Erostering Senior Administrator

University Hospitals of Derby and Burton NHS Foundation Trust

This job is now closed

Job summary

University Hospitals of Derby & Burton have an exciting opportunity for an enthusiastic and motivated E-rostering Senior Administrator to join the Trust's busy and dynamic E-rostering Team.

The E-rostering team are responsible for the implementation and maintenance of the Trust's electronic rostering system (Allocate HealthRoster) across all staffing groups. This involves training and supporting staff in the use of HealthRoster, reporting, trouble-shooting, solving queries and more.

The E-rostering Senior Administrator role will provide support to the E-rostering Administrators, who are first point of contact for E-rostering queries, and also assist the E-rostering Facilitators with HealthRoster implementation and efficiencies. You will provide in depth training on HealthRoster across all staffing groups and will require strong customer service skills and excellent negotiation and persuasion techniques. The role will require the ability to produce and analyse system generated data; carrying out calculations and adjustments as required. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload.

Main duties of the job

Support E-rostering system users, liaising with staff at all levels and across all staffing groups

Provide support to the E-rostering Administration Team, providing advice and guidance in relation to complex issues and queries

Advanced use of electronic rostering system across all staffing groups in line with Trust vision

Assist E-rostering Facilitators in the roll out and maintenance of HealthRoster across the Trust, providing support and training to end users as required

Maintenance of roster information across staffing groups, making calculations and system adjustments to ensure accurate maintenance of data

Troubleshooting of issues, proactively seeking process improvements to benefit both service and end user

Previous experience working within the NHS and/or similar environments and use of Allocate HealthRoster are desirable but not essential, as a full training package will be provided

Closing date of applications: 17 January 2024

Interview date: 31 January 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development
On-going support through every step of the way from recruitment to when you join our team and beyond.
A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

We see on average 4810 OP appointments per day.
We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
Our hospitals admit an average of 195 emergency patients daily.
Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
We are one of only 7 Trusts nationally with more than 50 operating theatres.
We carry out more than 140 elective procedures each working day.

Date posted

04 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

320-TWS-1506

Job locations

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Job description

Job responsibilities

Person Specification

Education, Training and Qualifications CPD requirements

Essential

A good standard of English to GCSE (9-4 or A-C) or equivalent RSA/OCR level III or equivalent knowledge and skills NVQ III in Business and Administration or equivalent knowledge and skills.

Experience & Knowledge

Essential

Knowledge of administrative procedures. An understanding of duty rosters and their application. Presentation Skills. Working knowledge of Microsoft office suite.

Desirable

Knowledge and use of electronic rostering systems, and in particular the Allocate HealthRoster system. Previous experience of working in the NHS or a clinical setting. Project experience The ability to train staff.

Communications and interpersonal skills

Essential

Ability to handle difficult and confrontational situations with tact and diplomacy. Developed interpersonal skills. Demonstrable negotiation and persuasion skills.

Person Specification

Education, Training and Qualifications CPD requirements

Essential

A good standard of English to GCSE (9-4 or A-C) or equivalent RSA/OCR level III or equivalent knowledge and skills NVQ III in Business and Administration or equivalent knowledge and skills.

Experience & Knowledge

Essential

Knowledge of administrative procedures. An understanding of duty rosters and their application. Presentation Skills. Working knowledge of Microsoft office suite.

Desirable

Knowledge and use of electronic rostering systems, and in particular the Allocate HealthRoster system. Previous experience of working in the NHS or a clinical setting. Project experience The ability to train staff.

Communications and interpersonal skills

Essential

Ability to handle difficult and confrontational situations with tact and diplomacy. Developed interpersonal skills. Demonstrable negotiation and persuasion skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.