Job summary
Are you looking for your next role in Recruitment?
If you want a role in a supportive and dynamic environment, as well as the opportunity for career development and a fulfilling career path in Resourcing and HR, then read on!
We require a Recruitment Coordinator to join our busy and dynamic Resouring Team within Temporary Staffing. This is a newly created position, which will be integral in the delivery of our high profile and newly established Medical Staff Bank. As the Recruitment Coordinator you will need to be enthusiastic, proactive and organised to support the delivery of an efficient and effective recruitment service to build and support the temporary staff bank for doctors
Main duties of the job
The Medical Staff Bank team supports the recruitment and safe on-boarding of doctors onto the Trust's Staff Bank, which books Doctors to temporarily cover gaps in staffing across the Trust. This role will involve working with a range of stakeholders including other Recruitment Assistants, Recruitment Coordinators, Hiring Managers, Candidates and Internal teams. You will play a pivotal role in leading all day-to-day recruitment administration activities and jointly manage a small and dedicated team. You will be responsible for the recruitment and safe on-boarding process from start to finish, in line with NHS Check Standards. This will involve engaging with candidates, completing administrative tasks, providing advice and support to all stakeholders, and you will obtain learning to become a subject matter expert on Temporary and Medical Staffing.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description
Job responsibilities
Management of the Medical Staff Bank Recruitment team
- To providesupport with the on-boarding of the medical staff bank
- To regularly update the medical staff bank and recruitment team with employment changes.
- Effectively manage the medical staff bank team to ensure there are adequate staffing levels for the core times (9.00 am to 5.00 pm)
- To coordinate and lead the daily morning team meetings ensuring daily priorities are identified and actioned
- To perform weekly activity reviews with each member of the medical staff bank and recruitment team, using KPI information from the Patchwork and TRAC systems.
- Ensure newly appointed bank workers receive a comprehensive and welcoming induction, liaising with clinical directorates as necessary.
- Ensure the medical staff bank and recruitment team are visible, supportive, and continuously improve the service provided to stakeholders.
- To always act as a role model, championing the Trusts values and continuously striving to improve the relationship between teams.
- Ensure all team interactions with stakeholders reflect the Trusts values and behaviours, challenging behaviours the Trust does not wish to see.
Recruitment
- Undertake full recruitment and onboarding process, responsible for completing all the necessary checks, in line with Trust procedures and national guidelines.
- Use and maintain the systems used by the Trust to recruit, onboard and set up medical staff bank workers, ensuring the accurate inputting of information and maintenance in line with Trust procedures.
- Liaise with systems expert users and where required attend necessary training.
- Where necessary liaise and work with colleagues from HR, recruitment, occupational health, HR records and LMS team.
- Contribute and support quality audits, as and when required.
- Meeting in person with prospective candidates for the medical staff bank.
- Working across all the Trust Hospital sites to promote the medical staff bank, working with divisional teams to identify and onboard substantive medical staff, championing the bank i.e., at medical induction.
- Provide a quick, efficient, and effective medical staff bank recruitment service, delivering on the Trust Recruitment KPIs.
- Work with the medical staff bank recruitment and HR team to deliver activity against the agreed KPIs.
- Champion value-based recruitment for all staff and provide support as a value-based interviewer.
- Daily management of the TRAC dashboard and Patchwork System ensuring all applicants are receiving regular updates and the daily tasks and queries are managed and answered.
- Conduct monthly data quality checks to ensure ESR is up to date and has no missing fields.
- Produce performance reports for review meetings and attend to update on compliance against the KPIs.
- Using reports from TRAC and Patchwork, provide weekly statistics to the Divisions to help monitor progress and performance.
- Provide specialist and general advice to the medical recruitment team, answer queries based on specialist knowledge of NHS check standards and employment legislation.
- Monitor the return of bank worker contracts and ensure the medical recruitment team are issuing the implied terms letters in a timely manner.
- Ensure the medical recruitment team have the physical resources to manage their day-to-day tasks, especially during large intakes.
- Provide a comprehensive, accurate and timely quality control process for all general appointments.
- Identify recruitment trends and implement initiatives with the Divisional Heads of Workforce and Medical Staffing Manager to increase the numbers of doctors registered on the medical staff bank.
- Manage the monthly update for medical staff bank recruitment, working with Divisional Heads of Workforce and Medical Staffing Manager to identify and support workforce priorities.
- Act as a point of contact for managers and locums; dealing and resolving recruitment and on-boarding matters, and where necessary, escalating to the most appropriate manager for action.
- Obtain regular feedback from stakeholders and review services and processes as required and escalating where necessary.
- Respond to Freedom of Information requests, as and when required to do so.
- When requested by the HR Consultant Policies and Procedures, contribute to the development and updating of the Trusts HR policies and procedures.
- As required, attend local and national workforce, recruitment, TRAC, Patchwork and NHS jobs networking events, updating the team with the content on return.
- Provide support, where necessary, to external careers events including but not limited to national careers events, milk rounds and schools to promote medical careers at OUH.
- Liaise with Medical Staffing to ensure they support the promotion of vacancies.
- Maintain and administer the Trusts medical staff bank microsite, ensuring it is accurate, up to date'; promoting the medical staff bank to external candidates.
- Manage and respond to prospective candidate and stakeholder queries in a timely and efficient manner, in line with Trust KPIs
- Social media administration and contributor for Trust Recruitment accounts (e.g., Facebook Group / Twitter), oversee accounts, respond to comments, engage with prospective candidates, and contribute regularly.
