Pathway Co-ordinator ( Medical Secretary)
University Hospitals of Derby and Burton NHS Foundation Trust
This job is now closed
Job summary
To provide an efficient Medical Secretarial service to the therapists, consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.
To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
Efficient management of the Consultants diary.
Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.
Main duties of the job
An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
Support management in the preparation and validation of the waiting lists and performance data in the team leader's absence.
Liaise effectively with wards and departments within the hospital.
To escalate any urgent problems to a senior manager.
Provide secretarial support/cover for colleagues during absence.
Undertake necessary training as and when required by the Trust
Closing date of advert: 24 March 2025
Date of interview: 7 April 2025
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care TogetherOur fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.In return we will offer:oDevelopment opportunities, both professional and leadership developmentoOn-going support from recruitment to when you join our team and beyond.oStaff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemesKey Facts:o We see on average 4810 OP appointments a day.o We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.o An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.oOur hospitals admit an average of 195 emergency patients daily.oLast year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.oWe are one of only 7 Trusts nationally with more than 50 operating theatres.oWe carry out more than 140 elective procedures each working day.oUHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Date posted
14 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
320-CDCS-3386-A
Job locations
Florence Nightingale Community Hospital
London Road
Derby
DE1 2QY
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Florence Nightingale Community Hospital
London Road
Derby
DE1 2QY
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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