Job summary
An opportunity has become available to join the Lung Cancer Screening Programme at Northumbria Healthcare as a Waiting List and Appointments Coordinator. The Lung Cancer Screening Programme is a is a national scheme that identifies people aged 55-74 at increased risk of lung cancer, to improve detection and subsequently treatment outcomes for patients. The job entails a range of duties to ensure an accurate and efficient waiting list and bookings service is available to the Lung Cancer Screening Programme and to act as a first point of contact for the Programme Team. The post holder will co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the programme or immediate response depending upon appropriate action.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received
"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."
Main duties of the job
*To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to the Lung Cancer Screening Programme.*To act as a first point of contact for the Programme Team and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the programme or immediate response depending upon appropriate action.*To be involved in the achievement of all NHS Waiting Time targets including but not exclusive to Screening Scheduling, Cancer Waits and Diagnostics*The post holder will be expected to work Trust wide.*To participate in all aspects of the administration service within the Lung Cancer Screening Programme.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job description
Job responsibilities
*To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to the Lung Cancer Screening Programme.*To act as a first point of contact for the Programme Team and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the programme or immediate response depending upon appropriate action.*To be involved in the achievement of all NHS Waiting Time targets including but not exclusive to Screening Scheduling, Cancer Waits and Diagnostics*The post holder will be expected to work Trust wide.*To participate in all aspects of the administration service within the Lung Cancer Screening Programme.
Job description
Job responsibilities
*To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to the Lung Cancer Screening Programme.*To act as a first point of contact for the Programme Team and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the programme or immediate response depending upon appropriate action.*To be involved in the achievement of all NHS Waiting Time targets including but not exclusive to Screening Scheduling, Cancer Waits and Diagnostics*The post holder will be expected to work Trust wide.*To participate in all aspects of the administration service within the Lung Cancer Screening Programme.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification/experience in a relevant subject/area of work
- Educated to GCSE level, with GCSE Grade C/Level 4 or above in English or equivalent or relevant experience.
- Must expect to undergo training to develop an in depth knowledge of all examination protocols, including booking requirements, necessary liaison with other departments, admission procedures and patient instructions.
Experience
Essential
- Must have experience in Microsoft Office packages (Excel, Word, etc).
- Knowledge of Confidentiality.
Desirable
- Experience in an administrative role in a NHS / health care environment or comparable organization
- Must have a familiarity with Hospital Information Management Systems such as PAS and of medical terminology.
- Knowledge of clinical appointment system/or experience of using an electronic appointments system.
- Basic Knowledge of IR(ME)Regulations or Health and Safety regulations
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification/experience in a relevant subject/area of work
- Educated to GCSE level, with GCSE Grade C/Level 4 or above in English or equivalent or relevant experience.
- Must expect to undergo training to develop an in depth knowledge of all examination protocols, including booking requirements, necessary liaison with other departments, admission procedures and patient instructions.
Experience
Essential
- Must have experience in Microsoft Office packages (Excel, Word, etc).
- Knowledge of Confidentiality.
Desirable
- Experience in an administrative role in a NHS / health care environment or comparable organization
- Must have a familiarity with Hospital Information Management Systems such as PAS and of medical terminology.
- Knowledge of clinical appointment system/or experience of using an electronic appointments system.
- Basic Knowledge of IR(ME)Regulations or Health and Safety regulations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
