Recruitment Administration Assistant Apprentice

University Hospitals of Derby and Burton NHS Foundation Trust

This job is now closed

Job summary

Would you like to progress your career in recruitment? If so read on.

This Apprenticeship role will support our recruitment team through effective administration of all aspects of customer service. As an apprentice you will receive on-going training and support throughout the apprenticeship programme

You will be responsible for the completion of all administration tasks related to the team, which will include responding to queries via telephone, email and in person as well as prioritising work according to the needs of the service.

You will ensure records are kept updated on all software packages with accurate data as well as filing, photocopying and taking messages.

You will use various Microsoft packages to include Excel, Word and Outlook

This role will give you the opportunity to develop customer service and administration skills.

Main duties of the job

To be considered for this role you will need to be able to evidence GCSE-A-C/4/9 or Functional skills level 2 in Maths and English.

Have basic keyboard /word processing skills

A flexible approach to work and to be able to follow instructions

A commitment to completing a 15-month apprenticeship which will result in you gaining an NVQ level 2 in Customer Services.

Due to funding rules, apprentices must have resided in the UK for 3 years:

Apprenticeship funding rules 2024 to 2025

Closing date: 24 February 2025

Interview date: 10 March 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development
On-going support from recruitment to when you join our team and beyond.
Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

We see on average 4810 OP appointments a day.
We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
Our hospitals admit an average of 195 emergency patients daily.
Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
We are one of only 7 Trusts nationally with more than 50 operating theatres.
We carry out more than 140 elective procedures each working day.
UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Date posted

10 February 2025

Pay scheme

Other

Salary

£12,514 a year pro rata pa (Age Dependent)

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

320-PLD-AAA-0198

Job locations

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Age Hourly Per Annum Under 18's £6.40 £12,514.32 18-20 years old £6.89 £13,468.54 21-22 years old £8.78 £17,164.17 Over 23's £9.36 £18,293.39

Job description

Job responsibilities

Age Hourly Per Annum Under 18's £6.40 £12,514.32 18-20 years old £6.89 £13,468.54 21-22 years old £8.78 £17,164.17 Over 23's £9.36 £18,293.39

Person Specification

Education, Training and Quals

Essential

GCSE Grades 4-9 (A-D) in Maths and English or equivalent Functional Skills i.e. Level 2

Experience

Essential

Keyboard / Word processing and other Microsoft office software
Experience of data inputting via Excel

Desirable

Work experience (paid or voluntary)

Skills

Essential

Good written communication skills evidenced through application form

Person Specification

Education, Training and Quals

Essential

GCSE Grades 4-9 (A-D) in Maths and English or equivalent Functional Skills i.e. Level 2

Experience

Essential

Keyboard / Word processing and other Microsoft office software
Experience of data inputting via Excel

Desirable

Work experience (paid or voluntary)

Skills

Essential

Good written communication skills evidenced through application form

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.