DU

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

JR Discharge Lounge

Headley Way, Headington

Oxford

OX3 9DU

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)