Patient Care Coordinator - Urology

Job summary

An exciting opportunity has arisen to recruit a Patient Care Co-ordinator to the Urology Team. The successful applicant will be actively involved in providing direct and indirect care for patients in support of the multidisciplinary team. The post holder will be expected to work under direct or indirect supervision of the clinical nurse specialists supporting the cancer multidisciplinary team. This role will include providing cover for other members of the team for the Acute Urology Cancer pathway when required.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Please note: for Secondment roles before an application is submitted, please ensure you have received the appropriate approval from your current manager and have completed documentation required beforehand (see secondment policy) , as this may delay the process if an offer was to be made.

Main duties of the job

The job holder will respond to and act upon phone calls and escalate calls to a Clinical Nurse Specialist as appropriate, using good communication skills, basic clinical awareness and appropriate tools and procedures, Liaising as appropriate and in a timely manner when non routine and refer complex decisions to the team for assessment and review.

Will provide a single point of contact for the patient/carers and will be expected to work autonomously to provide this service.

Will co-ordinate with the multi-disciplinary team to facilitate safe and effective transition of care between services and neighbouring trust in order to provide seamless service.

The jobholder will work as part of a multidisciplinary team, assisting the CNS team with actions arising from MDT outcome discussions. The post holder will support the CNS team.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Ln,

Ashington

NE63 9JJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Ln,

Ashington

NE63 9JJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

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