Neurological Service Manager

Job description

Job responsibilities

Service Delivery and Development

To support the Directorate Manager & Deputy Directorate Manager in the following:

Contribute to the strategic planning of services within the Clinical Directorate, identifying future resourcing requirements and ensuring that the Directorate meets contractual and other requirements

Ensure the delivery of a responsive, high quality, value for money service within the designated Clinical Services

Achieve patient access standards and activity targets with the available resources

Monitor and take action to ensure that all quality, productivity and profitability targets are achieved

Develop services in line with the Trusts strategic direction

In line with Clinical Directorate and Trust strategy, develop best practice, service modernisation and improvement plans for the area, to enhance the patient experience and deliver value for money

Facilitate change within and across organisational and professional boundaries

Business Planning and Financial Management

Work with the Clinical Director, Directorate Manager and Matron to formulate an effective and viable business plan for designated Clinical Services and the Clinical Directorate, working to ensure that it conforms to the overall Clinical Directorate and Trust business plan and takes account of the demand for services from the Trust and local and national trends and developments

Assist the Directorate Manager in the preparation of the Annual Business Plan for the Directorate

Prepare monthly activity and trend reports for designated Clinical Services to enable accurate forecasting of performance against key financial, service and quality targets and standards

Assist the Directorate Manager in the preparation of business cases for all aspects of the Clinical Directorates activities

Assist the Directorate Manager in the preparation of the development of cost improvement plans for the Clinical Directorate

To be accountable for delegated budgets within designated clinical units and ensure the achievement of financial balance

Support the development and delivery of cost improvement programmes and manage expenditure within designated control levels

Performance Management

To assist the Directorate Manager & Deputy Directorate Manager in delivering and monitoring performance against set targets (activity, finance, outcomes, utilisation) within designated clinical units and across the Clinical Directorate, and address variances should they occur to ensure effective delivery of service and standards

To assist the Directorate Manager in the effective management of establishment control within the Clinical Directorates budget

Work directly with the Clinical Leads of designated Clinical Services regarding financial procedures and use a balance scorecard approach to provide monthly summaries of financial and activity performance for relevant meetings, highlighting areas of variance

Human Resources Management

To lead, manage, motivate and develop staff within designated Clinical Services, and to maintain the highest level of staff morale and to create a climate within the Directorate characterised by high standards of openness

Communicate the Trusts and Directorates objectives, future plan and current progress against plans to all staff within the designated clinical areas

Ensure the contributions and perspectives of all clinical and other staff are heard, valued and influence management decision making

Ensure training and development needs of staff within the area are identified and reflected in the annual business plan

Line-manage all designated staff in designated Clinical Services in line with the Trusts HR policies and procedures, providing annual appraisal

In conjunction with the Directorate Manager, Clinical Director and HR Business Partner develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trusts Workforce Effectiveness Strategy, focusing on enhancing the commitment of staff and optimising workforce productivity and performance

Ensure that staff management arrangements within the designated Clinical Services are consistent with HR policies and procedures within the Trust and to ensure that good practice in recruitment, appraisal, performance management and other policies are maintained

Utilise workforce efficiently and effectively to ensure the structure and skill mix reflects the activity demands and to implement skill mix, staff deployment/changes as appropriate to meet the changing needs of patients within the financial budget

Promote equal opportunities for staff and patients in accordance with the Trusts policies

Quality, Clinical Governance and Risk Management

Support the development and delivery of the Governance agenda including clinical and non-clinical aspects of care and service; this will include establishing systems to monitor clinical standards ensuring high standards of care that is evidence based and integral to service delivery and involving patients and others in developing and enhancing services

Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits within designated clinical units, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit

Support the Directorate Manager, Clinical Director and Matron in integrating the work of the medical, nursing, administrative and other professional/clinical staff and aligning these around the delivery of effective and efficient services

Person Specification

Experience

Essential

• Acute operational management experience, in a complex organisation.
• Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.

Desirable

• Experience of designing/ improving business systems and processes.
• Project management experience.

Knowledge

Essential

• An awareness of general management theory and practice, including quality, financial management, HR management and service/business development.
• Change management/service improvement techniques.

Desirable

• Broad understanding of the NHS and key policy issues that affect business performance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Hedley Way

Oxford

OX3 9DU

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)