Deputy Directorate General Manager

Oxford University Hospitals NHS Foundation Trust

The closing date is 10 November 2024

Job summary

The Specialist Medicine Directorate comprises of Dermatology, Clinical Immunology, Sexual Health, Clinical Genetics, Respiratory, Infectious Diseases and Diabetes and Endocrine.

In conjunction with the Directorate General Manager (DGM), Clinical Director and Matrons the Deputy Directorate General Managers will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards and will contribute to shaping the future healthcare across the local economy.

Each Deputy DGM is responsible for working with the DGM to ensure the efficient and effective day-to-day running of the Clinical Directorate and delivering key quality, performance and financial plans, achieving key service improvements within the Clinical Directorate and line managing appropriate staff within designated clinical units.

The post holders are key members of the Clinical Directorate leadership team, and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.

Main duties of the job

Financial Management

Business Planning

Service Delivery and Development

Human Resources Management, Line management

Quality, Clinical Governance and Risk Management

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more herewww.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Date posted

22 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-MRC-6647927-B8a-PUB

Job locations

Churchill Hospital

Specialist Medicine Management Offices

Oxford

OX3 7LE


Job description

Job responsibilities

Support the Directorate General Manager and the Clinical Director todetermine the strategic direction for the Directorates, identifying futureresourcing requirements and ensuring that the Directorate meets contractual and other operational requirements.Ensure the Specialist Medicine Directorate delivers on the range of national and locally defined access targets and that patients are able to access services delivered in a timely way.Support the delivery of financial balance across the Specialist MedicineDirectorate through active and regular monitoring and management ofexpenditure.Monitor and take action to ensure that all quality, productivity and profitability targets are achieved.

In line with Specialist Medicine Directorate and Trust strategy, develop best practice, service modernisation and improvement plans for the area, toenhance the patient experience and deliver value for money.

Facilitate change within and across organisational and professional boundaries.

Support the DGM as the budget holder to deliver a balanced budget for theDirectorate, ensuring the services provided are sustainable and delivered within the budgetary constraints.Support the development and delivery of Cost Improvement Programmes (CIP)

In conjunction with the DGM and Directorate Accountant lead responsibility for reviewing income and expenditure within the designated Clinical Units and the production and delivery of strategies to ensure their business viability.Work with the DGM and Clinical Director to formulate an effect and viablebusiness plan for the designated Clinical Units and the Specialist MedicineDirectorate working to ensure that it conforms to the overall Specialist Medicine Directorate and Trust business plan and takes account of the demand for services from the Trust and local and national trends and developments.Advise and support the Clinical Director on the appropriate application of the Business Planning process and ensure it is communicated across the Clinical Units.

Support the Directorate General Manager to identify, in conjunction with the Clinical Director, all commissioning intentions in designated Clinical Units and develop the business cases to support future developments.Monitor the progress of existing projects and evaluate all completed projects that improve service delivery.To assist the DGM in delivering and monitoring performance against settargets (activity, finance, outcomes, utilisation) within designated clinical units and across the Specialist Medicine Directorate, and address variances should they occur to ensure effective delivery of service and standards.Work directly with the Clinical Leads of designated Clinical Units regardingfinancial procedures and use a balance scorecard approach to providemonthly summaries of financial and activity performance for relevant meetings.To lead, manage, motivate and develop staff within the designated ClinicalUnits, and to maintain the highest level of staff morale and to create a climate within the Directorate, characterised by high standards of openness in line with the Trust values.Communicate the Trusts and Directorates objectives, future plan and current progress against plans to all staff within the designated Clinical Units.Ensure training and development needs of staff within the area are identified and reflected in the annual business plan.To support the Directorate General Manager in developing and maintaining the Workforce Plan.Line manage all designated staff in line with the Trusts HR policies andprocedures, providing annual appraisal.In conjunction with the DGM, Clinical Director and HR Business Partner develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trusts Workforce Effectiveness Strategy, focusing on enhancing the commitment of staff and optimising workforce productivity and performance.Ensure that staff management arrangements within the designated ClinicalUnits are consistent with HR policies and procedures within the Trust and to ensure that good practice in recruitment, appraisal, performance management and other policies are maintained.

Support the development and delivery of the Governance agenda includingclinical and non clinical aspects of care and service; this will include establishing systems to monitor clinical standards ensuring high standards of care that is evidence based and integral to service delivery and involving patients and others in developing and enhancing services.Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits across and within the designated Clinical Units, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit.Support the DGM, Clinical Director and Matrons in integrating the work of the medical, nursing, administrative and other professional/clinical staff and aligning these around the delivery of effective and efficient services.

Manage processes to enable effective communications within and betweenteams, including contributing to and coordinating performance meetings asrequired by Directorate General Manager and Clinical Director as appropriate.To manage and coordinate designated administrative and managerialprocesses, e.g. complaints, critical incidents and safety alerts and ensuresystems are in place to provide all statutory, regulatory and other information

To participate in committees and working groups and act on behalf of theClinical Director, ensuring that at all times a corporate approach is taken.

