Northumbria Healthcare NHS Foundation Trust

Ward Clerk

The closing date is 13 November 2025

Job summary

An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Maternity Team . The post holder may also be asked to provide cover at a variety of bases across the trust sites depending on staffing requirements.

This post is full time, Monday - Sunday working shifts between 7.00am and 21.00.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."

Main duties of the job

  • To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
  • To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
  • To input data regarding all admissions, transfers and discharges onto Patient Administration System.
  • To provide an efficient administration and clerical service to unit staff, visitors and patients.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-7481961JA-A

Job locations

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Job description

Job responsibilities

  • To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
  • To input data regarding all admissions, transfers and discharges onto Patient Administration System.
  • To provide an efficient administration and clerical service to unit staff, visitors and patients.

Job description

Job responsibilities

  • To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
  • To input data regarding all admissions, transfers and discharges onto Patient Administration System.
  • To provide an efficient administration and clerical service to unit staff, visitors and patients.

Person Specification

Qualifications

Desirable

  • ECDL
  • NVQ Customer Care

Experiance

Essential

  • Computer literate
  • Understand Data Protection Act and the need for confidentiality
  • Previous office/reception experience
  • Knowledge of pathology and x-ray systems to access reports gained through in-house training and induction
  • Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction

Desirable

  • Knowledge of software packages such as word and access/excel
Person Specification

Qualifications

Desirable

  • ECDL
  • NVQ Customer Care

Experiance

Essential

  • Computer literate
  • Understand Data Protection Act and the need for confidentiality
  • Previous office/reception experience
  • Knowledge of pathology and x-ray systems to access reports gained through in-house training and induction
  • Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction

Desirable

  • Knowledge of software packages such as word and access/excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Admin Manager

Lynsey Hally

lynsey.hally@northumbria-healthcare.nhs.uk

07701220987

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-7481961JA-A

Job locations

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Supporting documents

Privacy notice

Northumbria Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)