- To provide full desk coverage in the absence of team members and peers; to support colleagues and other members of the team at particularly busy times.
- This job description is not intended to be exhaustive; the post holder will therefore be expected to adopt a flexible attitude towards these duties, which may be varied subject to the needs of the department and in keeping with the general profile of the post.
Job description
Job responsibilities
Management of the Medical Staff Bank Recruitment team
- To providesupport with the on-boarding of the medical staff bank
- To regularly update the medical staff bank and recruitment team with employment changes.
- Effectively manage the medical staff bank team to ensure there are adequate staffing levels for the core times (9.00 am to 5.00 pm)
- To coordinate and lead the daily morning team meetings ensuring daily priorities are identified and actioned
- To perform weekly activity reviews with each member of the medical staff bank and recruitment team, using KPI information from the Patchwork and TRAC systems.
- Ensure newly appointed bank workers receive a comprehensive and welcoming induction, liaising with clinical directorates as necessary.
- Ensure the medical staff bank and recruitment team are visible, supportive, and continuously improve the service provided to stakeholders.
- To always act as a role model, championing the Trusts values and continuously striving to improve the relationship between teams.
- Ensure all team interactions with stakeholders reflect the Trusts values and behaviours, challenging behaviours the Trust does not wish to see.
Recruitment
- Undertake full recruitment and onboarding process, responsible for completing all the necessary checks, in line with Trust procedures and national guidelines.
- Use and maintain the systems used by the Trust to recruit, onboard and set up medical staff bank workers, ensuring the accurate inputting of information and maintenance in line with Trust procedures.
- Liaise with systems expert users and where required attend necessary training.
- Where necessary liaise and work with colleagues from HR, recruitment, occupational health, HR records and LMS team.
- Contribute and support quality audits, as and when required.
- Meeting in person with prospective candidates for the medical staff bank.
- Working across all the Trust Hospital sites to promote the medical staff bank, working with divisional teams to identify and onboard substantive medical staff, championing the bank i.e., at medical induction.
- Provide a quick, efficient, and effective medical staff bank recruitment service, delivering on the Trust Recruitment KPIs.
- Work with the medical staff bank recruitment and HR team to deliver activity against the agreed KPIs.
- Champion value-based recruitment for all staff and provide support as a value-based interviewer.
- Daily management of the TRAC dashboard and Patchwork System ensuring all applicants are receiving regular updates and the daily tasks and queries are managed and answered.
- Conduct monthly data quality checks to ensure ESR is up to date and has no missing fields.
- Produce performance reports for review meetings and attend to update on compliance against the KPIs.
- Using reports from TRAC and Patchwork, provide weekly statistics to the Divisions to help monitor progress and performance.
- Provide specialist and general advice to the medical recruitment team, answer queries based on specialist knowledge of NHS check standards and employment legislation.
- Monitor the return of bank worker contracts and ensure the medical recruitment team are issuing the implied terms letters in a timely manner.
- Ensure the medical recruitment team have the physical resources to manage their day-to-day tasks, especially during large intakes.
- Provide a comprehensive, accurate and timely quality control process for all general appointments.
- Identify recruitment trends and implement initiatives with the Divisional Heads of Workforce and Medical Staffing Manager to increase the numbers of doctors registered on the medical staff bank.
- Manage the monthly update for medical staff bank recruitment, working with Divisional Heads of Workforce and Medical Staffing Manager to identify and support workforce priorities.
- Act as a point of contact for managers and locums; dealing and resolving recruitment and on-boarding matters, and where necessary, escalating to the most appropriate manager for action.
- Obtain regular feedback from stakeholders and review services and processes as required and escalating where necessary.
- Respond to Freedom of Information requests, as and when required to do so.
- When requested by the HR Consultant Policies and Procedures, contribute to the development and updating of the Trusts HR policies and procedures.
- As required, attend local and national workforce, recruitment, TRAC, Patchwork and NHS jobs networking events, updating the team with the content on return.
- Provide support, where necessary, to external careers events including but not limited to national careers events, milk rounds and schools to promote medical careers at OUH.
- Liaise with Medical Staffing to ensure they support the promotion of vacancies.
- Maintain and administer the Trusts medical staff bank microsite, ensuring it is accurate, up to date'; promoting the medical staff bank to external candidates.
- Manage and respond to prospective candidate and stakeholder queries in a timely and efficient manner, in line with Trust KPIs
- Social media administration and contributor for Trust Recruitment accounts (e.g., Facebook Group / Twitter), oversee accounts, respond to comments, engage with prospective candidates, and contribute regularly.
- To provide full desk coverage in the absence of team members and peers; to support colleagues and other members of the team at particularly busy times.
- This job description is not intended to be exhaustive; the post holder will therefore be expected to adopt a flexible attitude towards these duties, which may be varied subject to the needs of the department and in keeping with the general profile of the post.
Person Specification
Experience
Essential
- Experience of providing recruitment and onboarding services
- Ability to work under pressure to consistently meet service deadlines
- Ability to work to high standards and with a high degree of accuracy
- Working knowledge of e-recruitment systems
- Flexible, well-motivated, adaptable team player
Desirable
- Experience in the recruitment and onboarding of doctors
Person Specification
Experience
Essential
- Experience of providing recruitment and onboarding services
- Ability to work under pressure to consistently meet service deadlines
- Ability to work to high standards and with a high degree of accuracy
- Working knowledge of e-recruitment systems
- Flexible, well-motivated, adaptable team player
Desirable
- Experience in the recruitment and onboarding of doctors
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