Job description

Job responsibilities

Support the Directorate General Manager and the Clinical Director todetermine the strategic direction for the Directorates, identifying futureresourcing requirements and ensuring that the Directorate meets contractual and other operational requirements.Ensure the Specialist Medicine Directorate delivers on the range of national and locally defined access targets and that patients are able to access services delivered in a timely way.Support the delivery of financial balance across the Specialist MedicineDirectorate through active and regular monitoring and management ofexpenditure.Monitor and take action to ensure that all quality, productivity and profitability targets are achieved.

In line with Specialist Medicine Directorate and Trust strategy, develop best practice, service modernisation and improvement plans for the area, toenhance the patient experience and deliver value for money.

Facilitate change within and across organisational and professional boundaries.

Support the DGM as the budget holder to deliver a balanced budget for theDirectorate, ensuring the services provided are sustainable and delivered within the budgetary constraints.Support the development and delivery of Cost Improvement Programmes (CIP)

In conjunction with the DGM and Directorate Accountant lead responsibility for reviewing income and expenditure within the designated Clinical Units and the production and delivery of strategies to ensure their business viability.Work with the DGM and Clinical Director to formulate an effect and viablebusiness plan for the designated Clinical Units and the Specialist MedicineDirectorate working to ensure that it conforms to the overall Specialist Medicine Directorate and Trust business plan and takes account of the demand for services from the Trust and local and national trends and developments.Advise and support the Clinical Director on the appropriate application of the Business Planning process and ensure it is communicated across the Clinical Units.

Support the Directorate General Manager to identify, in conjunction with the Clinical Director, all commissioning intentions in designated Clinical Units and develop the business cases to support future developments.Monitor the progress of existing projects and evaluate all completed projects that improve service delivery.To assist the DGM in delivering and monitoring performance against settargets (activity, finance, outcomes, utilisation) within designated clinical units and across the Specialist Medicine Directorate, and address variances should they occur to ensure effective delivery of service and standards.Work directly with the Clinical Leads of designated Clinical Units regardingfinancial procedures and use a balance scorecard approach to providemonthly summaries of financial and activity performance for relevant meetings.To lead, manage, motivate and develop staff within the designated ClinicalUnits, and to maintain the highest level of staff morale and to create a climate within the Directorate, characterised by high standards of openness in line with the Trust values.Communicate the Trusts and Directorates objectives, future plan and current progress against plans to all staff within the designated Clinical Units.Ensure training and development needs of staff within the area are identified and reflected in the annual business plan.To support the Directorate General Manager in developing and maintaining the Workforce Plan.Line manage all designated staff in line with the Trusts HR policies andprocedures, providing annual appraisal.In conjunction with the DGM, Clinical Director and HR Business Partner develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trusts Workforce Effectiveness Strategy, focusing on enhancing the commitment of staff and optimising workforce productivity and performance.Ensure that staff management arrangements within the designated ClinicalUnits are consistent with HR policies and procedures within the Trust and to ensure that good practice in recruitment, appraisal, performance management and other policies are maintained.

Support the development and delivery of the Governance agenda includingclinical and non clinical aspects of care and service; this will include establishing systems to monitor clinical standards ensuring high standards of care that is evidence based and integral to service delivery and involving patients and others in developing and enhancing services.Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits across and within the designated Clinical Units, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit.Support the DGM, Clinical Director and Matrons in integrating the work of the medical, nursing, administrative and other professional/clinical staff and aligning these around the delivery of effective and efficient services.

Manage processes to enable effective communications within and betweenteams, including contributing to and coordinating performance meetings asrequired by Directorate General Manager and Clinical Director as appropriate.To manage and coordinate designated administrative and managerialprocesses, e.g. complaints, critical incidents and safety alerts and ensuresystems are in place to provide all statutory, regulatory and other information

To participate in committees and working groups and act on behalf of theClinical Director, ensuring that at all times a corporate approach is taken.

Person Specification

Experience

Essential

  • Significant acute operational management experience, in a complex organisation
  • Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
  • Experience of business planning techniques and managing business processes

Desirable

  • Experience of designing/ improving business systems and processes
  • Project management experience

Qualifications

Essential

  • Educated to degree level in relevant field or equivalent level of management experience.

Desirable

  • MBA or post graduate management qualification

Knowledge

Essential

  • General Management theory and practice, including quality, financial management, HR management and service/business development
  • Change management/service improvement techniques.
Person Specification

Experience

Essential

  • Significant acute operational management experience, in a complex organisation
  • Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
  • Experience of business planning techniques and managing business processes

Desirable

  • Experience of designing/ improving business systems and processes
  • Project management experience

Qualifications

Essential

  • Educated to degree level in relevant field or equivalent level of management experience.

Desirable

  • MBA or post graduate management qualification

Knowledge

Essential

  • General Management theory and practice, including quality, financial management, HR management and service/business development
  • Change management/service improvement techniques.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Specialist Medicine Management Offices

Oxford

OX3 7LE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Specialist Medicine Management Offices

Oxford

OX3 7LE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Directorate General Manager

Sarah Balchin

Sarah.Balchin@ouh.nhs.uk

01865220120

Date posted

22 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-MRC-6647927-B8a-PUB

Job locations

Churchill Hospital

Specialist Medicine Management Offices

Oxford

OX3 7LE


Supporting documents

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