Oxford University Hospitals NHS Foundation Trust

Director of Delivery (Operations)

The closing date is 03 June 2025

Job summary

Are you a dynamic leader with a passion for driving operational excellence and service delivery?

Join our team as the Director of Delivery (Operations) and play a pivotal role in achieving the Trust's strategic goals. As a key member of the Chief Operating Officer's leadership team, you will focus on implementing service delivery and development plans, directing the Divisional delivery of the plan for 25/26, and fostering a culture of performance management and delivery.

Six month secondment opportunity.

Main duties of the job

Provide strategic leadership by deputising for the Chief Operating Officer and leading service recovery initiatives. Develop and implement strategies for clinical service improvement, while promoting effective management and business diversification. Collaborate with divisional management teams to establish productive relationships within the health and social care economy.

Focus on enhancing service delivery by leading clinical operational plans, guaranteeing effective care and a positive patient experience. Encourage staff participation and co-production, develop performance management processes, and support service reconfiguration and cost improvement programmes.

Ensure efficient operational management of the Trust by providing robust systems for clinical and other staff management. Foster a culture of performance management, develop internal performance monitoring systems, and ensure the availability of sufficient data for oversight. Support the attainment of key operational targets and oversee the management of corporate functions. Build collaborative relationships with external organisations and act as the Senior Responsible Officer for major projects, including overseeing transition plans and business case development.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 9

Salary

£105,385 to £121,271 a year per annum / pro rata

Contract

Secondment

Working pattern

Full-time

Reference number

321-CORP-7216177-B9-PUB

Job locations

Oxford University Hospitals NHS Foundation Trust

Headington

OX3 9DU


Job description

Job responsibilities

Key Responsibilities:

  • Lead the development and implementation of innovative clinical service improvement and performance management strategies.
  • Collaborate with clinical staff to develop effective multi-disciplinary services and performance indicators.
  • Ensure the Trust delivers on clinical and financial performance targets.
  • Foster partnerships and multi-professional care delivery with external stakeholders.
  • Act as the Senior Responsible Officer for transformational projects and current developments.
  • Deputise for the Chief Operating Officer for agreed projects and lead the recovery of key services.

Job description

Job responsibilities

Key Responsibilities:

  • Lead the development and implementation of innovative clinical service improvement and performance management strategies.
  • Collaborate with clinical staff to develop effective multi-disciplinary services and performance indicators.
  • Ensure the Trust delivers on clinical and financial performance targets.
  • Foster partnerships and multi-professional care delivery with external stakeholders.
  • Act as the Senior Responsible Officer for transformational projects and current developments.
  • Deputise for the Chief Operating Officer for agreed projects and lead the recovery of key services.

Person Specification

Qualifications

Essential

  • Educated to a Master's degree or equivalent post-graduate qualification or equivalent level of experience
  • Postgraduate management qualification/evidence of leadership and management development.

Experience

Essential

  • Track record of operational achievement, performance improvement and clinical transformation
  • Experience of leading and managing teams through change and embedding service improvements
  • Substantial operational management experience in the NHS at a senior level, including experience in an acute setting
  • Project management experience
  • Awareness of strategic management processes and their application
Person Specification

Qualifications

Essential

  • Educated to a Master's degree or equivalent post-graduate qualification or equivalent level of experience
  • Postgraduate management qualification/evidence of leadership and management development.

Experience

Essential

  • Track record of operational achievement, performance improvement and clinical transformation
  • Experience of leading and managing teams through change and embedding service improvements
  • Substantial operational management experience in the NHS at a senior level, including experience in an acute setting
  • Project management experience
  • Awareness of strategic management processes and their application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford University Hospitals NHS Foundation Trust

Headington

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford University Hospitals NHS Foundation Trust

Headington

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Chief Operating Officer

Felicity Taylor-Drewe

Felicity.TaylorDrewe@ouh.nhs.uk

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 9

Salary

£105,385 to £121,271 a year per annum / pro rata

Contract

Secondment

Working pattern

Full-time

Reference number

321-CORP-7216177-B9-PUB

Job locations

Oxford University Hospitals NHS Foundation Trust

Headington

OX3 9DU


Supporting documents

Privacy notice

Oxford University Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)