Oxford University Hospitals NHS Foundation Trust

Waiting List Officer

Information:

This job is now closed

Job summary

We are looking for a proactive and motivated individual to join our Ophthalmology Directorate, thriving in a challenging and fast-paced environment. The ideal candidate will have experience working in the NHS and a solid understanding of the 18-week Pathway. Strong organisational skills, excellent communication abilities, and the capacity to perform well under pressure as a key team player are essential.

Main duties of the job

The post holder is one of a team responsible for effectively managing the smooth coordination of the Inpatient waiting list service for Ophthalmology and ensuring that elective targets in relation to the inpatient waiting times, pre-operative and post-operative are met in both a consistent and timely manner.

The post holder will be responsible for the validation of the Trusts' patient tracking list (PTL) and will inform the Clinical Teams and Waiting List Team Leader of any capacity issues identifying patients that cannot be treated within the Cancer Access and 18 week Referral to treatment (RTT) targets.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Details

Date posted

14 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-6556477-B4

Job locations

Level Lg1 John Radcliffe Hospital, Headley Way, Headington, Oxford OX3 9DU

Headley Way, Headington, Oxford OX3 9DU

Oxford

OX3 9DU


Job description

Job responsibilities

  • Ensure accurate and comprehensive registration of patient records and clinical details for pre-assessment appointments and elective admissions are added onto EPR in a timely manner, according to the Trusts Elective Access Policy and Data Quality.
  • The post holder will ensure that all patients are added to the Inpatient Waiting List within 24 hours from any decision to treat.
  • Consistent management of Consultant theatre schedules ensuring theatre lists are booked in line with the Trust Elective Access Policy.
  • Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective theatre capacity is maximised.
  • Ensure that the patients 18 week RTT pathway is correct on EPR before undertaking any changes.
  • To ensure that the Admitted RTT Validation patient list is fully validated each month.

Job description

Job responsibilities

  • Ensure accurate and comprehensive registration of patient records and clinical details for pre-assessment appointments and elective admissions are added onto EPR in a timely manner, according to the Trusts Elective Access Policy and Data Quality.
  • The post holder will ensure that all patients are added to the Inpatient Waiting List within 24 hours from any decision to treat.
  • Consistent management of Consultant theatre schedules ensuring theatre lists are booked in line with the Trust Elective Access Policy.
  • Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective theatre capacity is maximised.
  • Ensure that the patients 18 week RTT pathway is correct on EPR before undertaking any changes.
  • To ensure that the Admitted RTT Validation patient list is fully validated each month.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in English and Maths, grades A-C

Desirable

  • NVQ4 IT qualifications (obtained or working towards)

Experience and Skills

Essential

  • Experience of using a full range of IT/Patient data systems including;
  • Excellent diary maintenance scheduling skills
  • An understanding of inpatient waiting list management NHS experience
  • An understanding of Elective Access Referral to Treatment Pathways

Desirable

  • Trust's Elective Access Policy EPR Experience

Specific aptitude and abilities

Essential

  • Able to work independently and as a member of a team
  • Flexible approach to team work and working hours
  • Evidence of team working/ building and leading

Desirable

  • Evidence of team working Evidence of team building
Person Specification

Qualifications

Essential

  • GCSE or equivalent in English and Maths, grades A-C

Desirable

  • NVQ4 IT qualifications (obtained or working towards)

Experience and Skills

Essential

  • Experience of using a full range of IT/Patient data systems including;
  • Excellent diary maintenance scheduling skills
  • An understanding of inpatient waiting list management NHS experience
  • An understanding of Elective Access Referral to Treatment Pathways

Desirable

  • Trust's Elective Access Policy EPR Experience

Specific aptitude and abilities

Essential

  • Able to work independently and as a member of a team
  • Flexible approach to team work and working hours
  • Evidence of team working/ building and leading

Desirable

  • Evidence of team working Evidence of team building

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Level Lg1 John Radcliffe Hospital, Headley Way, Headington, Oxford OX3 9DU

Headley Way, Headington, Oxford OX3 9DU

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Level Lg1 John Radcliffe Hospital, Headley Way, Headington, Oxford OX3 9DU

Headley Way, Headington, Oxford OX3 9DU

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Lily Westwood

Lily.Westwood@ouh.nhs.uk

Details

Date posted

14 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-6556477-B4

Job locations

Level Lg1 John Radcliffe Hospital, Headley Way, Headington, Oxford OX3 9DU

Headley Way, Headington, Oxford OX3 9DU

Oxford

OX3 9DU


Supporting documents

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