Job summary
The AMR directorate is looking for a Business and Performance Analyst to support the directorate. In conjunction with the OSM (Operational Service Manager), Clinical Director (CD), Matrons and DOSM (Deputy Operational Service Managers) the post holder will work across organisational boundaries to ensure appropriate services are in place to deliver national and local strategic and operational service objectives and standards by supporting with business and performance analytics.
The AMR Directorate is one of the largest directorates within the organisation and supports a wide range of services, from A&E and inpatient wards to ambulatory areas and virtual wards; the post holder is responsible for working with the key stakeholders to undertake analysis of Virtual Ward data sets and guide teams in delivery of key quality, performance and financial plans across Oxfordshire.
The primary duty of this post is to provide comprehensive and high-quality information and performance support to support the division's community services, by the provision of management information and analysis. The Analyst will carry out routine analyses, proactive investigations, prepare reports to underpin contract management, performance management, and service development.
This post will also be responsible for monitoring data quality, contributing to and supporting the division's data quality improvement programme.
Main duties of the job
Job Summary
The key elements of the role are:
- Producing and presenting management information for use within the Directorate
- Providing ad hoc support to respond to information requests by end users
- Providing timely and accurate reporting to external bodies on the Trust's performance, in line with national definitions
The post holder will be expected to develop expertise in specific subject areas as well as a good general understanding of the departments work.
They will be expected to liaise closely with colleagues within the department and the wider trust to meet the organisation's reporting needs.
Main Responsibilities:
- To support the Virtual Ward to provide accurate monthly reporting against the Key Performance Indicators.
- To be the key point of contact for queries relating to CM2000, PASS and other non-EPR systems used within the Directorate.
- To be responsible for ensuring that Services correctly logging information on CM2000/PASS/EPR for payment purposes.
- Be pro-active in identifying service areas and teams requiring improvement, and coordinate support and development, using initiative to prioritise available resources.
- Demonstrate a commitment to continuing education including identifying own training needs / reflect and learn from practice of self and others.
- Be aware of and promote whole system working.
Please see job description for more information
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description
Job responsibilities
Please see the attached job description for additional information on the main responsibilities of the post holder.
Job description
Job responsibilities
Please see the attached job description for additional information on the main responsibilities of the post holder.
Person Specification
Education and Qualifications
Essential
- Competent in the application of Microsoft Software / experience of using databases and spreadsheets
- Broad understanding of the NHS and key policy issues that affect business performance
- Evidence of Continuing Professional Development
Desirable
- Working experience of Cerner
- Understanding of a Virtual Ward
- Recognised IT qualification
- Knowledge of NHS targets
Experience
Essential
- Evidence of working in a complex administration or information environment
- Experience of working in a large healthcare setting with a team
- Evidence of working to meet team objectives, within a specific time frame
- Evidence of working to deadlines
- Evidence of working across multiple workstreams
- Experience of analysing and interpreting information to identify and suggest areas for further analysis and/or investigation
- Able to communicate service/team processes and systems to new staff
- Ability to prioritise
Desirable
- Understanding of urgent care pathway
- Experience of working with clinical staff
- Experience of providing support and training
- Experience of presenting data to a wide audience
Personal Skills
Essential
- Ability to work under pressure
- Effective problem solving abilities
- Well developed interpersonal skills, persuasive and credible
- Able to prioritise and manage the ongoing work of projects/services
- Excellent communication and analytical skills, able to present well reasoned and structured argument orally and in writing
- Able to interpret information and data from a variety of sources
- Ability to work as part of a team and using own initiative
- Experience of organising own work
- Promotes high standards in all they do, consistently looks to improve
Desirable
- Project management experience
- An interest in giving/receiving feedback to help improve own and team/service improvement
- Aptitude and confidence for working with a rapidly changing environment
- Ability to respond to unexpected requests
Behavioural Skills
Essential
- Aligned to the Trust Values
- Conducts themselves in a professional manner at all times
- Positive attitude to all tasks and stakeholders
- Keen to learn/self-motivated
- Excellent interpersonal skills
- Self-motivated with the ability to use initiative and act independently with relevant Trust Policies, Guidelines and Procedures and their own levels of accountability
- Aptitude and confidence for working with a rapidly changing environment
Technical Skills
Essential
- Computer literate with significant experience of working with the Microsoft Office package and advanced excel skills
Desirable
- Experience with data sources and data warehouses i.e Orbit
- Experience of using EPR
Person Specification
Education and Qualifications
Essential
- Competent in the application of Microsoft Software / experience of using databases and spreadsheets
- Broad understanding of the NHS and key policy issues that affect business performance
- Evidence of Continuing Professional Development
Desirable
- Working experience of Cerner
- Understanding of a Virtual Ward
- Recognised IT qualification
- Knowledge of NHS targets
Experience
Essential
- Evidence of working in a complex administration or information environment
- Experience of working in a large healthcare setting with a team
- Evidence of working to meet team objectives, within a specific time frame
- Evidence of working to deadlines
- Evidence of working across multiple workstreams
- Experience of analysing and interpreting information to identify and suggest areas for further analysis and/or investigation
- Able to communicate service/team processes and systems to new staff
- Ability to prioritise
Desirable
- Understanding of urgent care pathway
- Experience of working with clinical staff
- Experience of providing support and training
- Experience of presenting data to a wide audience
Personal Skills
Essential
- Ability to work under pressure
- Effective problem solving abilities
- Well developed interpersonal skills, persuasive and credible
- Able to prioritise and manage the ongoing work of projects/services
- Excellent communication and analytical skills, able to present well reasoned and structured argument orally and in writing
- Able to interpret information and data from a variety of sources
- Ability to work as part of a team and using own initiative
- Experience of organising own work
- Promotes high standards in all they do, consistently looks to improve
Desirable
- Project management experience
- An interest in giving/receiving feedback to help improve own and team/service improvement
- Aptitude and confidence for working with a rapidly changing environment
- Ability to respond to unexpected requests
Behavioural Skills
Essential
- Aligned to the Trust Values
- Conducts themselves in a professional manner at all times
- Positive attitude to all tasks and stakeholders
- Keen to learn/self-motivated
- Excellent interpersonal skills
- Self-motivated with the ability to use initiative and act independently with relevant Trust Policies, Guidelines and Procedures and their own levels of accountability
- Aptitude and confidence for working with a rapidly changing environment
Technical Skills
Essential
- Computer literate with significant experience of working with the Microsoft Office package and advanced excel skills
Desirable
- Experience with data sources and data warehouses i.e Orbit
- Experience of using EPR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
