Job summary
We are looking to recruit suitable people with experience in a similar environment.
The security department provides varying functions to protect patients, staff and visitors in addition to assisting in the physical security of equipment, premises and property at the Trust.
It is essential that you have worked in a similar public environment, and you are able to communicate effectively with patients, members of the public, visitors and staff in a professional manner and able to deal with difficult and sometimes violent situations, many of which will involve patients. Each day will be different, on occasions difficult and busy. You will need to be physically fit to patrol the site and undertake the duties.
The large proportion of incidents involve the protection of patients and staff from injury usually where medical factors are involved, for example patients reactions to medication, mental health issues, dementia and as such, they must be protected, treated and respected. Although security qualifications, including health and safety are not essential they are desirable.
If you have the necessary experience and skills, then your application would be welcomed.
Main duties of the job
To assist in maintaining an appropriate level of security in respect of the Trust, with a view to protecting people and property and the prevention and detection of crime within all University of Derby and Burton NHS Foundation Trust (UHDB)
You will be required to work at multiple sites in a department where we provide a 24/7 service 365 days a year. Our focus is on putting our patients first and being there when they need us.
Flexibility is essential in maintaining this service. Once you are settled into the role, you will have the option to pick up overtime shifts as and when they are available.
There will be occasions where you are asked to travel to any of our 5 sites to support with security related incidents.
This is an exciting opportunity for anybody with a passion for security who wishes to work in a fast paced environment with an excellent pension scheme and benefits.
Closing date of applications: 11th September
Interview date: 25th September
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts about our Trust:
- We see on average 4810 OP appointments per day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
EDUCATION & TRAINING
Essential
- Understanding of work procedures and gained through inductions and job training.
- Knowledge of CCTV & Access control systems
- Ability to apply restraint to defuse any potential violent situation
Desirable
- Knowledge of hospital layout, basic knowledge of law, control and restraint break away procedures. NVQ Security, H&S, Customer care.
- Relevant security qualifications (SIA , Health and safety at work, Data protection act)
- Ability to utilise most computer applications including word, excel and special security application (eg ID badge system)
WORK EXPERIENCE
Essential
- Relevant security experience
- Worked in a similar environment
Desirable
- Fire and intruder alarm response
- Trained in using Radio communication
- Occasional exposure to distressing or emotional circumstances, violent and traumatic
PEOPLE
Essential
- Evidence of providing personal care and advice
- A demonstrated history of communicating with a diverse range of people
Desirable
- Conflict management skills
INFORMATION HANDLING
Essential
- Ability to follow procedures in own role determined by others
- Ability to write statements following incident
- Worked in an environment which required dynamic risk assessments in order to prioritise incidents
Desirable
- Knowledge of the data protection act 2018
- Awareness of confidentiality in the workplace
Communication and relationship skills
Essential
- Effective communication with people is essential within the post to ensure the appropriate prioritisation of duties and to ensure that effective support is offered. The ability to put people at ease and treat them with respect and dignity, using tact and persuasiveness skills and the ability of calming potentially violent or aggressive situations through conflict resolution. Behaviour as appropriate for working with members of the public, visitors and staff
Desirable
- Communicating with victims of assault, calming violent or distressed people
Analytical And Judgemental Skill
Essential
- Ability to resolve general day-to-day enquiries and take appropriate action to resolve. React immediately to emergency situations and follow guidelines, standard operation procedures and escalation processes to address situations.
Desirable
- Evidence of Providing statements and feedback
Person Specification
EDUCATION & TRAINING
Essential
- Understanding of work procedures and gained through inductions and job training.
- Knowledge of CCTV & Access control systems
- Ability to apply restraint to defuse any potential violent situation
Desirable
- Knowledge of hospital layout, basic knowledge of law, control and restraint break away procedures. NVQ Security, H&S, Customer care.
- Relevant security qualifications (SIA , Health and safety at work, Data protection act)
- Ability to utilise most computer applications including word, excel and special security application (eg ID badge system)
WORK EXPERIENCE
Essential
- Relevant security experience
- Worked in a similar environment
Desirable
- Fire and intruder alarm response
- Trained in using Radio communication
- Occasional exposure to distressing or emotional circumstances, violent and traumatic
PEOPLE
Essential
- Evidence of providing personal care and advice
- A demonstrated history of communicating with a diverse range of people
Desirable
- Conflict management skills
INFORMATION HANDLING
Essential
- Ability to follow procedures in own role determined by others
- Ability to write statements following incident
- Worked in an environment which required dynamic risk assessments in order to prioritise incidents
Desirable
- Knowledge of the data protection act 2018
- Awareness of confidentiality in the workplace
Communication and relationship skills
Essential
- Effective communication with people is essential within the post to ensure the appropriate prioritisation of duties and to ensure that effective support is offered. The ability to put people at ease and treat them with respect and dignity, using tact and persuasiveness skills and the ability of calming potentially violent or aggressive situations through conflict resolution. Behaviour as appropriate for working with members of the public, visitors and staff
Desirable
- Communicating with victims of assault, calming violent or distressed people
Analytical And Judgemental Skill
Essential
- Ability to resolve general day-to-day enquiries and take appropriate action to resolve. React immediately to emergency situations and follow guidelines, standard operation procedures and escalation processes to address situations.
Desirable
- Evidence of Providing statements and feedback
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
