Clerical Officer

Northumbria Healthcare NHS Foundation Trust

The closing date is 26 January 2025

Job summary

Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy secretarial team within the Orthopaedics Department at Wansbeck General Hospital.

The successful candidate will work with the secretaries in the department to provide a comprehensive clerical and secretarial service to the team of Consultants and Specialist Nurses within Surgery. You will be required to transcribe clinical documentation using the Trusts' digital dictation system. You may also be required to act up to be a Team Secretary for short periods of leave once settled into the role.

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organizational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.

Site preference will be considered and is to be discussed at interview

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

Main duties of the job

The successful candidate will support the admin teams within Surgery. You will use the trusts Patient Administration System (PAS) which is required to transcribe clinical documentation using the Trusts' digital dictation system. You may also be required to act up to be a Team Secretary for short periods of leave.

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organizational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata, Per Annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

319-6885070SC-HAS

Job locations

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Job description

Job responsibilities

To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries.

To cover for other Band 2 Clerical jobs as required.

Job description

Job responsibilities

To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries.

To cover for other Band 2 Clerical jobs as required.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
  • NVQ Level 2 in customer care/admin or equivalent experience

Desirable

  • Knowledge of Medical Terminology & procedures
  • RSA 3/OCR (or equivalent)
  • ECDL
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
  • NVQ Level 2 in customer care/admin or equivalent experience

Desirable

  • Knowledge of Medical Terminology & procedures
  • RSA 3/OCR (or equivalent)
  • ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Administration Manager

Karen Gibson

Karen.Gibson2@northumbria-healthcare.nhs.uk

07971673103

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata, Per Annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

319-6885070SC-HAS

Job locations

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Supporting documents

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