Medical Secretary

Job summary

The post holder will provide an efficient medical secretarial service to the clinicians and their team in respect of NHS work. To work flexibly with and alongside medical secretarial staff, consultants and other teams when required. They will be trained in all aspects of the duties of a Medical Secretary, which includes understanding medical terminology. The post holder will be required to cover work for other secretaries in the event ofsickness/holidays

Main duties of the job

o To act as the point of contact for patients and medical staff on behalf of the clinicians and team; ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.o Typing and despatch of clinical correspondence related to NHS medical patients within Trust agreed timescales and quality standards.o To ensure that urgent test results/correspondence is brought to the immediate attention of the Clinician and/or team.o To have an understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines

o Accurately inform patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.o Liaise with Wait List Office, Patient Access Centre and wards of inpatient and outpatient admissions, and inform patients and their relatives as required.o Support management in the preparation and validation of the waiting lists and performance data as and when required.o Liaise effectively with wards and departments within the hospital.o Provide secretarial support/cover for colleagues during absence.o Undertake necessary training as and when required by the Trust.o Attend departmental meetings to take minutes if required

Closing date: 11 July 2023

Interview date : 25 July 2023

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.

• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.

• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Treatment Centre Queens Hospital

Belvedere Road

Burton on Trent

DE13 0RB

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Treatment Centre Queens Hospital

Belvedere Road

Burton on Trent

DE13 0RB

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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