Job summary
The Transport Coordinator is a key member of the team that includes the services Lead, Manager, Drivers, and Volunteers.
The Coordinator will provide a high quality, prompt and efficient transport service for the patients and families under the care of Sobell House and Katharine House Hospices and is pivotal in maintaining the transport office systems and administration of processing all transport requests received.
Main duties of the job
The main duties include:
- Line management of the employed transport team and volunteer drivers.
- Maintain the relevant databases capturing staff and volunteer activity and producing reports.
- Deliver training to volunteers and staff pertinent to the transport role.
- Assist to recruit and interview volunteers.
- Ensure all fleet vehicles are kept in good working order.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job description
Job responsibilities
The Transport Coordinator is a key member of the team that includes the services Lead, Manager, Drivers, and Volunteers.
The post holder will provide a high quality, prompt and efficient transport service for the patients and families under the care of Sobell House and Katharine House Hospices.
The post holder is pivotal in maintaining the transport office systems and administration of processing all transport requests received.
The post holder will directly line manage the employed hospice drivers.
The post holder will effectively co-ordinate the staff/volunteer drivers and manage the running and maintenance of hospice fleet vehicles.
The post holder will be expected to maintain the relevant databases used for keeping patient and family information, including capturing, and maintaining staff and volunteer records of activity and producing reports as requested by the service Lead, Manager and Sobell House and Katharine House charities.
The post holder will be expected to have excellent organisational and IT skills, be capable of using own initiative, take responsibility for organising the workload, be able to work both independently and as a team member.
There is an expectation that the post holder will have frequent and direct contact with patients and families, who may have varying levels of distress and anxiety.
Job description
Job responsibilities
The Transport Coordinator is a key member of the team that includes the services Lead, Manager, Drivers, and Volunteers.
The post holder will provide a high quality, prompt and efficient transport service for the patients and families under the care of Sobell House and Katharine House Hospices.
The post holder is pivotal in maintaining the transport office systems and administration of processing all transport requests received.
The post holder will directly line manage the employed hospice drivers.
The post holder will effectively co-ordinate the staff/volunteer drivers and manage the running and maintenance of hospice fleet vehicles.
The post holder will be expected to maintain the relevant databases used for keeping patient and family information, including capturing, and maintaining staff and volunteer records of activity and producing reports as requested by the service Lead, Manager and Sobell House and Katharine House charities.
The post holder will be expected to have excellent organisational and IT skills, be capable of using own initiative, take responsibility for organising the workload, be able to work both independently and as a team member.
There is an expectation that the post holder will have frequent and direct contact with patients and families, who may have varying levels of distress and anxiety.
Person Specification
Qualifications
Essential
- 5 GCSEs at grade C/4 or above including English and Maths
Desirable
Knowledge
Essential
- Good standard of computer skills, e. g. microsoft office.
- Team working
- Organisational skills
Desirable
Practical/intellectual
Essential
- Excellent verbal and written communication skills
Desirable
- Line management experience
Personal attributes
Essential
- Sensitive to the needs of patients, relatives and colleagues
- Professional in approach
- Working flexibly
- Demonstrating initiative
Person Specification
Qualifications
Essential
- 5 GCSEs at grade C/4 or above including English and Maths
Desirable
Knowledge
Essential
- Good standard of computer skills, e. g. microsoft office.
- Team working
- Organisational skills
Desirable
Practical/intellectual
Essential
- Excellent verbal and written communication skills
Desirable
- Line management experience
Personal attributes
Essential
- Sensitive to the needs of patients, relatives and colleagues
- Professional in approach
- Working flexibly
- Demonstrating initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
