Oxford University Hospitals NHS Foundation Trust

Assistant Patient Pathway Administrator

Information:

This job is now closed

Job summary

We are #OneTeamOneOUH

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

Centralised Recruitment:

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 3 role across the organisation:

  • Assistant Patient Pathway Administrator - 37.5 hours, John Radcliffe Hospital

When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience
  • Specify if you have a strong desire to work in a certain department or role type
  • Let us know if you want full time or part time work

Please note, this vacancy may close early if there are sufficient applications.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTTS-7126934-B3

Job locations

John Radcliffe Hospital

Oxford

OX3 9DU


Job description

Job responsibilities

We are seeking to appoint a full time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patients pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Job description

Job responsibilities

We are seeking to appoint a full time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patients pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Person Specification

Education & Experience

Essential

  • Good Basic educational qualifications (5 or more GCSE's including English and Maths Grade c or above) or equivalent qualifications
  • Administration Experience

Interpersonal Skills / Communication Skills

Essential

  • Good level of communication and interpersonal skills.
  • Organised, logical and flexible approach towards the role.

Specific Aptitude and Abilities

Essential

  • Reliable and organized paying attention to detail
  • Ability to work under pressure
Person Specification

Education & Experience

Essential

  • Good Basic educational qualifications (5 or more GCSE's including English and Maths Grade c or above) or equivalent qualifications
  • Administration Experience

Interpersonal Skills / Communication Skills

Essential

  • Good level of communication and interpersonal skills.
  • Organised, logical and flexible approach towards the role.

Specific Aptitude and Abilities

Essential

  • Reliable and organized paying attention to detail
  • Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant service manager

Ramona Anghel

Ramona.anghel@ouh.nhs.uk

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTTS-7126934-B3

Job locations

John Radcliffe Hospital

Oxford

OX3 9DU


Supporting documents

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