Waiting List Coordinator

University Hospitals of Derby and Burton NHS Foundation Trust

The closing date is 01 May 2025

Job summary

An opportunity has arisen for a flexible and motivated individual to join the Ilkeston Daycase Team as a Waiting List Co-ordinator.

This role involves providing an efficient waiting list service to the Consultants and their team in respect of NHS guidelines. This job requires a flexible approach as you will be working with or alongside other waiting list staff, Consultants and other teams as required.

We are looking for an enthusiastic and motivated team player with excellent communication and problem-solving skills.

You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.

Main duties of the job

- Point of contact for patients

- Input patient information onto various systems

- Responsible for the monitoring/selection of future waiting list patients

- Provide weekly and monthly performance reports to management

- To escalate any urgent problems to the Waiting List Team Leader

Closing Date of Advert: 01 May 2025

Interview Date: 15 May 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development
On-going support through every step of the way from recruitment to when you join our team and beyond.
A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

We see on average 4810 OP appointments per day.
We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
Our hospitals admit an average of 195 emergency patients daily.
Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
We are one of only 7 Trusts nationally with more than 50 operating theatres.
We carry out more than 140 elective procedures each working day.

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata pa

Contract

Permanent

Working pattern

Part-time

Reference number

320-TWS-1984

Job locations

Ilkeston Community Hospital

Heanor Road

Ilkeston

DE7 8LN

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Job description

Job responsibilities

Person Specification

Experience & Knowledge

Essential

Experience of working in an Administrative role/patient care environment
Substantial experience in an NHS administrative role using multiple applications

Qualifications

Essential

GCSE English, Grade C or above or equivalent.

Skills and Ability

Essential

Evidence of advanced level of IT to include Microsoft Word and Excel

Person Specification

Experience & Knowledge

Essential

Experience of working in an Administrative role/patient care environment
Substantial experience in an NHS administrative role using multiple applications

Qualifications

Essential

GCSE English, Grade C or above or equivalent.

Skills and Ability

Essential

Evidence of advanced level of IT to include Microsoft Word and Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.