Corporate Support Administration Roles - Centralised Recruitment B2/3

Oxford University Hospitals NHS Foundation Trust

The closing date is 04 May 2025

Job summary

We are #OneTeamOneOUH

Are you passionate about making a difference in the NHS?Do you excel in administrative tasks and thrive in dynamic environments?If so, we have exciting opportunities for you!

Within our Trust, we are committed to providing exceptional healthcare services to our community. As a cornerstone of the UK's healthcare system, we strive for excellence in every aspect of our operations. Join us in our mission to support and enhance our healthcare services.

Our administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As an Administrator within the Trust, you will play a crucial role in ensuring the smooth and efficient operation of our Corporate operations across the hospital.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

Centralised Recruitment:

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Bands 2 and 3 role across the organisation:

  • JR - Supply chain operative - 37.5 hours per week

When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience

Please note, this vacancy may close early if there are sufficient applications.

If you are ready to take on this rewarding role and be part of a dedicated team, we would love to hear from you.

Join us at the NHS, where your administrative skills can make a real impact on healthcare delivery. Apply today and help us shape the future of healthcare!

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

321-CENT-7162615-B2/3

Job locations

John Radcliffe Hospital

Oxford

OX3 9RP


Job description

Job responsibilities

Detailed JD & Main responsibilities:

  • Scanning of confidential medical records, as required:
  • Check against requested paper records - scanning each page, individual review of pages
  • Second line checking of scans by another team member
  • Maintain the health record as per instructions of the Health Records Policy
  • Attend training on the GDPR and Access to Health Records Acts, to update skills as these evolve and change to include E-Learning
  • Comply with the requirements of the GDPR, Access to Health Records Act and legislation issues in relation to confidential data
  • Opening case files on RFI module for new hospital & Police SFR (records only) requests
  • Managing Hospital to Hospital requests for patient information from loading onto RFI module through to disclosure
  • Ensure a complete audit trail is maintained by updating Ulysses Database on all Police & Hospital to Hospital request
  • Disclosure of records using AMS system
  • Prioritise workload daily to ensure time scales are met

What we are looking for:

  • Empathy and Compassion: A genuine desire to help others and provide exceptional patient care.
  • Organisational Skills: Ability to multitask and manage time efficiently in a fast-paced environment.
  • Experience: Previous experience in a similar administrative role, preferably within the healthcare sector.
  • Skills: Strong organisational, communication, and multitasking skills.
  • Proficiency: Competence in using office software and systems, including Microsoft Office Suite.
  • Attention to detail: A meticulous approach to managing tasks and information.
  • Team player: Ability to work collaboratively with colleagues and stakeholders.

What We Offer:

  • Meaningful Work: Your role will have a direct and positive impact on the lives of patients and their families.
  • Professional Development: Opportunities for training and career advancement within the healthcare sector.
  • Collaborative Environment: Work alongside a team of dedicated and compassionate healthcare professionals.
  • Comprehensive Benefits: Flexible working, competitive salary, health insurance, and retirement plans.

Example duties and responsibilities:

  • Respond to email queries from stakeholders in a timely manner
  • Answering the phone and dealing with phone queries
  • Help Hiring Managers with any questions and queries
  • Attending a weekly team meeting
  • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
  • Maintain confidentiality at all times.

Shortlisting will be carried out on: W/C 28 April 2025

The interview date for successful candidates will be: 16 May 2025

Job description

Job responsibilities

Detailed JD & Main responsibilities:

  • Scanning of confidential medical records, as required:
  • Check against requested paper records - scanning each page, individual review of pages
  • Second line checking of scans by another team member
  • Maintain the health record as per instructions of the Health Records Policy
  • Attend training on the GDPR and Access to Health Records Acts, to update skills as these evolve and change to include E-Learning
  • Comply with the requirements of the GDPR, Access to Health Records Act and legislation issues in relation to confidential data
  • Opening case files on RFI module for new hospital & Police SFR (records only) requests
  • Managing Hospital to Hospital requests for patient information from loading onto RFI module through to disclosure
  • Ensure a complete audit trail is maintained by updating Ulysses Database on all Police & Hospital to Hospital request
  • Disclosure of records using AMS system
  • Prioritise workload daily to ensure time scales are met

What we are looking for:

  • Empathy and Compassion: A genuine desire to help others and provide exceptional patient care.
  • Organisational Skills: Ability to multitask and manage time efficiently in a fast-paced environment.
  • Experience: Previous experience in a similar administrative role, preferably within the healthcare sector.
  • Skills: Strong organisational, communication, and multitasking skills.
  • Proficiency: Competence in using office software and systems, including Microsoft Office Suite.
  • Attention to detail: A meticulous approach to managing tasks and information.
  • Team player: Ability to work collaboratively with colleagues and stakeholders.

What We Offer:

  • Meaningful Work: Your role will have a direct and positive impact on the lives of patients and their families.
  • Professional Development: Opportunities for training and career advancement within the healthcare sector.
  • Collaborative Environment: Work alongside a team of dedicated and compassionate healthcare professionals.
  • Comprehensive Benefits: Flexible working, competitive salary, health insurance, and retirement plans.

Example duties and responsibilities:

  • Respond to email queries from stakeholders in a timely manner
  • Answering the phone and dealing with phone queries
  • Help Hiring Managers with any questions and queries
  • Attending a weekly team meeting
  • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
  • Maintain confidentiality at all times.

Shortlisting will be carried out on: W/C 28 April 2025

The interview date for successful candidates will be: 16 May 2025

Person Specification

Experience and Skills

Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

Qualifications

Essential

  • GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required
Person Specification

Experience and Skills

Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

Qualifications

Essential

  • GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Oxford

OX3 9RP


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Oxford

OX3 9RP


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Resourcing Department Team Leader

Benolin Dhishanth

benolin.dhishanth@ouh.nhs.uk

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

321-CENT-7162615-B2/3

Job locations

John Radcliffe Hospital

Oxford

OX3 9RP


Supporting documents

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