University Hospitals of Derby and Burton NHS Foundation Trust

Pathway Support

Information:

This job is now closed

Job summary

To provide a range of clerical support services and general office duties to the Maternity and Gynaecology department's teams.

  • To provide general clerical support as and when required in support of the delivery of the service.
  • Accurate inputting and updating of patient information onto the database
  • Ensuring an effective transfer of casenotes between clinics, departments and directorate offices.
  • Ensuring casenotes are booked in and tracked appropriately

Main duties of the job

  • Assist in the upkeep of the departmental clinical information and general filing of correspondence.
  • Stock control of departmental office supplies, processing orders to replenish supplies as required
  • Receiving and accurate filing of patients results
  • Receiving deliveries and restocking of office supplies
  • Deal with queries in a timely manner via the telephone or face to face, escalate as appropriate.
  • Transfer of electronic correspondence and information as required via NHS systems
  • Distributing, opening and handling of internal and external post as required.
  • Responsible for the regular case note maintenance and accurate filing

Closing date of applications: 22nd May 2023

Interview date: 2nd June 2023

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • We see on average 4810 OP appointments per day.
  • We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

Details

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa/ pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

320-W&C-0622

Job locations

Royal Derby Hospital

Uttoxeter

Derby

DE22 3NE


Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Education, Training and Qualification

Essential

  • Good standard of numeracy and literacy

Experience and Knowledge

Essential

  • Must be IT literate
  • A knowledge and understanding of administrative procedures

Desirable

  • Experience of NHS systems including Lorenzo
  • Previous customer care experience
  • Experience from an administrative role

Skills and Ability

Essential

  • Standard Keyboard Skills
  • Proven accuracy and organisational skills with the ability to prioritise
  • Ability to work to deadlines

Communication and Interpersonal skills

Essential

  • Good communication skills including face to face, written and telephone
Person Specification

Education, Training and Qualification

Essential

  • Good standard of numeracy and literacy

Experience and Knowledge

Essential

  • Must be IT literate
  • A knowledge and understanding of administrative procedures

Desirable

  • Experience of NHS systems including Lorenzo
  • Previous customer care experience
  • Experience from an administrative role

Skills and Ability

Essential

  • Standard Keyboard Skills
  • Proven accuracy and organisational skills with the ability to prioritise
  • Ability to work to deadlines

Communication and Interpersonal skills

Essential

  • Good communication skills including face to face, written and telephone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter

Derby

DE22 3NE


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter

Derby

DE22 3NE


Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Co-ordinator

Katie Dean

katie.dean10@nhs.net

01332788183

Details

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa/ pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

320-W&C-0622

Job locations

Royal Derby Hospital

Uttoxeter

Derby

DE22 3NE


Supporting documents

Privacy notice

University Hospitals of Derby and Burton NHS Foundation Trust's privacy notice (opens in a new tab)