Job summary
As a member of the team be able to prioritise and contribute to the delivery of high standards of care topatients, families and their carers in a safe and supportive environment under the direction of a registeredpractitioner. As part of the wider team assist in developing and maintaining services provided to patientsand contribute to the safe, efficient and smooth running of the ward/clinical area/department. To maintainthe dignity and privacy of all patients and their families and carers and respect their right to confidentiality.Job Description - Band 2 (Clinical Core)Page 2 of 8To complete and maintain on an ongoing basis a generic core and specific portfolio of clinicalcompetencies and/or Care Certificate as required. To be motivated to review progress with Manager atregular intervals through the appraisal process. Understand own level of responsibility, scope of practiceand accountability and at all times act within own capabilities.All new in role, Nursing Assistants, Theatre Support Workers, Maternity Support Workers andAssistant Practitioners will be expected to achieve the Care Certificate within the first 12 weeks ofemployment if they have not already done so through previous employment. The Care Certificateconsists of 15 standards that set out explicit learning outcomes, competences and standards ofbehaviour that are expected of a Nursing Assistant.
Main duties of the job
o To assist all patients with their personal care needs, empowering patients or families/carers and activelyencouraging participation. This may involve maintaining hygiene needs for individuals such as helpingpatients to wash and dress themselves and assisting with toileting needs, maintaining privacy anddignity at all times.o To perform clinical observations (following appropriate assessment of competence and under thedirection of a registered practitioner where agreed.) accurately record using agreed electronic NationalEarly Warning Signals such as SEND and report and escalate any concerns appropriately by reportingto the registered practitioner immediately.o Prepare patients, families/carers and the environment for clinical activities supporting patients and theirfamilies/carers and preparing specific equipment as necessary.o Participate in the initial assessment of patients' needs, under the direct supervision of a registeredpractitioner.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description
Job responsibilities
Communication Contribute during handover process to ensure continuity of care and to accurately feedback to aregistered practitioner the care given to patients during the shift and of any changes in the patientscondition. Communicate effectively with members of the multidisciplinary team, patients and carers, using allmethods of communication. Where there are barriers to understanding, as required arrange/ access toinformation, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of age specificbody language and tone of voice. Demonstrate sensitivity and empathy. To help patients, families/carers and visitors orientate themselves to their surroundings when admittedto the ward/department specific to their needs providing written and verbal information. To answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages toboth colleagues and patients using SBARR as appropriate. Use paper and electronic systems to retrieve and record patient information in line with Trustdocumentation standards and operational systems. Ensure information is accurate and securelymaintained. Apply the principles of information governance and patient confidentiality to all aspects of your role. Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinicalintervention is undertaken; where this is not given report this to a registered practitioner. To participate in discussions about ward and departmental issues at ward / departmental meetings. In instances when a patient/family, care or visitor feels the need to raise concern or complain seeksupport from a registered practitioner. Maintain professional boundaries and working relationships with patients and colleagues. Ensure patients, families and carers are kept informed of delays with their treatment, investigations andclinic times as required when known.Respect, Equality and Diversity Adhere to all Trust, Directorate and Unit policies. Recognise and respect people at all times with regard to age, disability, gender, position, race, religionand sexual orientation through professionalism and courtesy, treating all patients, colleagues, visitors,carers and others as they would wish to be treated. Chaperone and act as an advocate for patients during examination by clinical staff as per chaperonepolicy. Act in a non-discriminatory manner at all times being mindful of the requirements of each individualpatient respecting choices, preferences ensuring care is patient centred. Escalates concerns regarding discriminatory practises. Ensure patients', families'/carers' property is respected and handled as per Trust policy.Planning and Organisation To prepare healthcare records for patient appointments/procedures to enhance the smooth running ofthe department. Demonstrate flexibility, time management skills and to be able to prioritise and organise own workloadwith the support from a registered practitioner. When working under the guidance of a registered practitioner is able to assess the patients needs anddevelop knowledge and understanding that provides the assessment. Able to follow a plan of care that accurately reflects the assessment needs of the patient. Records the care given to patients in an accurate, legible way that meets legal requirements andensures it is countersigned by registered practitioner. Be familiar with the concept of working within a team; be involved in team discussions, meetings,project developments and audits. Work confidently in the challenging clinical environment undertaking agreed aspects of clerical work asrequired.Quality and Service DevelopmentPage 4 of 8 Assist in maintaining a clean, tidy and safe working environment for patients, visitors and colleaguesensuring all equipment and stock is checked and restocked as necessary. Adhere to all Trust and Directorate policies being aware of specific policies and risk assessmentscarried out in the clinical area, e.g. Health and Safety. Support all monitoring of quality initiatives and evaluations within the clinical area e.g. Friends andFamily Test and audits. Seek and acknowledge constructive feedback. Be familiar with the local quality standards of the ward/unit and how it fits in and contributes to theorganisation and its core values reporting to a senior staff member any work practices which adverselyaffect patient care. Report all accidents, incidents and areas of concern to senior staff ensuring relevant documentation iscompleted such as DATIX. Awareness of all relevant hazard notices and safety bulletins. Have knowledge of the procedure for calling for emergency assistance following cardiac arrest, patientemergency or fire. Actively promote the prevention of cross infection to and from all patients, visitors, staff and theenvironment and adhere to universal precautions and safe disposal of all waste materials. Ensure prior to using any medical device, you have been trained and your competency assessed andrecorded. To ensure faulty equipment once identified is reported to the appropriate person so that it is taken out ofpractice, cleaned and labelled correctly and sent for repair. Ensure all equipment is monitored and stored according to Trust policy. Collect, deliver and store stock/equipment as per Trust policy ensuring effective use of Trust resources Acknowledge own contribution and voice within the Trust in order to facilitate the exchange ofinformation and shared governance. Demonstrates an understanding of financial constraints of the Organisation.Personal Development of Self and Others Undertake all OUH statutory and mandatory training as required Help orientate new members of staff. Following appropriate training and supervised practice and undertake identified competency basedpractices which are required for the ward/unit /department Participate and contribute to local research and/or projects that enable development of staff and raiseprofile of unit or ward and update local notice boards. Actively participate in own personal development and career progression undertaking an accredited,vocationally relevant qualification Be able to acknowledge limitations to competence and not act outside of these
