University Hospitals of Derby and Burton NHS Foundation Trust

Team Administrator

The closing date is 08 June 2025

Job summary

We are looking for an enthusiastic administrator with excellent communication skills to work in a friendly and supportive multi disciplinary team.

This post will support an established administration team booking patient appointments and for patients attending our Pulmonary Rehabilitation service and outpatient clinics as well as maintaining and managing waiting lists for the service.

The post holder would be required to provide a professional and comprehensive Administration Service in departmental areas across theTrust ensuring the effectiveness of all communications and organisational systems at all times.

The ImpACT+ team is consisting of Consultants, Physiotherapists, Specialist Nurses, Occupational Therapists, Assistants, Fitness Instructors and Administration staff.

The team provides a range of Community Services across Southern Derbyshire and Erewash including outpatient clinics andpulmonary rehabilitation.

Main duties of the job

  • To act as the central point of contact for the administration service, providing a high standard of administrative support in own departmental area
  • Provide effective communication across all boundaries using negotiation and persuasion skills to ensure the delivery of a comprehensive Administration service.
  • To ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
  • Undertake general administration duties in respect of own department requirements I.e., diary management and organising associated activities/paperwork - including arrangement ofmeetings, taking meeting notes and producing agendas/minutes
  • Prioritise own work schedule, to ensure an efficient and timely output within all areas of responsibility, to assist in achievement of quality and audit standards.
  • Awareness and understanding of sensitive information, ensuring strict confidentiality at all times.
  • Ensure timely delivery of regular and ad hoc, data / information requested by the management team, producing reports as required.

Closing date of applications: 8 June 2025

Interview date: 18 June 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • We see on average 4810 OP appointments per day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

Details

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata pa

Contract

Fixed term

Working pattern

Part-time

Reference number

320-MED-1644

Job locations

Florence Nightingale Community Hospital

London Road

Derby

DE1 2QY


Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Education, Training and Qualifications CPD Requirements

Essential

  • A good standard of English to GCSE (9-4 or A-C) or equivalent
  • RSA/OCR level III or equivalent knowledge and skills.
  • NVQ III in Business and Administration or equivalent knowledge and skills.
  • Experience of appointment booking processes.

Experience & Knowledge

Essential

  • Knowledge of a range of administrative or secretarial procedures
  • Experience of working in an administrative / support secretary role
  • Evidence of good written and proof reading skills through standard of applicaton.

Skills and Ability

Essential

  • Awareness of a range of admin processes and procedures
  • Advanced level of IT to include Microsoft Word and Excel

Team working

Essential

  • Evidence of effective team working
  • Evidence of a positive attitude towards completing team tasks.
Person Specification

Education, Training and Qualifications CPD Requirements

Essential

  • A good standard of English to GCSE (9-4 or A-C) or equivalent
  • RSA/OCR level III or equivalent knowledge and skills.
  • NVQ III in Business and Administration or equivalent knowledge and skills.
  • Experience of appointment booking processes.

Experience & Knowledge

Essential

  • Knowledge of a range of administrative or secretarial procedures
  • Experience of working in an administrative / support secretary role
  • Evidence of good written and proof reading skills through standard of applicaton.

Skills and Ability

Essential

  • Awareness of a range of admin processes and procedures
  • Advanced level of IT to include Microsoft Word and Excel

Team working

Essential

  • Evidence of effective team working
  • Evidence of a positive attitude towards completing team tasks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Florence Nightingale Community Hospital

London Road

Derby

DE1 2QY


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Florence Nightingale Community Hospital

London Road

Derby

DE1 2QY


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Service Manager

Robin Evans

robin.evans1@nhs.net

01332788225

Details

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata pa

Contract

Fixed term

Working pattern

Part-time

Reference number

320-MED-1644

Job locations

Florence Nightingale Community Hospital

London Road

Derby

DE1 2QY


Supporting documents

Privacy notice

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