Northumbria Healthcare NHS Foundation Trust

Bank Clerical Officer

The closing date is 15 July 2025

Job summary

We require reliable, enthusiastic and motivated Clerical/Admin Assistants to join our bank to work in Berwick. In return we will offer

  • Flexible hours; choose when and where you want to work
  • Competitive pay rates; including enhanced pay for unsociable hours
  • Paid annual leave
  • NHS pension scheme
  • A fast-track recruitment process if you move to a substantive role
  • Opportunities to work in different wards and departments, including community, dental and specialist services
  • Access to Services, such as those provided by our Staff Wellbeing Team
  • Ability to book your shifts from home using our online portal
  • Option to block-book shifts in a set period
  • SMS notifications of shift availability
  • Access to staff newsletters and bulletins
  • Eligible for various local and national discounts which are available to NHS staff
  • Free uniform, where applicable

Main duties of the job

We are looking for enthusiastic and motivated individuals to join our busy Bank for admin work in Berwick. Our roles vary from receptionists, ward clerks, data inputters, telephonists, administrators and many many more. The beauty of bank is that you can pick and chose where and when you wish to work and gain a greater understanding of the amazing teams in Northumbria.

Applications are invited from suitably qualified and experienced candidates who are able to use theirown initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

We have a range on Monday-Friday day shifts as well as earlies, lates, twilight, nights and weekends. With bank you can pick and choose which shifts suit you.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Bank

Working pattern

Flexible working

Reference number

319-7305358GH

Job locations

Berwick Infirmary

Berwick

TD15 1LT


Job description

Job responsibilities

To assist in the general efficient running of sub-specialty offices including data inputting, transcribing, typing, filing, retrieval and storage of patient records, handling post , dealing with telephone enquiries and other admin duties.

This post is suitable for students, those who have other commitments who want to pick and chose where and when they work or for those who want to join the Northumbria NHS family.

We are keen to receive applications from individuals who can pick up shifts in Hexham as well as other areas of Northumberland and North Tyneside.

Job description

Job responsibilities

To assist in the general efficient running of sub-specialty offices including data inputting, transcribing, typing, filing, retrieval and storage of patient records, handling post , dealing with telephone enquiries and other admin duties.

This post is suitable for students, those who have other commitments who want to pick and chose where and when they work or for those who want to join the Northumbria NHS family.

We are keen to receive applications from individuals who can pick up shifts in Hexham as well as other areas of Northumberland and North Tyneside.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
  • NVQ Level 2 in customer care/admin or equivalent experience

Desirable

  • RSA 3/OCR (or equivalent)
  • Knowledge of Medical Terminology & procedures
  • ECDL
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
  • NVQ Level 2 in customer care/admin or equivalent experience

Desirable

  • RSA 3/OCR (or equivalent)
  • Knowledge of Medical Terminology & procedures
  • ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Berwick Infirmary

Berwick

TD15 1LT


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Berwick Infirmary

Berwick

TD15 1LT


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Officer

Isla Lovegrove

isla.lovegrove@nhct.nhs.uk

01289356604

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Bank

Working pattern

Flexible working

Reference number

319-7305358GH

Job locations

Berwick Infirmary

Berwick

TD15 1LT


Supporting documents

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