Job description
Job responsibilities
Communication Contribute during handover process to ensure continuity of care and to accurately feedback to aregistered practitioner the care given to patients during the shift and of any changes in the patientscondition. Communicate effectively with members of the multidisciplinary team, patients and carers, using allmethods of communication. Where there are barriers to understanding, as required arrange/ access toinformation, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of age specificbody language and tone of voice. Demonstrate sensitivity and empathy. To help patients, families/carers and visitors orientate themselves to their surroundings when admittedto the ward/department specific to their needs providing written and verbal information. To answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages toboth colleagues and patients using SBARR as appropriate. Use paper and electronic systems to retrieve and record patient information in line with Trustdocumentation standards and operational systems. Ensure information is accurate and securelymaintained. Apply the principles of information governance and patient confidentiality to all aspects of your role. Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinicalintervention is undertaken; where this is not given report this to a registered practitioner. To participate in discussions about ward and departmental issues at ward / departmental meetings. In instances when a patient/family, care or visitor feels the need to raise concern or complain seeksupport from a registered practitioner. Maintain professional boundaries and working relationships with patients and colleagues. Ensure patients, families and carers are kept informed of delays with their treatment, investigations andclinic times as required when known.Respect, Equality and Diversity Adhere to all Trust, Directorate and Unit policies. Recognise and respect people at all times with regard to age, disability, gender, position, race, religionand sexual orientation through professionalism and courtesy, treating all patients, colleagues, visitors,carers and others as they would wish to be treated. Chaperone and act as an advocate for patients during examination by clinical staff as per chaperonepolicy. Act in a non-discriminatory manner at all times being mindful of the requirements of each individualpatient respecting choices, preferences ensuring care is patient centred. Escalates concerns regarding discriminatory practises. Ensure patients', families'/carers' property is respected and handled as per Trust policy.Planning and Organisation To prepare healthcare records for patient appointments/procedures to enhance the smooth running ofthe department. Demonstrate flexibility, time management skills and to be able to prioritise and organise own workloadwith the support from a registered practitioner. When working under the guidance of a registered practitioner is able to assess the patients needs anddevelop knowledge and understanding that provides the assessment. Able to follow a plan of care that accurately reflects the assessment needs of the patient. Records the care given to patients in an accurate, legible way that meets legal requirements andensures it is countersigned by registered practitioner. Be familiar with the concept of working within a team; be involved in team discussions, meetings,project developments and audits. Work confidently in the challenging clinical environment undertaking agreed aspects of clerical work asrequired.Quality and Service DevelopmentPage 4 of 8 Assist in maintaining a clean, tidy and safe working environment for patients, visitors and colleaguesensuring all equipment and stock is checked and restocked as necessary. Adhere to all Trust and Directorate policies being aware of specific policies and risk assessmentscarried out in the clinical area, e.g. Health and Safety. Support all monitoring of quality initiatives and evaluations within the clinical area e.g. Friends andFamily Test and audits. Seek and acknowledge constructive feedback. Be familiar with the local quality standards of the ward/unit and how it fits in and contributes to theorganisation and its core values reporting to a senior staff member any work practices which adverselyaffect patient care. Report all accidents, incidents and areas of concern to senior staff ensuring relevant documentation iscompleted such as DATIX. Awareness of all relevant hazard notices and safety bulletins. Have knowledge of the procedure for calling for emergency assistance following cardiac arrest, patientemergency or fire. Actively promote the prevention of cross infection to and from all patients, visitors, staff and theenvironment and adhere to universal precautions and safe disposal of all waste materials. Ensure prior to using any medical device, you have been trained and your competency assessed andrecorded. To ensure faulty equipment once identified is reported to the appropriate person so that it is taken out ofpractice, cleaned and labelled correctly and sent for repair. Ensure all equipment is monitored and stored according to Trust policy. Collect, deliver and store stock/equipment as per Trust policy ensuring effective use of Trust resources Acknowledge own contribution and voice within the Trust in order to facilitate the exchange ofinformation and shared governance. Demonstrates an understanding of financial constraints of the Organisation.Personal Development of Self and Others Undertake all OUH statutory and mandatory training as required Help orientate new members of staff. Following appropriate training and supervised practice and undertake identified competency basedpractices which are required for the ward/unit /department Participate and contribute to local research and/or projects that enable development of staff and raiseprofile of unit or ward and update local notice boards. Actively participate in own personal development and career progression undertaking an accredited,vocationally relevant qualification Be able to acknowledge limitations to competence and not act outside of these
Person Specification
Care certificate
Essential
- Care certificate completed?
Healthcare experience
Essential
- Do you have healthcare experience
Person Specification
Care certificate
Essential
- Care certificate completed?
Healthcare experience
Essential
- Do you have healthcare experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
