Job summary
The Deputy Divisional Head of Operations (DDHO) is a key member of the Divisional Team and will contribute to ensuring the operational performance of the Division on a day to day basis, delivering safe, effective efficient service to patients. The post-holder is responsible for the management of local and national access targets and supporting the Directorates in delivering people, performance and financial objectives whilst improving the operational effectiveness of the Division. The post holder plays a vital role in supporting the DDO and senior Divisional Team in developing and implementing the Divisional strategy in line with the Trust's vision, values and strategic goals.
Main duties of the job
An exciting opportunity has arisen for a highly motivated Deputy Divisional Head of Operations to join Oxford University Hospitals NHS Foundation Trusts MRC team (Medicine Rehabilitation and Cardiothoracic)
The Deputy Divisional Director of Operations is a pivotal member of the MRC Divisional Team and will contribute to ensuring the operational performance of the Division on a day to day basis, delivering safe, effective efficient service to patients.
The post-holder is responsible for the management of local and national access targets and supporting the Directorates in delivering people, performance and financial objectives whilst improving the operational effectiveness of the Division. You will play a vital role in supporting the Divisional Director of Operations and Senior Divisional Team in developing and implementing the Divisional strategy in line with the Trust's vision, values and strategic goals.
About us
This is an exciting time to be working at Oxford University Hospitals Foundation NHS Trust, one of the largest NHS teaching trusts in the country, with a national and international reputation both for the excellence of its services and its role in teaching, education and research.
The Trust consists of four hospitals - the John Radcliffe Hospital, the Churchill Hospital and the Nuffield Orthopaedic Centre in Oxford and the Horton General Hospital in Banbury.
Job description
Job responsibilities
- Under the supervision of the DDO, and in collaboration with other members of the divisional team, play a key role in leading the Division's contribution towards ensuring that the operational performance of the Division on a day to day basis delivers a safe, effective, efficient service to patients and enhances the patient's experience.
- Assist the DDO in operational planning, compliance with targets and performance standards, supporting the Directorates in delivering people, performance and financial objectives whilst improving the operational effectiveness of the Division.
- Responsible for providing key leadership in the management and monitoring of all access targets including 4 hour standard, RU, Cancer and CQUIN's.
- Work in collaboration with the Senior Finance Business Partner (SFBP) and the Directorates to develop and implement a rolling Quality Efficiency Programme ensuring quality impact assessments are undertaken and shared.
- Support the Senior Divisional and Directorate teams in delivering people, performance and financial objectives whilst improving the operational effectiveness of the Division that ensure patients are effectively managed through their pathway within waiting time requirements.
- Work collaboratively with the Finance, HR and PM0 teams, providing leadership and support to ensure delivery of the Divisional objectives, representing the teams at a corporate level as required.
Job description
Job responsibilities
- Under the supervision of the DDO, and in collaboration with other members of the divisional team, play a key role in leading the Division's contribution towards ensuring that the operational performance of the Division on a day to day basis delivers a safe, effective, efficient service to patients and enhances the patient's experience.
- Assist the DDO in operational planning, compliance with targets and performance standards, supporting the Directorates in delivering people, performance and financial objectives whilst improving the operational effectiveness of the Division.
- Responsible for providing key leadership in the management and monitoring of all access targets including 4 hour standard, RU, Cancer and CQUIN's.
- Work in collaboration with the Senior Finance Business Partner (SFBP) and the Directorates to develop and implement a rolling Quality Efficiency Programme ensuring quality impact assessments are undertaken and shared.
- Support the Senior Divisional and Directorate teams in delivering people, performance and financial objectives whilst improving the operational effectiveness of the Division that ensure patients are effectively managed through their pathway within waiting time requirements.
- Work collaboratively with the Finance, HR and PM0 teams, providing leadership and support to ensure delivery of the Divisional objectives, representing the teams at a corporate level as required.
Person Specification
Education and Qualifications
Essential
- oEducated to first degree level or equivalent experience
- oFurther training to Masters level or equivalent experience.
Experience and Knowledge
Essential
- oPrevious successful management experience at a senior level within the NHS
- oHighly developed leadership and organisational skills
- oHighly developed specialist knowledge of NHS policy, health sector practices and functions of NHS provider organisations and current targets in place
- oClear understanding of NHS agenda
- oHigh level of understanding of NHS contracting and funding flows
- oProven track record of senior operational management in a multi-disciplinary environment
- oExtensive experience of influencing decision making within a large and complex organisation.
Skills
Essential
- oDemonstrates ability to analyse complex facts or situations in relation to performance targets, strategy, finance
- oProven track record of managing operating budgets and delivering financial balance
- oExperience of implementing and evaluating a range of projects/initiatives that represent solutions to changing workforce/service environments
- oCommitment to continuing professional development
- oExperience of formulating long term strategic plans and impact on the organisation - translating business strategy into operational delivery
- oExperience of managing organisational change including working with clinical & non clinical staff to change team structures and ways of working
Person Specification
Education and Qualifications
Essential
- oEducated to first degree level or equivalent experience
- oFurther training to Masters level or equivalent experience.
Experience and Knowledge
Essential
- oPrevious successful management experience at a senior level within the NHS
- oHighly developed leadership and organisational skills
- oHighly developed specialist knowledge of NHS policy, health sector practices and functions of NHS provider organisations and current targets in place
- oClear understanding of NHS agenda
- oHigh level of understanding of NHS contracting and funding flows
- oProven track record of senior operational management in a multi-disciplinary environment
- oExtensive experience of influencing decision making within a large and complex organisation.
Skills
Essential
- oDemonstrates ability to analyse complex facts or situations in relation to performance targets, strategy, finance
- oProven track record of managing operating budgets and delivering financial balance
- oExperience of implementing and evaluating a range of projects/initiatives that represent solutions to changing workforce/service environments
- oCommitment to continuing professional development
- oExperience of formulating long term strategic plans and impact on the organisation - translating business strategy into operational delivery
- oExperience of managing organisational change including working with clinical & non clinical staff to change team structures and ways of working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
