Pathway Coordinator (WNB Office)
This job is now closed
Job summary
An exciting opportunity has arisen for a flexible and motivated individual to join our Paediatric Was Not Brought (WNB) Team. The successful candidate will be able to demonstrate a positive outlook, friendly nature, ability to work as part of a team, meet deadlines and show a high level of initiative. The ability to use IT software is essential.
To provide a professional and comprehensive Administration Service in thePaediatric WNB (Was not brought) team always ensuring the effectiveness of all communications and organisational systems.
This role is based at the Royal Derby Hospital.
Main duties of the job
The main duties for this role will include:
- Calling parents/carers to remind them of their upcoming appointment
- Cancel/re-schedule appointments as appropriate on Lorenzo/e-Rs/Meditech
- Extract clinic lists via Lorenzo & Meditech
- Collate and update data on Excel spread sheet.
- Clinic slot utilisation
- Managing the electronic room booking system
This is an exciting role for someone wishing to gain experience in a paediatric setting. Our patient reminder service has been in operation for around 4 years and over this time, we have reduced our WNB (Was Not Brought) percentage rate from 13% to around 7%.
Closing Date: 4th February 2024
Interview Date: 15th February 2024
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts about our Trust:
- We see on average 4810 OP appointments per day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
Details
Date posted
26 January 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
320-TWS-1536
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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