Administrator - Dietetics

University Hospitals of Derby and Burton NHS Foundation Trust

This job is now closed

Job summary

An opportunity has arisen within the Dietetics Service based at the Royal Derby Hospital for a part-time Band 3 Administrator, working 18 hours per week.

We are looking for someone to join our Admin team delivering an efficient and effective service to the Oncology Dietitians.

You will have a background in administration, effective written and verbal communication skills and good attention to detail. Keyboard skills and experience of using Microsoft Office packages including Word is essential.

You will possess good organisational skills, be an enthusiastic and motivated team player with a willingness to learn.

To provide general administrative and clerical service including creating access plans, managing clinics, retrieving patient records, word processing, photocopying and scanning and audio typing.

Working within Dietetic Services , you will work alongside other administrative staff to provide a high quality administration service

Main duties of the job

To act as the point of contact for patients and staff on behalf of the dietetic team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
Audio typing and despatch of clinical correspondence related to NHS patients within agreed timescales and quality standards.
To ensure that urgent correspondence is brought to the immediate attention of the relevant team member.
Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
Support management in the preparation and validation of the waiting lists and performance data in the team leader's absence.
To escalate any urgent problems to a senior manager.
Provide secretarial support/cover for colleagues during absence.
Undertake necessary training as and when required by the Trust.

Closing Date of Advert: 09th April 2025

Interview Date: 23rd April 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development
On-going support through every step of the way from recruitment to when you join our team and beyond.
A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.

Date posted

01 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata pa

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

320-CDCS-3566

Job locations

Royal Derby Hospital

Uttoxeter Rd

Derby

DE22 3NE

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Job description

Job responsibilities

Person Specification

Qualifications

Essential

A good standard of English to GCSE (9-4 or A-C) or equivalent

Desirable

RSA/OCR level II or equivalent knowledge and skills

Experience & knowledge

Essential

Evidence of IT literacy using Microsoft Office Packages including Word and Excel
Evidence of working in an administrative / support secretary role

Desirable

Understanding medical terminology
Understanding of clinical systems
Previous experience working within the NHS

Skills & Ability

Essential

Evidence of working on own initiative
Evidence of good organisational skills and ability to prioritise own workload effectively

Person Specification

Qualifications

Essential

A good standard of English to GCSE (9-4 or A-C) or equivalent

Desirable

RSA/OCR level II or equivalent knowledge and skills

Experience & knowledge

Essential

Evidence of IT literacy using Microsoft Office Packages including Word and Excel
Evidence of working in an administrative / support secretary role

Desirable

Understanding medical terminology
Understanding of clinical systems
Previous experience working within the NHS

Skills & Ability

Essential

Evidence of working on own initiative
Evidence of good organisational skills and ability to prioritise own workload effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.