Internal Marketing and Communications Officer

Northumbria Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

The opportunity has arisen within our award-winning communications team for a motivated internal and marketing and communications officer. This is a permanent post. The post's main base is at the Cobalt office in North Tyneside, but will require travel across Northumberland and North Tyneside (see job description attached).

We're looking for an ambitious and experienced communicator responsible for developing, working on, and delivering marketing and internal communications for key projects supporting trust priorities.

Main duties of the job

Key responsibilities include:

  • Contribute to the development of the Trust's communications strategy and other projects
  • Provide communication project expertise and deliver agreed milestones and objectives
  • Create engaging content for all media platforms and communications channels
  • Support the internal communications team
  • Lead the development and delivery of communication of key projects
  • Work with clinicians and managers to deliver campaign communication
  • Commission, write and edit copy and digital assets
  • Support creative content by taking photographs and carrying out filming where necessary
  • Content creation - films, animation, vlogs, podcasts
  • Support trust events, key dates and launches (some out of hour's support where necessary)
  • Understand and be able to articulate the Trust's ambitions
  • Liaising with suppliers, clinicians, stakeholders where necessary

About us

We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England.

Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

319-6948135IO

Job locations

Northumbria House, Cobalt Business Park

8 Silverfox Way

Newcastle upon Tyne

NE27 0QJ


Job description

Job responsibilities

We are looking for an ambitious and creative internal marketing and communications officer.

This role is part of the internal communication team who are responsible for delivering and communicating key projects, trust priorities and messaging to our amazing workforce of 12,000 staff spread across one of the largest geographical areas of any NHS trust.Handling a large and constantly changing workload in a busy environment you will need to handle a number of projects at once, be able to prioritise and have strong communication skills to support these projects to deliver effective communication both online, in print and on social media with the use of engaging content via internal campaigns including; news stories, bulletins, case studies and digital creation such as; videos and animation

Please see job description attached for full details of main responsibilities.

Job description

Job responsibilities

We are looking for an ambitious and creative internal marketing and communications officer.

This role is part of the internal communication team who are responsible for delivering and communicating key projects, trust priorities and messaging to our amazing workforce of 12,000 staff spread across one of the largest geographical areas of any NHS trust.Handling a large and constantly changing workload in a busy environment you will need to handle a number of projects at once, be able to prioritise and have strong communication skills to support these projects to deliver effective communication both online, in print and on social media with the use of engaging content via internal campaigns including; news stories, bulletins, case studies and digital creation such as; videos and animation

Please see job description attached for full details of main responsibilities.

Person Specification

Qualifications

Essential

  • o Educated to degree level or equivalent in a relevant subject and/ or substantial experience working in a press office or communications department

Desirable

  • o Professional qualification in communications and or PR
  • ' Has UK driving license and access to vehicle

Experience

Essential

  • Knowledge of communications, public relations, and marketing techniques, approaches and procedures gained through significant practical experience working in public relations, marketing, communications or as a journalist
  • Ability to explain complex medical issues in simple language
  • Experienced at instructing external consultancies and agencies including photographers, designers and printers
  • Experienced at organising events such as photo calls, official openings and staff roadshows
  • Highly specialised knowledge underpinned by theory or in depth experience of a broad range of communications, public relations and marketing techniques, approaches and procedures gained through significant practical experience working in the public relations / marketing / communication field
  • Experienced at project managing complex events such as photo calls, staff roadshows that involve a number of elements (for example, organising invitations, catering, plaque, guests, photo calls, internal photography, sound arrangements etc). Excellent news sense, ability to spot stories that will promote the Trust
  • Experience of planning and implementing organisational policies and strategies and providing reports on their progress
  • Experience of communicating with staff in multiple locations
  • Experience of producing written information for internal audiences

Desirable

  • Experience of working in a similar role in a complex NHS organisation or in the public sector
  • Awareness of key issues affecting the NHS
Person Specification

Qualifications

Essential

  • o Educated to degree level or equivalent in a relevant subject and/ or substantial experience working in a press office or communications department

Desirable

  • o Professional qualification in communications and or PR
  • ' Has UK driving license and access to vehicle

Experience

Essential

  • Knowledge of communications, public relations, and marketing techniques, approaches and procedures gained through significant practical experience working in public relations, marketing, communications or as a journalist
  • Ability to explain complex medical issues in simple language
  • Experienced at instructing external consultancies and agencies including photographers, designers and printers
  • Experienced at organising events such as photo calls, official openings and staff roadshows
  • Highly specialised knowledge underpinned by theory or in depth experience of a broad range of communications, public relations and marketing techniques, approaches and procedures gained through significant practical experience working in the public relations / marketing / communication field
  • Experienced at project managing complex events such as photo calls, staff roadshows that involve a number of elements (for example, organising invitations, catering, plaque, guests, photo calls, internal photography, sound arrangements etc). Excellent news sense, ability to spot stories that will promote the Trust
  • Experience of planning and implementing organisational policies and strategies and providing reports on their progress
  • Experience of communicating with staff in multiple locations
  • Experience of producing written information for internal audiences

Desirable

  • Experience of working in a similar role in a complex NHS organisation or in the public sector
  • Awareness of key issues affecting the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria House, Cobalt Business Park

8 Silverfox Way

Newcastle upon Tyne

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria House, Cobalt Business Park

8 Silverfox Way

Newcastle upon Tyne

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Communciation

Jane Falconer

jane.falconer@northumbria.nhs.uk

07799057992

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

319-6948135IO

Job locations

Northumbria House, Cobalt Business Park

8 Silverfox Way

Newcastle upon Tyne

NE27 0QJ


Supporting documents

Privacy notice

Northumbria Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)