University Hospitals of Derby and Burton NHS Foundation Trust

Pathway Co-ordinator (Waiting list)

Information:

This job is now closed

Job summary

To provide an efficient waiting list service to the consultants and their team in respect of NHS work, working flexibly with or alongside waiting list staff, consultants and other teams as required.

You must have a desire to support the Band 4 Team Leader with the day to day responsibilities of managing the team within which you will work; including training and mentoring of staff, carrying out appraisals, conducting return to work interviews and attending relevant meetings.

During periods of absence, you must be prepared to deputise for your Team Leader, support will be provided where required.You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements.You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications.

Main duties of the job

An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join our team in a Pathway Co-Ordinator role on a permanent basis.

We have a vacancy in Dermatology Outpatients (based at Florence Nightingale Community Hospital) - 37.5 hours per week (between the hours of 08:00 and 18:00)

Anyone wishing to apply for this post must first ensure:

* You must already have a full understanding and knowledge of how to book and cancel appointments in Lorenzo.

* Have an awareness of work lists in both Lorenzo and E-Referral system.

* Be a competent user of Lorenzo.

* You must have an understanding of RTT and able to demonstrate this at interview, as well as successfully having completed the on-line RTT training.

* You must have demonstrable experience in a Band 2 administrative role (preferably patient facing).

Closing date of applications: 10 October 2023

Interview date: 24 October 2023

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • We see on average 4810 OP appointments per day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

Details

Date posted

03 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata pa

Contract

Permanent

Working pattern

Full-time

Reference number

320-TWS-1393

Job locations

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE


Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Knowledge

Essential

  • Educated to O'level/GCSE or eqivalent
  • Advanced level of IT to include Microsoft Word and Excel
  • A good understanding of the 18 week RTT process

Desirable

  • Knowledge of the Patient Access Policy and its contents

Experience

Essential

  • Experience of working in a Customer/Patient Care environment
  • Demonstrable experience in an administrative role to include using multiple applications of the Lorenzo system

Desirable

  • Experience of working in a Supervisory or Mentoring role

Communication

Essential

  • Ability to communicate effectively - Including written,face to face and telephone
  • Ability to communicate using judgment,persuasive negotiation and tact where necessary
  • Must be an effective team player

Desirable

  • Ability to ensure that accurate and effective communication is maintained within the team

Skills

Essential

  • Proven accuracy and organisational skills
  • Ability to manage and prioritise own workload and work independently
  • Ability to work to deadlines

Desirable

  • Ability to plan and delegate within the team to manage day to day workload

Physical

Essential

  • Extensive use of PC and other office equipment
  • Ability to lift and transport patient notes

Requirement

Essential

  • Must always have a flexible approach to area of work and duties
Person Specification

Knowledge

Essential

  • Educated to O'level/GCSE or eqivalent
  • Advanced level of IT to include Microsoft Word and Excel
  • A good understanding of the 18 week RTT process

Desirable

  • Knowledge of the Patient Access Policy and its contents

Experience

Essential

  • Experience of working in a Customer/Patient Care environment
  • Demonstrable experience in an administrative role to include using multiple applications of the Lorenzo system

Desirable

  • Experience of working in a Supervisory or Mentoring role

Communication

Essential

  • Ability to communicate effectively - Including written,face to face and telephone
  • Ability to communicate using judgment,persuasive negotiation and tact where necessary
  • Must be an effective team player

Desirable

  • Ability to ensure that accurate and effective communication is maintained within the team

Skills

Essential

  • Proven accuracy and organisational skills
  • Ability to manage and prioritise own workload and work independently
  • Ability to work to deadlines

Desirable

  • Ability to plan and delegate within the team to manage day to day workload

Physical

Essential

  • Extensive use of PC and other office equipment
  • Ability to lift and transport patient notes

Requirement

Essential

  • Must always have a flexible approach to area of work and duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager Outpatients

Sharon Babb

sharon.babb@nhs.net

01332789507

Details

Date posted

03 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata pa

Contract

Permanent

Working pattern

Full-time

Reference number

320-TWS-1393

Job locations

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE


Supporting documents

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