Pathway Co-ordinator (Medical Secretary)

University Hospitals of Derby and Burton NHS Foundation Trust

Information:

This job is now closed

Job summary

Do you like a challenge?If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team this could be the position, you are looking for!

An exciting opportunity has arisen within the Specialist Medicine Business Unit 1 at the Royal Derby Hospital for a Pathway Co-ordinatoras part of the Neurology Medical Secretary Team.

The post holder will be required to provide an efficient secretarial service to the consultants and their team in respect of NHS work. They will need to work flexibly with or alongside medical secretarial staff, consultants and other teams when required.

We are looking for an enthusiastic and motivated team player with excellent communication & problem-solving skills. You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management. You will be working alongside a number of consultants and various other clinical staff.

Main duties of the job

  • You will act as the main point of contact for patients and medical staff on behalf of the consultant and team ensuring that all queries are answered with skill and sensitivity and in a courteous and professional manner
  • Efficient management of Consultant diary
  • Typing and dispatch of clinical correspondence within agreed timescales and quality standards
  • Ensure urgent test results/correspondence is brought to the immediate attention of the Consultant or team
  • An understanding of 18-week RTT process
  • Support management in the preparation and validation of waiting lists and performance data in team leader's absence
  • Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers
  • Providing secretarial support/cover for colleagues during absence

All training required will be provided on appointment.

Closing date of applications: 31 May 2024

Interview date: 14 June 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • We see on average 4810 OP appointments per day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

Date posted

17 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata/pa

Contract

Permanent

Working pattern

Full-time

Reference number

320-MED-1343

Job locations

Royal Derby Hospital

Uttoxeter New Road

Derby

DE22 3NE


Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Knowledge, training & experience

Essential

  • Demonstrable experience of working in a support secretary role
  • A good standard of English to O level/GCSE (A-C grade) or equivalent
  • Experience of using IT systems and/or data input
  • Ability to work independently and as part of a team

Desirable

  • Experience typing clinical correspondence
  • Ability to use various NHS systems
  • Understanding of 18 RTT/ experience
  • Patient administration systems i.e LORENZO, MEDITECH, Medisec

Planning & Organising

Essential

  • Able to prioritise work, escalates problems
  • Plan and organise own time, flexible approach
  • Demonstrates experience of organising

Communication

Essential

  • Good communication skills; excellent written and verbal
  • Communicate routine information

Desirable

  • Able to deal with patients/public via different mediums
Person Specification

Knowledge, training & experience

Essential

  • Demonstrable experience of working in a support secretary role
  • A good standard of English to O level/GCSE (A-C grade) or equivalent
  • Experience of using IT systems and/or data input
  • Ability to work independently and as part of a team

Desirable

  • Experience typing clinical correspondence
  • Ability to use various NHS systems
  • Understanding of 18 RTT/ experience
  • Patient administration systems i.e LORENZO, MEDITECH, Medisec

Planning & Organising

Essential

  • Able to prioritise work, escalates problems
  • Plan and organise own time, flexible approach
  • Demonstrates experience of organising

Communication

Essential

  • Good communication skills; excellent written and verbal
  • Communicate routine information

Desirable

  • Able to deal with patients/public via different mediums

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter New Road

Derby

DE22 3NE


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter New Road

Derby

DE22 3NE


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Neurology Team Leader

Joanne Parker

Joanne.parker3@nhs.net

01332786478

Date posted

17 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata/pa

Contract

Permanent

Working pattern

Full-time

Reference number

320-MED-1343

Job locations

Royal Derby Hospital

Uttoxeter New Road

Derby

DE22 3NE


Supporting documents

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